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Reviews of Northumberland Heights Wellness Retreat & Spa

795 Northumberland Heights Road, K9A 4J8 Cobourg, Canada

#1 of 10 hotels in Cobourg

Guests' Choice

Review score

Based on 126 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 17 March 2024

    8.0
    Lovely and relaxing stay!
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night

    Food was excellent for dinner and breakfast. View was lovely and relaxing (we even saw 3 deer walking in the distance). Lovely walking trails near the hotel.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Solo traveller
    • Studio with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The facility is well run and service is immaculate. I came here for a personal retreat and it’s a perfect fit. The restaurant is a delightful surprise. The chefs truly know what they’re doing. The whole set up is conducive to relaxation and reflection.

    Stayed in February 2024

  • Reviewed: 27 December 2023

    7.0
    A relaxing escape to nature with all the comforts
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    The room was not as clean as I'd like (dust bunnies under the bed, dusty lampshade, floors not super clean). The property needs updating: the TV needs to have Spotify and Netflix, or at least, a more manageable menu (very cumbersome system that does not allow easy selection and requires to start anew every time one wishes to change that selection; few movie options). Dinner was so-so (pretty tiny portions for the price) however, the nice ladies working that evening gave my husband an extra helping of rice and Naan and that got the job done. On the day of check-out, or shower drain was not draining, and that made the morning rather stressful (having to stop the water running into the room & getting the front desk informed). They did offer to use another room's facilities and we were on our way out anyway.

    The nature and tranquility of the setting were ideal. The staff were more than nice and accommodating. Truly lovely, and working very hard. The bed & bedding were very comfortable. The Spa facilities were nice & the outdoor hot tub was a nice extra. Breakfast was great and made to order. All in all, a good stay! Next time, will stay an extra night to make more use of the spa facilities and yoga.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Overall great , will come back and recommend
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    the long walk back and forth to room

    Dinner was good , breakfast was great , staff very friendly

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Just stayed one night in garden suite, beautiful view, amazing jacuzzi tub
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quiet, relaxing, clean, friendly staff

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Great food and staff
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Location great for country walking

    Stayed in November 2023

  • Reviewed: 15 November 2023

    7.0
    Didn’t appreciate being nickeled and dime. I felt the costs of the services steep; my purchase included full breakfast a
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Facilities not all functioning. Steam room required service. Shower pressure and temperature of water weak.

    The grounds were lovely. Was not able to enjoy fully due to the quick darkness.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Amazing location! Particularly impressed with the clean steam room, sauna & hot tubs. Peaceful weekend away close to
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Hot was in the shower & draining were a bit of an issue but nothing too bad.

    We went mainly for the hot spa facilities but the location & quality were even better than we expected!

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Lovely place to get away to that is not too far from the GTA
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The channel selection on the TV could have been better.

    Lovely location with clean spacious room. Breakfast was included with our stay and it was very good.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    King room nice size. Unfortunate jet tub wasn’t working. Restaurant nice both meals we had were Great!

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Just what we were looking for.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all. Was a great value with comfy accommodations.

    Both dinner and breakfast menus were varied and options selected were delicious. Very secluded location with lovely setting and nice amenities. Our overnight stay was quiet and restful.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Lovely and peaceful!
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 1 night

    I'm not sure I think I would need to stay longer.

    The staff was amazing, food great, atmosphere pleasant and relaxing, views lovely.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    great place for spa and relaxation
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    bed was a little stiff, I thought the pillows were not too comfy but otherwise good

    beautiful surroundings, spa services that I didn’t take advantage of and good breakfast and dinner

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    12% Service Fee hides in other fees and taxes.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Lobby floor needs to be washed with soapy water and than rinsed because it was making sticky sounds on my shoes. Same with room, floor not washed properly. Bathroom floor tiles need strong bleach to remove all the old black stains. Gravel road and gravel parking. There is a 12% service fee in addition to the 13% tax. Increase your room rate instead of making it look cheaper on booking.com

    Cute little hotel in a treed natural environment with friendly check-in staff. Big carpet free room. Working bathroom fan. Mattress has fairly soft top but firm enough so it doesn't cave in. Bedding comfortable and made right. No old or chemical smells. No toxic air sanitizers or perfume smells. Slept very well. .

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Valuable nights
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I recommend to add small refrigerator in the room.

    My wife and I stayed for two nights, enjoying exceptionally relaxing evenings and perfect moments. The staff were friendly, supportive, and particularly attentive, especially Mrs. Mary and Jazz. The others were also great, but I didn't catch their names. The beds were comfortable, and the room was spacious. The food was both delicious and fantastic.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    9.0
    Lovely hotel, we enjoyed our dinner and breakfast at hotel
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    No swimming pool

    Enjoy the hotel

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Must be repeated
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Fridge and microwave are not available in the room Water stream in washroom is weak

    The quiet healthy atmosphere

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Staff were great
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights

    No aides available on my 2nd day

    breakfast was excellent

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Beautiful, high quality retreat with a delicious food offering
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing impacted our stay however some suggestions. Not convinced it would be good value if we had paid full price. Our room was large but lacked some amenities that would make it more functional overall (iron, fridge, coat hooks, shoe storage near door etc.) The staff were brilliant but the facility overall has some quirks. The guidance at facilities where no staff were present could be improved (how to access hot tubs/changing rooms when outside doors locked, then how to return to room etc.). A little info booklet in the room to explain what is and isn't included and how to access them would make a big difference for some visitors.

    Beautiful surroundings and some great facilities including free access to hot tubs, steam room, sauna. Breakfast was included and the meal options were varied, high quality and good value. Rooms were large, comfortable and very quiet. The walking trails were lovely. We booked a deal and paid a good rate for our stay.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Very peaceful & serene
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The 7:00 fire alarm was somwhat annoying & the fact that the Velcro on the comforter kept rubbing on my wife’s legs every time she moved interfered with her sleep.

    Our lunch was excellent, the trails were beautiful & the staff was amiable.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The false fire alarm going off (twice) at 1:30 AM.

    Staff were lovely. Very friendly and welcoming. The grounds were beautiful and very peaceful. The food was delicious and I loved my meal at dinner.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    9.0
    Serene and perfect for unwinding with an extra touch of good service and amenities. Defintely would come back.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    All good.

    A very warm and inviting space. The Staff are attentive and strive for excellence. Room was comfortable and the amenities are perfect for unwinding. Set in a serene country setting, this is sure to distract the busy lives. The staff definitely are very accommodating! Next time when not going to the office - I hope to enjoy a full day! Yoga, trails and good food!

    Stayed in July 2023

  • Reviewed: 25 July 2023

    8.0
    Gem near Cobourg
    • Leisure trip
    • Solo traveller
    • Studio with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very friendly but there seemed to be a lot of confusion about what was going on when trying to make reservations for dinner. Some features of the room required some maintenance. (Door handle did not function if pushed down and had to be lifted up)

    Quiet retreat in the country. Even with a loud wedding my room was quiet. Lots of opportunities to sit and enjoy nature or enjoy the very well maintained trails on the property. The rooms are gigantic and I had a dedicated patio with a lounge chair to enjoy.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The food was not great and pricey.

    The property was wonderful with great views, walking paths and overall ambiance. The staff were all very welcoming and kind.

    Stayed in July 2023

Showing 1 – 25

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