I like everything about the hotel.

Stayed in April 2024

Paying my bill, but they are worth every cent I spend, as they say you get what you pay for

From front door to front office, all of the hotel staff are wonderful, helpful and attentive. Rooms are clean and well attended to and the ritz never disapoints.

Stayed in March 2024

The only complaint we had was that instead of teaspoons we had wooden sticks

I could not fault the staff at The Ritz-Carlton. They were exceptional. We had an upgrade to a Junior Suite which was amazing!

Stayed in January 2024

Bar was a bit expensive.

Beautiful hotel in a great location.

Stayed in January 2024

The view from my window .

Beautifully kept and decorated. Sophisticated without being overwhelming. Everything was in excellent taste.

Stayed in February 2024

Nothing

Luxurious hotel outstanding service.

Stayed in December 2023

Exceptional friendly service from all staff at the Ritz Carlton. Whether it's the valet driver, front desk, restaurant employees, you will find everyone to be in a great mood and always greet you with a smile and warm welcome.

Stayed in November 2023

Rooms are fabulous…toilette is amazing Totoneoreal…service could not have been better and location is ideal

Stayed in October 2023

I liked everything about the property. the only thing i didnt like was it was a short stay and would have liked to stay longer.

from the time we got out of our car, we were greeted by friendly employees. once checked in, the macaroons and pastries in the room that seemed homemade were outstanding. The bathroom was the best, amazing. the bar was great. we did not dine there but had some drinks. Overall, great value. I tried to stay there again a couple weeks later but was sold out. The best Ritz that I have ever been to.

Stayed in September 2023

Nothing!

Everything!

Stayed in October 2023

Nothing- Everything was great!

The hotel is in a great location right in the center of Montréal, close to all restaurants and shops. The room we stayed in was large (nearly 50sq meters) and had deep bath as well as a shower and a dedicated dressing room. The service was amazing as you’d expect, but all the staff were exceptionally lovely and went above and beyond our expectations - the trip was for my wife’s birthday and the staff put petals on the bed and left some chocolate treats and a birthday card for her, what a lovely touch that has made our trip very special. There were plenty of choices for breakfast, and the food was delicious. We sat in the courtyard garden while ducks were roaming by - a lovely atmosphere.

Stayed in October 2023

Upon departure there were some issues. We had requested a van the day before, and were told as we were leaving that none were available, so we and our friends had to take two taxis.

Breakfast was too expensive. Location was excellent.

Stayed in September 2023

Dinner at Le Boulud not a good value.

Exceptional staff-RC training might be the best in the industry, guest room excellent-modern, spacious and well stocked, all requested services rendered promptly and cheerfully.

Stayed in September 2023

I liked everything.

The staff was so great! Rooms had every upgrade possible. Fancy toilet. Good room service.

Stayed in July 2023

nothing to complain about!!!!!

We often have booked Ritz Carlton before, but this was an outstanding experience. We had never such a pleasant stay. Everybody in the Hotel was extremely friendly and we got a lot of help due to special situation. Reception was extremely helpful and extraordinary friendly, Restaurant same and food was also awesome, breakfast as well as dinner. Fantastic stay over my birthday!!!!! Many thanks!!!

Stayed in June 2023

pool area was too small. would like to have seen more outdoor area.

bathroom features, walk-in closet, details, comfort.

Stayed in May 2023

The breakfast needs help. Poor quality and not very good. It was not up to par with a 5 start hotel, everything else was fantastic though. Thankfully there are great breakfast options close to the hotel.

Staff is extremely friendly and helpful. The few things we needed during our stay or asked for they took care of it right away.

Stayed in April 2023

The cake wasn't eaten completely and stayed in the room for 2 days, no one took it back. The lunch at Boulud wasn't as good as expected but we really enjoyed a dinner at the restaurant Le Bonaparte in Le Vieux Montreal.

The nice attention for my daughter's birthday, they offered us a cake. The Spa is amazing and the staff is very nice and helpful. The doormen were particularly helpful on any occasion.

Stayed in May 2023

everything perfect

amazing staff -attention to every detail- sooo friendly

Stayed in April 2023

Nothing

The service was perfection, fulfilling and anticipating our every need. Pampering without stuffiness. The Ritz Carlton Montreal exceeded our expectations on every aspect: Personal service,accommodations,pool,spa,and fitness, bar and dining. Unbelievably smooth check in and check out. Ideal understated elegance. The Ritz earned my loyalty for every trip to Montreal.

Stayed in April 2023

it will be nice if the restaurant is open all day for drinks and food - also there is no we’re in the hotel to sit and relax .. the only area is the bar.

facilities were great , room , pool , gym , spa and business Center

Stayed in April 2023

Absolutely nothing, everything was perfect.

A friend and I went for my 50th Birthday weekend and it was a stay where the hotel staff went above and beyond. The hotel was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea. The staff was exceptional, amenities were top notch and it was AMAZING. Thank you for a wonderful weekend and celebratory get away.

Stayed in March 2023

The breakfast was outstanding as was the service.

Stayed in March 2023

food wasn’t that great.

great bathroom

Stayed in February 2023