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  5. Reviews of Hôtel Manoir de l'Esplanade

Reviews of Hôtel Manoir de l'Esplanade 3 stars

83 rue d'Auteuil, G1R 4C3 Quebec City, Canada

#17 of 105 hotels in Quebec City

Guests' Choice

Review score

Based on 924 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Overall wonderful experience 8/10
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    see full review above.

    the location is excellent for access into Old Quebec City. The rooms the entire building is extremely clean with comfortable beds, clean linens and good pillows. The parking was provided underground was about a 5-10 minute walk. The only experience we found different was the continental breakfast. Hot/baked items you will advise what you would like and one of the staff will get it for you. Some items such as cereal and fruit are available for you to do yourself. Not sure why they have chosen to do the breakfast this way, but to each their own. We had our first breakfast there, but the other mornings, we ventured down the street to different places. Overall wonderful experience 8/10

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was great 👍🏻

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    A gem in Quebec City
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish they give a hot kettle in the room for tea / coffee. That is the only missing thing

    Amazing property . Things are very well organised and systems work very well. Staff is very customer friendly and always willing to walk the extra mile to do more.location is brilliant.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    I can’t say enough good things about the people who work there. So helpful.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was a little small.

    The staff there went out of their way to help us.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Everything. Great location and very friendly, approachable staff.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Family and friendly stay it was worthy of the price we paid. Very good location I would recommend!!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast, I shouldn't say I didn't like it but should be better, more variety . It was ok.

    The location was very good near by all attractions and walkable distance. Hotel service was good breakfast was ok not excellent the staff very friendly. I would recommend this hotel for sure.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    A simple but not enough breakfast is prepared. The location is a really good place to walk around Old Quebec.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Conveniently located comfortable hotel.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights

    It is nice to have new towels and linen each day but it would be better for the environment if they were not changed everyday.

    Excellent location for visiting Quebec old town. The staff are friendly and helpful. The hotel nice and quiet.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location is amazing, hotel was extremely clean and very comfortable.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    10
    An absolute gem!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I can't think of a single negative thing to mention. We loved everything about this hotel and feel so lucky to have found this gem!

    A truly wonderful stay! The room was perfect with a wonderful view of the park across the street where we could watch ice skating. This is hands down the absolute cleanest room I have ever stayed in. It was impeccably clean!!!! The breakfast was wonderful and the helpful, kind service started our day off perfectly every morning. The hotel is within walking distance to all of the major sites in Old Town and was only steps from the path of the winter carnival parade route. Be sure to stop into the small bakery/cafe around the corner for a treat or sandwiches during your stay. We would 100% stay here again. Perfect!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    The staff spoiled us.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect for walking. The continental breakfast was satisfying.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Charming hotel, friendly staff, great location!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Personally I wasn’t too bothered by it, but it’s an old historic building so the walls are thin and you can hear some of the traffic in the hallway.

    This is one of the best hotels I have ever stayed in! The room was beautiful with a comfortable bed and clean bathroom. Convenient location, very friendly and helpful staff, and a delicious breakfast. Can’t wait to return!

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Beautiful romantic day, the included breakfast was really fantastic. The staff very friendly. We definitely stay there a
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful deluxe king room… Staff very friendly excellent location

    Stayed in February 2024

  • Reviewed: 21 January 2024

    10
    Friendly staff and excellent value for money in a great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Nothing not to like.

    Manoir de l'Esplanade has become our "go to" hotel for visits to Quebec City and we've now stayed there several times. The location is perfect - just inside the old city wall and convenient to all of the sites in addition to being within walking distance of the various restaurants and shops outside the walls. The staff is always friendly and helpful and the rooms are always clean and comfortable. All of this makes Manoir an excellent value for its very reasonable cost. We have no need to look anywhere else for our future visits.

    Stayed in November 2023

  • Reviewed: 8 January 2024

    8.0
    A lovely and memorable hotel where we would stay again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Having booked a "budget"/smaller room, knowing we would not spend much time in the room, I did fall victim to an "upsell" pitch upon check-in, that increased my room rate by $82 each night. Granted the larger room, more of a suite, was super nice, however not necessary. Had we gotten the suite at more of a last minute discount, and not the advertised price, I might have felt "special" and a bit better about the "upsell". For example, "due to a cancellation, our best room became available. We can offer it to you at a special rate". That would have created customer "WOW". In the end, we really enjoyed Hôtel Manoir de l'Esplanade. San and his family were fantastic, and made us feel welcomed. You have to admire a family run business that has survived and thrived since 1981! Beware of excessive Canadian taxes. There is sales tax, lodging tax and some other tax that adds a total of 20% to your final bill. There is also a $19 daily parking fee, that is imposed by the city, which should be gratis for anyone spending money lodging in the city. This is all beyond the control of hotel owners, but visitors may need to consider this additional expense when shopping for a room. Again, Hôtel Manoir de l'Esplanade is a super place staffed with wonderful people!

    Having visited Quebec City on a regular basis since 1968 this was my first time at Hôtel Manoir de l'Esplanade. The location is outstanding, the family run hotel is well cared for and the breakfast is very good! The staff is attentive and friendly and it is clear that the family take pride in the business.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could have been updated, pricy … but we stayed during the holidays

    Great location, helpful staff

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast hours, parking.

    Wonderful location and the rooms and front desk staff were lovely.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Very cute, great location!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was quite small/small stand up shower but it was still great! They definitely made the most with the space they had!

    Very helpful and friendly staff, easy check in. Room was so cozy and the exposed stone and brick was to die for. Great location for walking Grande Allée and into the downtown core. Lots of amazing restaurants in the neighbourhood! I will absolutely be back :)

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice staff, great location at the corner of the old city.

    Stayed in October 2023

  • Reviewed: 19 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Clean and comfortable

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly and clean

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    The hotel had a great location and clearly met our expectations for the rate we paid.
    • Leisure trip
    • Group
    • Deluxe Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room was a little dark.

    Location was excellent. Staff was very friendly and accomodating.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    The hotel was a very pleasant experience. The staff was super accommodating and helpful with some last minute requests!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Charming hotel situated very close to everything

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Clean, comfortable, friendly place to stay in Old Quebec
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Excellent location

    Stayed in December 2023

Showing 1 – 25

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