Everything was exceptional. The staff were very friendly and helpful. This is our preferred hotel To stay when we are in Quebec.

Stayed in April 2024

View of the room - this wasn’t a major issue though.

Soa checked us in and kindly mentioned there was free parking for the week so we saved money there. We were upgraded to a newer room on the second floor and it was absolutely stunning.

Stayed in April 2024

Nothing comes to mind.

The location of this hotel is excellent, within walking distance to all the sites of Quebec City, and on a quiet street. Very friendly staff, the desk clerk even booked a tour for us within minutes of our arrival, and all of them were quick to take care of any needs we had or answer questions. This is a great hotel for couples, it's nice to have a quiet spot for morning coffee before a day out, or an evening drink after arriving back at the hotel.

Stayed in April 2024

Ledge to step over into bathroom. No coffee making facilities in room

Very friendly and helpful staff, clean comfortable rooms

Stayed in March 2024

Super friendly and helpful staff, great location to walk around all of old Quebec. Lots of good restaurants nearby. The room was beautiful and quiet.

Stayed in March 2024

Sweet boutique hotel in a perfect location! We were able to park on arrival- and then walked everywhere for the next 3 days. Older but well kept property. There is no elevator- so request a lower level room if stairs are difficult for you. All the staff were friendly & helpful - even got us dinner reservations in hard to get into restaurants! Highly recommend.

Stayed in February 2024

Convenient location, comfortable beds, friendly staff, and great value

Stayed in March 2024

Next time I'll pay for a larger room and bed, although what we got was adequate for the three nights we stayed.

Excellent location just inside the walls of Vieux-Quebec, especially good location for the Winter Carnival. The hotel was clean and nicely decorated. Exceptionally friendly and helpful staff. Our room and bed were small, it was somewhat expected for an older hotel. Apparently larger rooms with larger beds are available at additional cost, we'll probably get a larger room next time. The bed did have 4 large comfortable pillows. Large wardrobe to put your coats and things. Small but adequately sized breakfast room. We were told that it was a fixed price for breakfast, but you are billed for what you order off of the menu provided. The food was good and nicely prepared, the staff is very friendly. Very convenient spot in front of the hotel to drop-off and load your luggage. The hotel provides an electronic pass card for the underground parking garage below the park across the street (5 min. walk). The very reasonable parking fee of 22 CAD per day is added to your hotel bill. The hotel also provided free bus passes to get around the city.

Stayed in February 2024

Room was a bed was a bit small, but that is the nature of such an old building. Plenty of character and charm.

Staff was excellent and very accommodating. Evening beverage and morning breakfast were delicious.

Stayed in January 2024

The property consists of two historic carriage houses and does not have an elevator. This was noted at booking. Our junior suite was on the third floor. While we did not mind this, some guests might find this a problem. (A lower floor can be requested with one's reservation).

We stayed for four days in mid-January. The hotel is located just inside the city wall making exploring the old town, port area and St Jean Baptiste neighborhood all just walks. The hotel staff was absolutely wonderful. We encountered weather and airline travel problems both coming into and leaving Quebec City, which delayed our arrival and departure by a day in each direction. The staff generously accommodated the change in our reservation and a late checkout time, helped with transportation, and in holding our baggage. The staff also provided excellent restaurant recommendations and other helpful tips on sites in town as well as insights into the local Quebecois culture.

Stayed in January 2024

Nothing.

The best hotel in Quebec! Charming rooms, amazing and hospitable staff, and perfect location. Everything was wonderful.

Stayed in January 2024

We loved the location near restaurants/cafes/stores and all manner of tourist attractions and being able to leave the car parked and go explore everywhere on foot....we loved the cleanliness of the establishment and the fact it is family owned and not impersonal like hotel chains...we loved the plushness of the mattress and the silkiness of the bedding...most of all we loved the kindness and attentiveness of the staff (Nancy et Mathieu...mille mercis)

Stayed in January 2024

everything was perfect

The bed and bedding were exceptional. Loved the fireplace. We were there for our anniversary and they gave us a hand written note. They also provided beautiful robes.

Stayed in December 2023

No complaints at all

Super friendly and welcoming staff. Always giving recommendations. Breakfast was amazing. Parking was convenient.

Stayed in January 2024

Proximity to Old Quebec, we could walk to everything.

Stayed in November 2023

Nothing at all!!!!

The location was perfect! The staff was extremely friendly and loved this place!

Stayed in January 2024

Wonderful character and so convenient to walk to everything

Beautiful historic building located right in old Quebec

Stayed in December 2023

Nothing

The room was lovely and large. The bed, pillows, and bedding were immaculate and comfortable. The bathroom was spotless with room beneath the sink for everything and sufficient bars and hooks for our towels and clothing. Hot shower with rainfall showerhead. The toiletries were very nice. Daily cleaning service was provided upon our request at check-in and the room was perfect each day we returned. Also loved the water, coffee, tea, and cocoa station that was always available -- much appreciated! Breakfast was very good each day. (The only suggestion, not a criticism, is perhaps a choice between bacon, ham, and sausage for the breakfast sandwich would be nice. And, the description of the crepes with chocolate should note hazelnut for any allergies.) Each member of the staff was an absolute pleasure.

Stayed in December 2023

I have literally no complaints. Everything was wonderful.

The room was wonderful and the staff were all incredibly nice and helpful.

Stayed in December 2023

Nothing not to like! Would return.

Beautiful place, delightful, knowledgeable staff, lovely location....charming!

Stayed in October 2023

More privacy about the bathroom

The Staff is excellent and the rooms are are very nice. The breakfast is very good as well. Will come back too stay.

Stayed in December 2023

No complaints whatsoever.

Excellent location in the old city. Staff were very friendly and helpful. Breakfast was also very good. Stayed in room with French décor which was lovely and comfortable. Bathroom was spacious.

Stayed in November 2023

This hotel was perfect. We enjoyed everything about it.

All of the staff spoke both French and English which made my trip more seamless. Hotel was centrally located to everything in Old Québec which made everything worth seeing within walking distance. Staff was very courteous and helpful.

Stayed in November 2023

Room and amenities were outdated.

Close proximity to everything.

Stayed in November 2023