2010 Dundas Street, N5V 1R1 London, Canada
#27 of 29 hotels in London
Guests' ChoiceBased on 433 hotel reviews
5.3Cleanliness
6.0
Comfort
6.2
Location
6.8
Facilities
5.9
Staff
7.1
Value for money
6.3
Free WiFi
7.4
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End of dialog contentReviewed: 6 May 2024
Celine
CanadaThe staff were the least helpful. It wasn't very clean and it was way too much money for it's quality.
The bed was comfy I guess.
Stayed in May 2024
Reviewed: 29 December 2023
Janet
CanadaIt was what you would expect at the price point. It was dirty and run down. Although it advertises as smoke-free, my room smelled of cigarette smoke. The furniture is like it is from a thrift store. I had to ask for a bath towel. The walls are paper thin so I could hear my neighbours shouting at each other.
It was convenient to the airport and had free parking.
Stayed in December 2023
Reviewed: 22 December 2023
Greg
CanadaIt was ok
Stayed in December 2023
Reviewed: 25 September 2023
Donald
Canadaplace was not recently painted and the furniture was scratched - plus a noisy weekend party until 3
staff and room fine -though no drinking glasses in room - very sparse and old furniture.
Stayed in September 2023
Reviewed: 19 September 2023
Janet
CanadaIt is being upgraded but work is poor from looking outside at damaged broken curtains and blinds to poor paint job and just overall shoddy look. Also lack of real cleanliness. The soap dish in my room was a two part thing; the bottom had pieces of old soap in it. When I touched the sink it felt dirty. There was a really strong smell in the hall. I think to keep away bugs. However I did not see any bugs. Also walls are very thin. I could hear loud music. Do not have regular TV channels
Location only
Stayed in September 2023
Reviewed: 18 September 2023
Kim
CanadaThe machines for pop and water didn’t work, the walls needed to be painted, the light in the bathroom had no cover on it and the door doesn’t close properly, also there were not enough plugs in the room.
The location was good
Stayed in September 2023
Reviewed: 5 September 2023
Oladele
NigeriaThe water heat wasn't working and the room somehow dirty
No breakfast was given.
Stayed in September 2023
Reviewed: 25 July 2023
Kevin
CanadaThe property is very old and you didn’t get a very warm feeling about it.
We liked that it was close to the airport and cheap as we were only looking for a few hours sleep before we flew out. It was clean as far as we could tell.
Stayed in July 2023
Reviewed: 25 June 2023
Rob
KazakhstanThe hotel had a funny smell and the walls were in need of repair. The in-house restaurant was closed as well. It seemed a bit pricey for the level of quality.
Comfy beds and friendly staff were the key elements here. Also the location near quite a few fast food restaurants made our short stay convenient.
Stayed in June 2023
Reviewed: 5 June 2023
B
CanadaSeemed un professional doesn't have high morals
Not bad
Stayed in April 2023
Reviewed: 30 April 2023
Jocelyn
CanadaVery friendly and accommodating. Some better cleaning could be done, but the space was good for the price and did exactly what I needed - which was a place to rest for the night and get ready for my day the next morning!
Stayed in April 2023
Reviewed: 24 April 2023
Blayne
CanadaYou get what you pay for
Extremely affordable
Stayed in April 2023
Reviewed: 17 December 2022
Peter
CanadaWhen we first arrived, we waited about 15 minutes until someone finally arrived to sign us in. When we reached our room, we noticed that the bedsheets had long black hairs as if someone had used the bed. Later in the bathroom we discovered a pair of underwear in the vanity. The television had a streaming service only so local news and weather was not available. Some of the residents were loud. The people in the next room had a loud argument at around 4am. Later another argument in a room further down the hall had an argument that spilled out into the hall. A little later the same people had their children playing loudly in their room.
Breakfast in the attached restaurant was handled, although service was slow but friendly. The location was handy for us because we were there for a funeral. Shopping was nearby.
Stayed in November 2022
Reviewed: 19 October 2022
Rushay
AustraliaThe bathroom was old and rusted. The bed felt like it had hair from previous tenants so did not trust the sheets
Stayed in October 2022
Reviewed: 14 September 2022
Scott
CanadaIt wasn't cleaned the hle time I was here. 2 weeks, notclean sheets or towels.
The room was comfotable and clean when I arrived .
Stayed in September 2022
Reviewed: 18 August 2022
Monique
CanadaDrug addicts outside and within the hotel, blood stains on our towels, dirty bathroom, long black hairs in my bed
Breakfast wasn’t offered or set out in a communal location.
Stayed in August 2022
Reviewed: 4 August 2022
Dominic
New ZealandIt was a bit smelly, they were masking it with intense fragrances in the room which was overpowering. Some other guests were yelling at each other, I guess this isn’t the fault of the hotel. It just had a very budget, generally run down feel to it.
The room had a private bathroom with a good working shower, and a complimentary coffee, using the coffee machine in the room.
Stayed in August 2022
Reviewed: 4 August 2022
Sulemn
CanadaNeed to improve the cleaning of staff counter and bathroom and hallway.
Location is okay.
Stayed in July 2022
Reviewed: 21 July 2022
Evgeniy
Canadaold smelly rundown building
location price
Stayed in July 2022
Reviewed: 15 July 2022
Emily
CanadaOwner / manager very judgmental and changes price daily
Nice staff in the am
Stayed in July 2022
Reviewed: 15 July 2022
Sherri
CanadaPerson at the office leaves her post and you have to stand there a while waiting for her to come back
Room was clean but the property as a whole is very run down
Stayed in July 2022
Reviewed: 26 June 2022
Marinos
CanadaDont like the see through curtains
Stayed in June 2022
Reviewed: 25 June 2022
Turner
Canadano bolt or chain on the door and the cleaning lady walked right in on me around 9am. it would appear that staff are of on family
the place is old and really run down. looks like it good have made a good ‘cat house.
Stayed in June 2022
Reviewed: 1 June 2022
P104
CanadaI didn't like that I had to find the solutions to few problems I had in the room. First, the microwave didn't reach the outlet on the wall need it an extension. I called the front desk. He told me to wait for the manager. One hour passed, I went in person to the front desk. I had to tell the guy please find a extension somewhere so I can heat up my food, why do I need the manager for something that you can do! Finally he realizes and looked for an extension. the microwave does not reach the wall. First evening I moved the microwave on the chair so the cable can reach the outlet... Why am I doing ? Secondly, the toilet's tank started to leak 2 paddles, at night and one in the morning. Called the desk. The maintenance person was really polite and fixed immediately. I just didn't like the manager's manners that when he came to the my room he just open the door without knocking. The manager did not offer us anything for the inconvenience. I asked for partial refund but the Manager offered us my daughter and I a full breakfast for the next morning. I think that was fair. They could do better. No costumer service. Oh one more thing, the tub was dirty, I cleaned it myself with lysol wipes and the wipes were black. Again They could do better.
Location was great. Parking lot was excellent. The picnic tables at the entrance is a great idea. The fire stick plus tv worked well. Internet was good. The wood floor was nice. And the cleaning lady was nice and friendly. She needs to be at the front desk.
Stayed in May 2022
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