86 Connaught Drive, T0E 1E0 Jasper, Canada
#20 of 28 hotels in Jasper
Guests' ChoiceBased on 611 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.8
Value for money
7.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2023
Kathleen
Canadabusy with dogs barking, trucks running their diesel into our door. The Property should have no back up parking.
location was great
Stayed in April 2023
Reviewed: 7 April 2023
Philip
United KingdomThere was no breakfast
The view of the mountains there was no breakfast
Stayed in April 2023
Reviewed: 21 March 2023
Tyler
CanadaFor the price I can't really say anything bad about the place.
Friendly staff and reasonably priced. The room was clean and spacious. The bed was comfortable.
Stayed in March 2023
Reviewed: 10 March 2023
Isabelle
CanadaRoom was big, well equiped, and clean. Front desk was friendly. Wifi worked just fine. Also as a tea drinker, I'm always pleased when a room comes with a kettle that's been cleaned in the current century :-)
Stayed in March 2023
Reviewed: 28 February 2023
Dwayne_n
AustraliaIt is a little further out of the main street. It is still walkable, but windchill makes it difficult in certain conditions
The room was very spacious but contained a small bathroom. Room facilities are very minimal.
Stayed in February 2023
Reviewed: 26 February 2023
Brad
CanadaOutdated property. At $174.00 per night it could use some renovations tiny rooms.
loved the sauna
Stayed in February 2023
Reviewed: 22 February 2023
Laurie
CanadaWe had to ask for a new sheet for our bed because when we pulled the covers back, there was a stain on our bottom sheet. The only other thing (and it isn't the hotel's fault) is that I didn't like how the coach buses were parked outside our room. It made parking a little difficult and they were very noisy. We were woken up at 12:45 am one night to one of them backing up. It was beeping so loud for what felt like forever. Then he did it again at 8am. They should park out on the main road if they are going to be moving around at all hours. Not in the guest parking lot right outside of the rooms. I did mention this to the front desk and the employee was very understanding and apologetic and said she would address it with the bus company.
We really enjoyed the pool and hot tubs. The staff was also very friendly and helpful. If we needed something, they came and brought it right away. We also loved that there was a Starbucks right there!
Stayed in February 2023
Reviewed: 13 February 2023
Emma
CanadaRoom was slightly dim and small.
Loved the hot tub and sauna. The beds were amazingly comfortable. I loved they had local soap companies for their supplied toiletries.
Stayed in February 2023
Reviewed: 30 January 2023
Sanford
CanadaCoffee maker was broken, air gap around door so our room was cold. It was -36 c over night.
Room was a good size, bed was comfy.
Stayed in January 2023
Reviewed: 29 January 2023
Bradley
CanadaDidn't have a microwave.
Nice bed, good coffee, TV. Easy access with parking in front of your room. I didn't hear the neighbors. Good wi fi. Ice machine in the lobby. Fridge worked well.
Stayed in January 2023
Reviewed: 29 December 2022
Dave
CanadaRoom was very cold and didn't offer heater when we checked.
Stayed in December 2022
Reviewed: 17 December 2022
Susan
CanadaBetter quality of coffee, and the small fridge froze our food.
Comfy beds and great upgrade with the new bathroom....
Stayed in December 2022
Reviewed: 11 December 2022
Jade
Canadawe wish our room had a microwave in it.
the room was great, the view was amazing and the outdoor hot tub was the cherry on the cupcake!
Stayed in December 2022
Reviewed: 18 November 2022
Anand
CanadaIt’s a very nice place to stay in Jasper. I had a one night stay and had no issues. Front office staff was friendly and helpful.
Stayed in October 2022
Reviewed: 14 November 2022
Moores
CanadaI miss not having a microwave.
I like how quiet it is, and its a good price.
Stayed in November 2022
Reviewed: 5 November 2022
Lorraine
CanadaNo continental breakfast. Couch could be refinished but was still comfy
Upgraded us, nice room
Stayed in November 2022
Reviewed: 24 October 2022
Irvin
CanadaThe bed was a little stiff.
We've been coming to the Marmot Lodge for years and it's our go to in Jasper.
Stayed in October 2022
Reviewed: 24 October 2022
Melissa
CanadaThe hot tub and pool are separate from the main building, and require going outside to access them, with the hot tub being open to the elements. This wouldn’t be much of an issue during the summer, but not ideal in the colder weather. The carpets were also a bit worn out and the door still uses an actual key instead of a card.
The bathroom looked newly renovated and liked the walk in shower. The beds were also fairly comfy and enjoyed the complimentary room upgrade.
Stayed in October 2022
Reviewed: 19 October 2022
Rick
CanadaThird stay at the Marmot and as always it has met my expectations. Good location and a little ways from down town. I had a second floor room this time that a had good view with a sundeck and chairs for relaxing.
Stayed in October 2022
Reviewed: 15 October 2022
Sandra
CanadaBeds were not so comfortable
Quiet
Stayed in October 2022
Reviewed: 10 October 2022
Greg
Canadathere was no iron or ironing board, which is rare but not a show stopper.
nice have two floors and the open corridors. Starbucks and Evil Dave’s Restaurant on site is awesome.
Stayed in October 2022
Reviewed: 9 October 2022
Georgia
United KingdomRooms a little dated.
Great location. Comfortable rooms. Great pool.
Stayed in October 2022
Reviewed: 6 October 2022
Kirby
CanadaRoom entry poor, doorknob loose so it was hard to turn the key and very loud to close doors from the outside.
Room was fine, no concerns.
Stayed in October 2022
Reviewed: 5 October 2022
Wendy
CanadaI would recommend replacing the front doors for better sound proofing.
Exceptional cleaning staff I would have to say!!!
Stayed in October 2022
Reviewed: 3 October 2022
Rosemary
AustraliaAll good, a bit of a walk to town.
Young lady at checkin was very efficient and obliging, nothing was a problem. She offered to help in any way possible.
Stayed in October 2022
Signa, Italy
Montebello, Canada
Akyarlar, Turkey
Elena, Bulgaria
Accra, Ghana
Kissamos, Greece
Ciudad del Carmen, Mexico
Estreito da Calheta, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content