Location-within the walls; close to everything; quiet and charming. Staff were very engaging and helpful. Good free coffee. Parking 2 blocks away.

Stayed in June 2023

There is no elevator and we were mostly on the 4th floor. But the staff carried our luggage up for us. The experience was well worth climbing a few stairs.

The hotel itself was small, beautiful, and very special. The staff were as amazing. They really took care of us and gave great advice. The food was also very good. We had crepes for breakfast and pizza when we arrived late off the plane. Delicious! The location was as good as it gets and we were sorry to leave.

Stayed in June 2023

Can you believe, between my husband and me we couldn't think of anything that detracted from our thorough enjoyment of this hotel.

We knew from the description on Booking.com that this was a special little hotel and were not disappointed! We had not realized exactly how well-located it is, just far enough from the more bustling tourist areas but close enough to reach them. We immediately felt relaxed and completely at home. The welcoming staff answered all of our questions and helped us settle in, showing us (on request) how to access the delightful deck area, and drew up a walk for us on a map that would take us past some less-touristy areas and restaurants. The room itself was spotless, tastefully-furnished and as comfortable as any we have stayed in. Toiletries were some of the nicest we have had in any hotel (I often find them either too plain or too fragrant, or too drying - these were just perfect). The bed was comfortable and supporting, and the linens and towels spotless, fresh and soft. We stayed three nights and did not request any room service or unneccessary linen replacements, so we had our privacy and that was great. The wifi was complimentary (included in the price), strong and reliable. Complimentary coffee, hot chocolate and selection of teas in the little restaurant were appreciated. Umbrellas were available for use at the reception area but we didn't need to use them. On check-out we had still some time until our train back to Montreal and the perfectly bilingual staff offered to look after our luggage until a more suitable time for us to return and pick them up, which we gratefully declined as we did not really feel like walking back up the hill again! We would stay at this gem again in a heartbeat! NOTE: I am not adding any photos to my review as those already on booking.com perfectly showcase the hotel.

Stayed in May 2023

We loved it all.

Location was perfect, within wall but not right in the very busy middle, close walking distance to Old and New Quebec. Staff was welcoming and helpful. Booked tours for us. Good breakfast every morning.

Stayed in June 2023

The room temperature could not be modified

The staff were wonderful - every one of them was helpful, informative, patient, and kind

Stayed in June 2023

convenient

clean

Stayed in June 2023

Location was amazing, right in the heart of the Old Town Quebec. Nancy, Alex, Andre and Guiseppi were amazing and fulfilled our every need.

Stayed in May 2023

honestly, we loved everything. No complaints.

The entire staff was extremely helpful! Especially Sous  and Andrea. I hope I spelled the names correctly the location was excellent. Initially,  we were concerned with our room being downstairs, but it was lovely the breakfast offered was very good and very reasonable. We will definitely stay here again we absolutely loved Quebec!!

Stayed in May 2023

everything was perfect for our stay we both loved it

the cleanliness and the quaintness

Stayed in May 2023

The breakfast was just OK. The service was excellent.

The breakfast was OK, the coffee was excellent. The room was very pleasant

Stayed in April 2023

Were able to accommodate my gluten free intolerance. Friendly staff, attentive to the guests needs. I would book there again.

Stayed in April 2023

The hotel was well located in Old Quebec. We walked almost everyone. Initially my room was on the 4th floor but due to mobility issues I can't take that many stairs. The confirmation email made a note of no elevator and the hotel was able to make a change for me to a lower floor. The space had so many unique and quaint features - I loved it!

Stayed in April 2023

There really wasn't anything I disliked. For those who don't like stairs, well, there is no elevator. That did not bother me.

I have had my share of professional travel. This was a welcome change from big hotels, a smaller scale, a historical type building. Very quaint. Very close to the Centre des congrès. I walked from the train station.

Stayed in March 2023

location and room.

Stayed in February 2023

No complaints at all

We have been to Quebec City 4 times and have stayed in the big hotels and other boutique hotels. This hotel was fabulous. The location is terrific, one block away from shopping and restaurants. Parking was no issue. All the staff was fantastic. This is a small boutique hotel with very nice rooms and extremely comfortable beds. If you would like an old style room with stone walls and an authentic old european feel you must ask for room 52 or 53. We stayed in room 52, it was great. We saw the other rooms and they were beautiful also. Would we stay there again, absolutely 100% yes. We would go out of our way to book this hotel the next time we are in Quebec City,

Stayed in February 2023

nothing.

I love how quaint, vintage and homey vibe the hotel gives. We stayed where there was a terrace on the side and our son loved walking around the place and enjoying the view. All the facilities were clean, staff were super nice and friendly, and breakfast at the hotel was amazing! The location is right across from the park and walking distance from the carnaval so everything was just perfect.

Stayed in February 2023

The location was perfect: in the old city, but not in the densest part. The room was comfortable, well-lit, and very quiet. Breakfast in the hotel was good and very convenient. The people were very kind.

Stayed in January 2023

cocktail variety could have been better

the room that we wanted, great location on top of the hill, historic neighborhood, very helpful service from employees, very good breakfast variety.

Stayed in January 2023

Cozy. Well run. Everyone at reception was so nice.

Stayed in December 2022

Check-in/bag holding was a little messy coming at the crack of dawn off a cruise ship. Understandable.

We hit Quebec City in the peak of fall. The trees are on fire outside our room. This room was beautiful and cozy and let us pay a small fee to stay until our train the next day. It was so comforting to be able to come back to the room for a little nap and break. The bed was fluffy, there was a bath that I lounged in, there was delicious coffee and tea available. We want to go back to Quebec City and we wouldn't stay anywhere else.

Stayed in October 2022

The street in front has some noise from cars racing down the street, not too bad just a distraction.

Great location, nothing is cheap in QC. Breakfast is OK but no variety and kinda pricy.

Stayed in September 2022

nothing

The property was centrally located and everything was in walking distance. The hotel was so cute and our room was absolutely beautiful. The rooms were quiet. Breakfast was delicious and everyone who worked there was so helpful and friendly

Stayed in October 2022

expressos and cappuccinos not included in breakfast…little things like that make a big difference…some staff went beyond expectations to be helpful and friendly and others were not like that.

perfect location, delicious breakfast, comfortable beds

Stayed in October 2022

the stairs to some rooms could be tough to haul luggage. the lower the floor the better

great location. loved the rooftop patio area. the staff were exceptional the feel of a quaint country inn.

Stayed in September 2022

no elevator; carrying luggage up four flights of stairs

convenient location, very friendly staff

Stayed in September 2022