645 Howe Street, V6C 2Y9 Vancouver, Canada
#19 of 72 hotels in Vancouver
Guests' ChoiceBased on 204 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Gomis
MexicoThe gym is quite small and old.
Great hotel, clean and big rooms, breakfast is delicious, friendly staff, location!
Stayed in April 2024
Reviewed: 17 April 2024
Andrew
CanadaLocation
Stayed in April 2024
Reviewed: 10 April 2024
Williams
CanadaWe thought it would be like a warm buffet ..help yourself
Breakfast good but not worse including in the price
Stayed in April 2024
Reviewed: 1 April 2024
Maliheh
CanadaN/A
N/A
Stayed in March 2024
Reviewed: 26 March 2024
Lindsay
United KingdomThe coffee machine was not great.
Great hotel in very central spot in downtown Vancouver. Our room had a lovely view. Beds very comfortable. Staff were very helpful.
Stayed in March 2024
Reviewed: 17 February 2024
Jung
United StatesVery centrally located to the sites, shopping, transit, and food and beverage.
Stayed in February 2024
Reviewed: 17 February 2024
Lindsay
CanadaThe gym was outdated and small.
The customer service was exceptional!
Stayed in February 2024
Reviewed: 12 February 2024
Leilani
CanadaCentral location is n city centre close to shopping, restaurants and transit. Good size room and quiet considering it’s downtown locstion.
Stayed in February 2024
Reviewed: 31 January 2024
Lindse
CanadaThe hot tub was down
Amazing breakfast buffet, was also given breakfast vouchers so even better. Staff was amazing, and very helpful.
Stayed in January 2024
Reviewed: 30 January 2024
Janice
AustraliaStaff were very helpful, accommodating and police.
Stayed in January 2024
Reviewed: 30 January 2024
Imogen
New ZealandReally appreciate Justin arranging for a late checkout.
Stayed in January 2024
Reviewed: 27 January 2024
Sophie
New ZealandClean and comfortable.
Stayed in January 2024
Reviewed: 24 January 2024
Vicente
BelgiumA bit expensive for the offer.
Exceptional location. Clean room. Quality furniture and good bed. Friendly staff.
Stayed in November 2023
Reviewed: 20 January 2024
James
United KingdomThe shower was a bit on the smaller side.
Very accommodating for our late arrival, large bathroom and comfortable bed.
Stayed in January 2024
Reviewed: 9 January 2024
Claudia
United StatesI noticed that the rug was not cleaned during the 9 days we were at the hotel, the rest of the room was always clean.
The staff and installations are really good, also the location has many options to eat and there is a train station one block waliking.
Stayed in January 2024
Reviewed: 6 January 2024
Crystal
CanadaFriendly staff, great location and clean rooms
Stayed in October 2023
Reviewed: 3 January 2024
Cindy
United Statesthe paid parking 48 dollars for 2 days
great hotel so close to everything. walking distance perfect for families. Even accommodated us for early check in definitely a plus. staff supper friendly and helpful.
Stayed in December 2023
Reviewed: 2 January 2024
Stephen
United StatesIf you are on the 10th floor or below you will hear the incredibly loud music starting at 6 am that the restaurant plays. Was a total nightmare. Complained multiple times.
Amazing comfortable bed. Great location.
Stayed in January 2024
Reviewed: 13 November 2023
Raheem
CanadaNothing
Beautiful and nice hotel
Stayed in November 2023
Reviewed: 13 November 2023
Raheem
CanadaNothing
All is good and the room is clean and nice view from outside
Stayed in November 2023
Reviewed: 8 November 2023
Sean
CanadaThe pillows were too soft, shapeless and mushy.
The staff and customer service were excellent.
Stayed in November 2023
Reviewed: 18 October 2023
Artem
CanadaHad only one issue - my cat found hole under sink and jumped in, so I had to rescue him from space under bath and clean him later from dust. Just small reminder to Hotel, if you allow cats, pls ensure that there is no any open holes anywhere in apartment!
Great place to stay. Clean and cozy. I had no breakfasts here, but uber eats was very kind to deliver whatever I want right no my room door! ;)
Stayed in September 2023
Reviewed: 11 October 2023
Louise
United KingdomLocation was fantastic and close to everything in Downtown Vancouver
Stayed in October 2023
Reviewed: 25 September 2023
Rhonda
CanadaNothing,except price :D
Beautiful room. Friendly and helpful staff. Close to concert. Good parking.
Stayed in September 2023
Berlin, Germany
Finkenstein, Austria
Gargantilla del Lozoya, Spain
Azolimnos, Greece
Jermuk, Armenia
San Pedro de Atacama, Chile
Dworp, Belgium
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content