108 Chestnut Street, M5G 1R3 Toronto, Canada
#74 of 114 hotels in Toronto
Guests' ChoiceBased on 4221 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
8.6
Value for money
7.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
An
BelgiumClean room. Very nice bed. Good and quiet neigbourhood.
Stayed in May 2024
Reviewed: 30 May 2024
Federica
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 May 2024
Mike
Canadalonger hours at the restaurant bar
location cleanly
Stayed in May 2024
Reviewed: 28 May 2024
Christian
CanadaLocation.
Stayed in May 2024
Reviewed: 28 May 2024
Grace
United StatesThe swimming pool women showers looked moldy or so.
Indoor pool and perfect location
Stayed in May 2024
Reviewed: 26 May 2024
Cristian
CanadaPerfect location and able to walk around downtown
Stayed in May 2024
Reviewed: 23 May 2024
Elias
Canadabit small
close to everything
Stayed in May 2024
Reviewed: 21 May 2024
Anjuli
United KingdomThe hallways were not vacuumed regularly. We saw the same breath mint on the floor everyday until the last day.
Really nice TV, great location
Stayed in May 2024
Reviewed: 20 May 2024
Makayla
CanadaThe glasses left in the room for alcoholic beverages on the rocks were very dirty, seemingly left there from previous users and not cleaned. We just used the plastic cups provided, not a huge deal, but they should definitely be cleaned for each new guest, I would assume.
Very beautiful, friendly staff, comfortable room.
Stayed in May 2024
Reviewed: 16 May 2024
Hamad
United Arab EmiratesRestaurant Staff Rude
All staff friendly except restaurant Staff very rude
Stayed in May 2024
Reviewed: 15 May 2024
Stuart
United KingdomAir conditioning unit was very noisy.
Amazing location, great staff.
Stayed in May 2024
Reviewed: 8 May 2024
Melissa
United KingdomRoll in shower isn’t ideal for able bodied ( odd angle as stood means it floods the bathroom)
Central location
Stayed in May 2024
Reviewed: 6 May 2024
Judy
CanadaRoom this time was quite tight..
Great location. Friendly, helpful staff
Stayed in May 2024
Reviewed: 6 May 2024
Nmmcmurr
CanadaThe mattress was old (obvious wear on mattress, divot), pool area / pool were not clean, could not bring pool towels back to room.
Location, texting with front staff.
Stayed in May 2024
Reviewed: 6 May 2024
Wing
United StatesReally long check in time. It took them 15 mins to check in 2-3 groups of people
Large room and came with everything needed to do some simple cooking
Stayed in May 2024
Reviewed: 6 May 2024
Kazuhito
JapanThey have not send me invoices yet.
Stayed in May 2024
Reviewed: 5 May 2024
Chloe
Canadarestaurant not worth the money
very clean, friendly staff
Stayed in February 2024
Reviewed: 28 April 2024
Alyssa
United StatesFood wasn’t the best way overpriced and quality was poor. The line for check in was ridiculously long, we waited 45 minutes to check in.
Cleanliness of room and amenities, check out was easy.
Stayed in March 2024
Reviewed: 27 April 2024
Stephen
CanadaPrice point is too high!
We just stayed the night. Went to dinner and Les Miz. But $450 for one night is really expensive. We went to an all inclusive property in the Caribbean for a week and it was about $1800.
Stayed in April 2024
Reviewed: 27 April 2024
Morgan
CanadaThe pool unfortunately was not as clean as we would've liked so we chose not to swim as we had planned. Otherwise the facilities were clean!
The room was clean and comfortable and the location was accessible to everything we wanted to do downtown.
Stayed in March 2024
Reviewed: 26 April 2024
K
CanadaParking is expensive
Staff was very friendly and accessible. Ensured we are always satisfied and met our needs. Loved the text to staff feature.
Stayed in April 2024
Reviewed: 23 April 2024
Pam
CanadaSmall room quaint.
Menu for breakfast not clear. Wanted item on menu and got it from the buffet. It was not clear that I was not asking for the buffet but just scramble eggs. Small issue and the staff were very very busy.
Stayed in April 2024
Reviewed: 22 April 2024
Chloe
Canadacheck out time
easy booking
Stayed in April 2024
Reviewed: 20 April 2024
Thomas
CanadaRoom was small and very expensive for what you get.
Proximity to subway and restaurants.
Stayed in April 2024
Lestelle-Bétharram, France
Doncaster, UK
Airlie Beach, Australia
Mariupolʼ, Ukraine
Búzios, Brazil
Nuova Gibellina, Italy
Loriol-du-Comtat, France
Mittenwald, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content