We would have liked a firmer bed

Wonderful service

Stayed in May 2024

No wifi

Merrill House is a boutique hotel, with a warm and inviting atmosphere that makes you want to stay. I felt like was staying at someone’s home! The staff are exceptional. Friendly, funny and charming. We are definitely returning for longer this time. Our room was clean, the assortment of robes was a bonus. The bed quite comfortable. We also had dinner at Merrill House and it was impeccable. They were great accommodating my dietary restrictions.

Stayed in April 2024

Honestly can't think of anything to improve!

Service throughout the whole weekend was gracious, thoughtful, and warm. The breakfasts we had were gourmet fantastic! We found the accommodations and decor were absolutely delightful and charming. Especially appreciated the inclusion of Indigenous history from the area. The whole experience was amazing. Appreciated the location within walking distance to tremendous restaurants.

Stayed in December 2023

Given the cost, greater attention should have been given to ensuring a higher level of clean.

The staff was fantastic.

Stayed in October 2023

A wonderful night at Merill house, with a great staff. Thank you for this stay !

Stayed in August 2023

location was great charming old home nicely decorated sauna was a nice touch

Stayed in September 2023

No refrigerator.

The staff was exceptional. Location was good.

Stayed in August 2023

A little pricey!

Beautiful hotel and great stay. Great location

Stayed in August 2023

Nothing that I disliked - Just wished I knew in advance which floor I was on to make a change.

Staff were nice and the place was clean and comfortable.

Stayed in August 2023

Nothing to complain about

Very comfortable, loved the sauna

Stayed in May 2023

The air conditioner did not remove the humidity.

Delicious Breakfast was extra and worth it!

Stayed in August 2023

The fire pit, the many hangout spaces, the location and our bathroom!!

Stayed in July 2023

Beautiful grounds, beautiful property.

Stayed in July 2023

There could be more outdoor seating made available and the bed was very soft and not comfortable for our cranky backs.

The building itself is beautiful and nicely appointed. The staff were wonderful and very helpful.

Stayed in June 2023

There is almost no negatives to our stay but if you had to press me I would say: The aircon was on full blast in the sitting rooms making them a bit uncomfortable to sit in. We turned it down a few times but it was always reset. A few more seating areas outside would have been good; the three there were good but only one was comfy (one was stone seats and the other high chairs against barrels). Again these were minor compared to the overall great experience we had.

Location in Picton and the House itself are amazing - so much local history and decor was impressive. Book shelves and historical items were so interesting. Really liked the small "gift" shop with eclectic items and the cookies at bedtime were a nice touch. Great room. Fantastic bathroom and shower head was superb! Wish we could have spent more time there.

Stayed in July 2023

We paid $45 for early check in and did our check-in online to speed up the process as we had limited time to get ready and quickly leave for a wedding. When we arrived, the woman at reception was on the phone in the back room (about napkins?) and did not acknowledge us for a good 10 minutes or so despite the door being open. Once she finally got off the phone, it still took another 10 or so minutes to finally get the keys. While Merrill House is a lovely place, the cost seemed exceptionally high for Picton.

Lovely building, room, nice amenities.

Stayed in July 2023

Love it all.

Great location. Amenities were perfect. Grounds are gorgeous.

Stayed in July 2023

Staff and charm of the house.

If breakfast was included then we were not aware.

Stayed in July 2023

This is an incredible property and a modern twist on a blast from the past. Well worth it.

Stayed in June 2023

Bed was a little snug! Would have preferred a king. Will upgrade next visit!

Outstanding food for both dinner and breakfast. Very helpful staff particularly with finding good wineries.

Stayed in July 2023

Nothing, great location

It is a beautiful property. We stayed in a room for 4 on the main floor and it was Paris themed, lovely!

Stayed in July 2023

We didn’t love the restaurant (only did breakfast)

Loved the location :) easy to walk to water and main st for dinner :) very unique property with its history and the owners creation of rooms

Stayed in July 2023

Rooms could use better lighting and vanity mirrors. I would also like to see more places to put clothes and toiletries in bathroom.

I loved how unique the experience was staying in this historical home. The service was very attentive and the rooms extremely clean.

Stayed in July 2023

The place is beautiful and well appointed. The house and grounds are lovely and we were offered a free upgrade to a larger suite at no additional charge. Very satisfied. We will definitely be back!

Stayed in July 2023