315 Mersey River Chalets Road, B0T 1B0 Caledonia, Canada
#2 of 2 hotels in Caledonia
Guests' ChoiceBased on 25 hotel reviews
9.0Cleanliness
9.3
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 January 2024
Tanya
CanadaI was charged/billed for wood that I didn't use. I didn't use the woodstove or firepit at all. I attempted to let the booking.com website know but no one addressed it. It would be better to have wifi available at the cabins, but it was also nice to 'disconnect'
Everything was super lovely! Thank you! Friendly staff, great accommodations! I didn't expect towels! Fully stocked kitchen, I didn't have to bring much with me at all :)
Stayed in December 2023
Reviewed: 4 December 2023
Erik
NetherlandsBeing in the woods in the middle of nowhere. Peaceful and quiet
Stayed in November 2023
Reviewed: 3 November 2023
Samantha
United KingdomHow thin the walls were between rooms - I could hear every word being said next door, even a cat meowing :-/
Location, beautiful setting, super helpful and friendly staff :-)
Stayed in October 2023
Reviewed: 13 October 2023
Iris
CanadaWas unable to connect to wifi and no slippers in the room. Other than these, it is an amazing place
Was unable to connect to wifi and no slippers in the room. Other than these, it is an amazing place
Stayed in October 2023
Reviewed: 5 October 2023
Darlene
CanadaThe soundof the water, viewwas absolutely breath taking
Stayed in October 2023
Reviewed: 4 October 2023
Lynda
United StatesIt would have been nice to have had more outdoor seating. We had 4 people and there was seating for 2. There was the picnic table which was nice but we all wanted to sit on the deck. Perhaps folding chairs somewhere to pull out if needed?
The location was spectacular!
Stayed in October 2023
Reviewed: 19 September 2023
Ian
GermanyBeautiful surroundings in the middle of the forest by a lake.
Stayed in September 2023
Reviewed: 8 August 2023
Jacqueline
CanadaEverything was fine.
Beautiful location. Lovely walk along the riverbank. Comfortable beds. Also the provision of canoes and kayaks for guests use.
Stayed in August 2023
Reviewed: 8 August 2023
Dorota
CanadaExceptionally well prepared and equipped.
Stayed in August 2023
Reviewed: 1 August 2023
Charlotte
GermanyNothing
Nice room right in the nature, had everything we needed, comfortable bed, close to the national park, Kanus for free on quiet waters
Stayed in July 2023
Reviewed: 14 June 2023
Amanda
United KingdomOur one and only issue was there was no chopping board in the kitchen but we made do. Everything else was provided.
The campground and chalet sites were gorgeous, the lake and river are easily accessible for a walk along the path created and it's beautiful. The chalet we had was roomy and very clean. There was the option of purchasing firewood for use in the indoor fire (also for outdoor but there was a fire ban so we couldn't have an outdoor fire) but in the end it was warm enough not to use it. Overall we really enjoyed our short stay and hope to return for a longer one soon!
Stayed in June 2023
Reviewed: 11 May 2023
Setareh
CanadaThe coffee maker made NOT so great coffee
I liked the location
Stayed in May 2023
Reviewed: 4 April 2023
Yvette
CanadaEverything was good!
Mersey river was very accommodating and they were very nice! I would highly recommend them
Stayed in April 2023
Reviewed: 7 March 2023
Justine
France- There is no WiFi in the cabins, which is not clear from the property description. There is WiFi at the office which is always open and decent cell service. - The firewood is only provided at a cost of $6/tote. One tote was enough for our three night stay but considering the cost of the cabins it would be nice to have at least one tote included in the stay. - The road was not plowed or sanded for 24+ hours after 5cm of fresh snow. We had snow tires but our front wheel drive car couldn't make it up a hill in the driveway and we had to get help from staff to get us out. A word of warning for anyone visiting the property in the winter. - The booking.com description of the cabins is a little confusing as it doesn't distinguish between "large" cabins and "small cabins". Both sized cabins are two bedrooms, with the main difference in size being the living area and kitchen. We opted for a larger cabin for more space, but a small one likely would have been comfortable enough for 3 of us for 3 nights. - There were only thin sheets on the bed with no extra bedding provided. We weren't cold, but would have liked to have another comforter to throw on the beds instead of increasing the heat.
The hosts were very welcoming and accommodating. They helped me switch my reservation when I actually booked the wrong size cabin and let me work for a day in the office when I learned that the cabins didn't have WiFi. The cabin was comfortable and cozy during our winter stay and the property was gorgeous with some freshly fallen snow. It is also a great place to stay when exploring Keji.
Stayed in February 2023
Reviewed: 25 March 2024
Tammy
CanadaLocation
It was beautiful
Stayed in March 2024
Reviewed: 29 November 2023
Christie
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 18 October 2023
Chantal
CanadaThere are no comments available for this review
Stayed in October 2023
Reviewed: 4 October 2023
Yirong
CanadaThere are no comments available for this review
Stayed in October 2023
Reviewed: 12 September 2023
Tom
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 September 2023
Rushi
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 July 2023
Anastasios
CanadaThere are no comments available for this review
Stayed in July 2023
Reviewed: 25 May 2023
Tanya
CanadaThere are no comments available for this review
Stayed in May 2023
Reviewed: 27 March 2023
Chris
CanadaThere are no comments available for this review
Stayed in March 2023
Reviewed: 28 September 2023
Anonymous
CanadaThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content