Nothing. It was all great!

Fantastic location, beautiful hotel.

Stayed in April 2024

Restaurant too pricey

Outdoor pool

Stayed in March 2024

Mountain views, comfortable clean bed, outdoor pool and hot tub

Stayed in March 2024

The restaurant is not friendly for those with nut allergies

It’s was an amazing place for a quiet get away. Nice roof top hot tub. Excellent rooms. Clean plus.

Stayed in February 2024

The service

Excellent

Stayed in February 2024

Close to Main Street in Canmore, beautiful views from room

Stayed in February 2024

It would be nice to have an “adult only” hot tub . The hot tubs were full of kids and we didn’t have enough room .

Good location , comfortable , love the nespresso machine in the room. Pools are great , staff is awesome and the restaurant is really nice

Stayed in January 2024

We upgraded the room to the mountain view but didn't see any mountains. Checked in when it was dark, left early morning on a tour and came back when it was dark again. Shouldn't spent more money for the view... Also, we could hear kids screaming outside while playing at the pool late in the evening.

The location was great and the whole stay was very pleasant. After paying for parking every night in Banff, having a free parking here was a big plus. The food in the restaurant was very good!

Stayed in January 2024

In a great spot tucked away which makes it quiet. The rooms are super cozy, there are great common spaces to gather and play games so you don't feel like you have to only hang around in your room. The pool and hot tubs were to die for!

Stayed in January 2024

Breakfast

The location , the outside pool

Stayed in December 2023

A bit pricey

Location, facilities

Stayed in November 2023

The bedroom air vents had direct, uncomfortable air flow directly at the bed.

Excellent meals. A little pricey though.

Stayed in December 2023

There was an issue with the washroom sink being clogged but the front desk team represented by Mitchell got it resolved. Thanks to his service my experience remained good.

Stayed in November 2023

*****

*****

Stayed in November 2023

A better sign to show the way to the hotel

Absolute beauty and clean

Stayed in November 2023

It would be great if the hot tub was open a little later. 11:00pm would be better. 10 felt a little early.

I did not have breakfast at the hotel at all.

Stayed in November 2023

Amazing views and location! The property and rooms are beautiful! I would highly recommend this hotel!

Stayed in November 2023

N/A

Coffee, views, walking paths. Location. Pool and deck area are perfect. Best coffee shop boutique.

Stayed in October 2023

Nothing not to like, it was everything we needed and more.

Fantastic location surrounded by mountains and river. Free underground parking, easy stroll to the village but there were also shops pub and restaurants on the same street and in hotel. Rooftop swimming pool and hot tubs were to die for esp as sun went down. Walks in all directions. Mezzanine floor with giant Scrabble, pool table. Room was double queen on 4th floor perfect.defonately return as soon as we can

Stayed in October 2023

The restaurant attached to the hotel had really nice staff but the food was really quite expensive for what it was and you can find much nicer and cheaper places to eat in Canmore in my opinion. Bare in mind as well that the hotel being quite expensive, the crowds you'll see there can sometimes be a little too entitled to our taste. On our first night there, we we playing pool and were literally just next to a gigantic bunch of extremely loud Karens celebrating what seemed to be a birthday and who mistook me as someone from the staff (was I too young to be able to afford staying in the Malcolm?). Don't get me wrong, we also did meet extremely nice guests, but overall, the vast majority of them are a little entitled.

The area is incredible. You can go on short walks around the hotels, whilst walking along the river and we loved that. The swimming pool + jacuzzi are incredible, and we definitely made the most of them whilst staying at the Malcolm. The rooms are nice, and the bathrooms too. Overall a really nice experience but maybe a little expensive for what it is.

Stayed in October 2023

just three downsides: 1) the queen room is not really "soundproofed" as it's stated on a website 2) a shower door was leaking while taking a shower 3) bottled water provided by the hotel has a very specific taste. Got to go purchase a pack of 12 bottles from a nearest convenience store. Otherwise, a great place to stay

Stayed in October 2023

Na

Poolside views

Stayed in October 2023

Beautiful and well-kept. Very nice pool with poolside service and friendly staff.

Stayed in September 2023

The only thing my Mother complained about was the fact that there was no fitted sheet on the bed (SO comfortable and a great sleep though!) And the windows were dirty, I actually have a picture of her cleaning them, but did not want to send it. She wanted to see her view of the mountains! Thank you for a terrific stay!

We had a wonderful stay for my Mom's 80th birthday, and were very pleased with how well we were taken care of!! Every staff member was helpful & quick to service us! The atmosphere and restaurant were excellent as well! I'd love to bring my husband back!

Stayed in September 2023

The only negative thing I could possibly say, would be that the pillows could be less puffy.

The food was absolutely outstanding! Every aspect and detail of the property and finishes were top notch. Service was excellent.

Stayed in September 2023