The pillows were uncomfortable.

Location Room Service

Stayed in November 2022

Beautiful building, great location and friendly staff.

Stayed in October 2022

Nicely finished rooms with tons of character. Great location to walk downtown.

Stayed in November 2022

The room attendant tried to enter our room at 8:30am on our first morning....despite being advised we were going out later and could she come back- our room wasn't serviced( not that I can't make my own bed!) ..🫤 Please try to find way to minimise use of cling film.. everything at breakfast over wrapped!! .The environment doesn't need this...

Great to be back in St John's ..amazing what they've done with the Murray Premises ❤️ Loved the decor and how they've kept the features in the building. Large comfy room with good facilities and spa bath.😊 Great location....did lots of walking round the city exploring Old haunts from my younger days😊 Staff were very helpful / friendly and had great customer service skills - could teach hotels in the UK a thing or two!!

Stayed in November 2022

Lots of charm. Nice location. Rustic decor.

Stayed in November 2022

The elevator was noisy. Old…

The large rooms and location was quiet. walk to restaurants & bars.

Stayed in October 2022

Beautiful building, conveniently located.

Stayed in October 2022

Bed wasn't all that comfortable

Location, breakfast

Stayed in September 2022

I found the bed was not comfortable. the mattress was to hard

it was in a good location. it was very clean

Stayed in October 2022

Continental breakfast option which was fine with my spouse and me as there are plenty of great restaurants within a few hundred feet of the hotel.

Stayed in September 2022

Towels were a little worn. Toilet seat was broken.

location was amazing. Bed was very comfortable. Provided enough pillows. Very quiet even though it was right down town.

Stayed in October 2022

it would be nice to have a hot breakfast

very comfortable

Stayed in September 2022

The glass wall open to the shower, jacuzzi tub and bathroom seemed a bit odd, would suggest a curtain inside the bedroom to make the openness optional for those wishing privacy while bathing.

very unusual heritage property in an excellent location! loved it and Andrew at reception was very helpful. the rooms are large and well appointed. We arrived a day early so ended up with two different rooms which were both very nice. the continental breakfast was good and plentiful. after seeing other options we are very happy we stayed here and highly recommend..nicest hotel we saw. lots of food choices nearby.

Stayed in September 2022

nothing, everything was great. maybe pillows could be slightly more comfortable

unique layout and setup! loved the rustic feel. the bathroom was so nice!

Stayed in September 2022

The lights in the bathroom had not been cleaned in a long time Towels were a bit threadbare The toilet seat was broken

Location was excellent Grab and go breakfast was good Room was big and quiet

Stayed in September 2022

Room had a post in the middle which was easy to walk into. Lighting was a bit limited, and breakfast was out of packets.

Very central location, large and pleasant room. Friendly staff.

Stayed in August 2022

Breakfast. There were better facilities available (restaurant onsite, or courtyard in good weather) but the breakfast was more like grab and go stuff in a glassed in room that looked like it used to be part of the lobby.

Location downtown - excellent. Walking distance to everything!

Stayed in August 2022

It needs some refurbishment - new carpets, mattresses, elevator. Breakfast baked goods were not fresh baked.

Great location, and a historic building which we enjoyed.

Stayed in September 2022

heritage property. room was lovely. gable window. extensive wood posts and beams. in the perfect location

Stayed in September 2022

Great Staff and Accomodations

Stayed in August 2022

Breakfast a bit sparse. Alexa wouldn't turn on the fireplace even though she said ok.

The staff were great and very helpful. The room and bed were very comfortable.

Stayed in September 2022

On the whole, the room was very tired looking. The shower wasn't great and the coffee in the room was truly horrid. Facilities downstairs were ok, but the serve-yourself and limited selection wasn't great, considering the price. On the whole, the place needed upgrading from the 80s.

The room had character and the location was great. Also there was parking which helped a lot

Stayed in August 2022

breakfast room was small and bedroom only had sky light windows

location and it is historic

Stayed in September 2022

beautiful room, friendly staff, perfect location!

Stayed in September 2022

nothing

The location was excellent for doing a walking tour of downtown and harbor areas. The hotel is in a converted waterfront warehouse which meant the room had interesting characteristics and it was good-sized. The front desk staff was attentive and accommodating. There is plenty of free parking in front of the hotel.

Stayed in August 2022