5943 Victoria Avenue, L2G 3L8 Niagara Falls, Canada
#23 of 78 hotels in Niagara Falls
Guests' ChoiceBased on 3548 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.3
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 2 May 2024
Melanie
CanadaOld mattress in the bed room, weird smell.
It was a good location and we got the last parking spot!
Stayed in April 2024
Reviewed: 1 May 2024
Ann
CanadaLack of fridge and slippers
Clean, good price, good location
Stayed in April 2024
Reviewed: 30 April 2024
Halle
CanadaThe beds are very hard.
Great location and views. Breakfast was nice. Hotel staff helpful and very pleasant.
Stayed in April 2024
Reviewed: 30 April 2024
Jenna
United KingdomIts on a busy street so very noisy, i got moved to a quieter room but you can hear street noise.
It was large room with comfy beds. Staff were nice and close to the falls
Stayed in April 2024
Reviewed: 29 April 2024
Muhammad
Canadafew things i want to bring that there was no microwave or fridge in room. i was with infant and it was challenging for me to warm her milk. they charge for parking.
Room was good, nice view from window. it was clean
Stayed in April 2024
Reviewed: 27 April 2024
Jason
CanadaOne bed could have been a little more comfortable. One was great one was a bit uncomfortable.
Staff was exceptional. Room was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Tamoghna
IndiaSomtime there was pungent odour in the lobby. The exhaust in washroom was not good
True breakfast was basic. The stay was good.
Stayed in March 2024
Reviewed: 27 April 2024
Colleen
Canadano fridge in room
Hotel clean, staff friendly. Room was clean, albeit a bit dated but clean. Only downfall was no fridge in the room. Great location for walking to all things. Did not have time to use the pool but had a hot tub in our room which was lovely. Breakfast was basic but did the trick - coffee, tea, juices, bagels, banana bread, lemon poppyseed loaf, some tarts, some small donuts, bagel, yogurt, cereal and fruit. 24/7 tea, coffee, hot chocolate. Would return.
Stayed in April 2024
Reviewed: 26 April 2024
Ann
CanadaFront Desk clerk. on I’m finishing up my check-in, she handed me the cards and said you’re in room 417. I asked her not to state the room number so loud (should not have been stated at all) and she asked me why not? seems like you have a serious security issue with your front desk staff.
all was fine
Stayed in April 2024
Reviewed: 26 April 2024
David
CanadaThe bed was uncomfortable
Staff were friendly
Stayed in February 2024
Reviewed: 25 April 2024
Gloria
CanadaA microwave and fridge would have been nice. And maybe a different layout for the continental breakfast to reduce congestion.
Great location and friendly staff. Very clean.
Stayed in April 2024
Reviewed: 24 April 2024
Jolly-
CanadaIce machine only available at the reception!
Clean, spacious rooms and friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Arvind
IndiaNothing
Cleanliness & location.
Stayed in April 2024
Reviewed: 23 April 2024
Bruce
Canadaall good
everything
Stayed in March 2024
Reviewed: 21 April 2024
Rebecca
United StatesNo refrigerator in rooms. Breakfast did not serve any hot foods.
Location to attractions
Stayed in April 2024
Reviewed: 21 April 2024
Satinder
New ZealandNothing
A regular hotel at a convenient spot
Stayed in April 2024
Reviewed: 20 April 2024
Marivic
Canadait’s clean and th space in the room is big.
Stayed in March 2024
Reviewed: 19 April 2024
Kallu
NigeriaNo fridges in the rooms. The breakfast can be better.
The room was clean and had surplus supplies. The location was perfect. They charged a reasonable price for parking, and breakfast was included.
Stayed in April 2024
Reviewed: 18 April 2024
Michelle
CanadaOnly 1 elevator to 7th floor so it seemed that every time we needed to use it we had to wait No refrigerator or microwave in room, would not have stayed there if I realized that. Refrigerators are a must when staying in such an expensive area so you can store food and drinks for snacks or quick meals instead of paying restaurant and vending machine prices .
Great location close to all things touristy! We were able to walk to almost everywhere we needed to be. Hotel was clean, rooms included. Price was OK when compared to other hotels in the area. Hottub in room was great, sure was nice to soak after a day of walking.
Stayed in April 2024
Reviewed: 18 April 2024
Tiffany
CanadaSink in one of our rooms(414) wasn’t working, bedside lamps weren’t working(414), slow elevators, my 10 year old nephew got stuck in the small elevator, tiny bath towels in the rooms, larger towels were reserved for the pool area and attainable only through the front desk, housekeeping room was labeled “maid” which was pretty old school and ghetto.
Property requires a number renovations but staff was helpful and friendly.
Stayed in April 2024
Reviewed: 17 April 2024
Philippe
IrelandBreakfast a bit simple but good enough to start the day and free. What I am clearly unhappy about is the hotel charging me by mistake some random amount after I checked out. And instead of them contacting proactively about it, I was the one who had to contact them about it. As of today I have not received my refund yet.
Great staff. Rooms were large and comfortable. Close enough to the Falls without being overpriced.
Stayed in April 2024
Reviewed: 15 April 2024
Rabih
CanadaEvery thing was good specially the location
Stayed in April 2024
Reviewed: 15 April 2024
Jasmin
United KingdomNone
Everything, staff and facilities are excellent
Stayed in April 2024
Reviewed: 14 April 2024
Robert
CanadaHeater ran all night and the beds were not comfortable. Breakfast was a 5 out of 10 could of been better
Location was excellent everything within walking distance
Stayed in April 2024
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