108 Chestnut Street, M5G 1R3 Toronto, Canada
#74 of 114 hotels in Toronto
Guests' ChoiceBased on 4221 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
8.6
Value for money
7.2
Free WiFi
7.9
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End of dialog contentReviewed: 28 January 2024
Julia
CanadaExcellent location. Comfortable and clean.
Stayed in January 2024
Reviewed: 28 January 2024
Mishal
CanadaNo hot water for a few hours
Very clean, great receptionist
Stayed in January 2024
Reviewed: 22 January 2024
Marina
CanadaIt was on a smaller side and a little dark. I was travelling alone and I was fine, but the closet space would not be enough for two people. I would suggest to add hooks or another solution for hanging coats near the entrance door as we are in Canada and winters happen here. There is nowhere to put a jacket.
The staff was amazing and always ready to help. The room was clean and had everything I needed.
Stayed in January 2024
Reviewed: 20 January 2024
Dalila
CanadaHotel was well located and clean. Staff was very nice. The warm cookies are a nice added bonus.
Stayed in December 2023
Reviewed: 17 January 2024
Sherri
CanadaAn issue with check in, but it did get resolved.
Good location. Staff helpful. Room clean.
Stayed in January 2024
Reviewed: 17 January 2024
Tushar
IndiaBed.. makes to much noise. No slippers
Early check-in
Stayed in January 2024
Reviewed: 16 January 2024
Colleen
CanadaBathroom: shampoo and conditioner were empty. Sink tap set too far back from sink and flooded water around the sink; shelf above sink was dingy and cloudy/not clean. Toilet paper roll loose/crooked. No luggage rack so I set up the ironing board to open my suitcase as other person required the far end of the desk area for their suitcase.
Restaurant.
Stayed in January 2024
Reviewed: 16 January 2024
Sebastian
CanadaGym was a bit lack luster, no stationary bikes or elliptical and only 1 bench.
Stayed in January 2024
Reviewed: 13 January 2024
Becky
CanadaNo pen and paper in room. Wanted to jot something down and there weren’t any. Bed was a bit hard, but that’s personal preference. Pool was under Reno and this was not disclosed/noted upon booking. For this trip, using the pool wasn’t planned, but had I been travelling with my kids, that would have been a huge letdown.
Location was great. We alternated between going to Union Station/ Scotia Bank Place and the Easton’s Center. We walked from hotel to both! With luggage, it’s a $10 cab ride. Concierge was fantastic. Cookies on arrival were next level. Room was clean. Pillows were amazing.
Stayed in January 2024
Reviewed: 12 January 2024
Tamara
CanadaComfort and great customer service.
Stayed in January 2024
Reviewed: 11 January 2024
Temitope
CanadaThe price we paid did not match price we saw online.we paid higher
The cookies at check in and the friendly staff that booked us into the hotel
Stayed in January 2024
Reviewed: 11 January 2024
Sha
SingaporeGood location
Stayed in December 2023
Reviewed: 8 January 2024
Zachary
CanadaI just think the prices should be lower
Everything was good , the staff and the bed was super comfortable.
Stayed in January 2024
Reviewed: 7 January 2024
Loretta
CanadaEverything was good
Very clean room and near everything
Stayed in January 2024
Reviewed: 6 January 2024
Dushyant
IndiaGood clean comfy bed and room.
Stayed in January 2024
Reviewed: 5 January 2024
Karen
CanadaNo chair to sit in in the room. Only a bed. For $200 it would be nice to have a small sitting area
Great location. Easy check in. Comfy beds. Good wifi
Stayed in January 2024
Reviewed: 3 January 2024
Dante
SpainIllumination on the room and also the shower it seems that it was broken
I like the location mostly and it will be better if you guys increase a little the rate to provide Breakfast for everyone... Thanks
Stayed in January 2024
Reviewed: 2 January 2024
Mark
CanadaHad no issues with our stay.
All went well, no issues with anything in the hotel. Concierge lent us an umbrella as it was raining during our stay. Great place to stay in downtown. Within walking distance to many places downtown.
Stayed in December 2023
Reviewed: 30 December 2023
Stephane
FranceThe swimming pool was not opened, the rooms are too small for two queen size beds
Excellent location in the downtown, the staff, the complete breakfast, the cookies offered at check in, the service to store luggage during our excursions
Stayed in December 2023
Reviewed: 30 December 2023
Yueming
CanadaA bit stains on bathroom light switch
Friendly and responsive staff
Stayed in December 2023
Reviewed: 29 December 2023
James
CanadaThe outstanding service was the most impressive aspect of our stay.
Stayed in December 2023
Reviewed: 25 December 2023
Kathy
United Statesx
Great location, Clean room, nice staff, good view of the city
Stayed in December 2023
Reviewed: 24 December 2023
Vicki
AustraliaCould do with a little refurb.
The hotel was a little tired but well kept and clean. Location was handy and easy to find my way.
Stayed in December 2023
Reviewed: 23 December 2023
Cockburn
CanadaAmazing manager who was able to get me a room earlier than check in after being on a red eye with no sleep. Very much appreciated :) Great staff overall.
Stayed in December 2023
Reviewed: 23 December 2023
Brittany
CanadaThe view from the room was terrible. We got to view a parking lot. That was our only complaint though.
The room was very clean and comfortable. The staff were very welcoming. The location is perfect walking distance to everywhere that we wanted to go to.
Stayed in December 2023
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