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Reviews of Northumberland Heights Wellness Retreat & Spa

795 Northumberland Heights Road, K9A 4J8 Cobourg, Canada

#1 of 9 hotels in Cobourg

Guests' Choice

Review score

Based on 128 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 13 June 2022

    3.0
    it has potential but pay a little more and stay at the competition
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    not very good value. The food was disappointing

    Stayed in June 2022

  • Reviewed: 19 April 2022

    5.0
    Okay for a first overnight experience. I expected better service for the price we paid.
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 1 night

    The receptionist was very frazzled and did not know the details of our reservation. I one point when we were checking out she gave my friend someone else's receipt. The high tea sandwiches were stale. The toast we had for breakfast was so hard I almost broke my teeth trying to bite into it. I asked for medium well sunny side up eggs and they were pretty much raw.

    I liked the surrounding grounds. The sauna and hot tub.

    Stayed in April 2022

  • Reviewed: 19 February 2022

    10
    I’d love to go back and get the full treatment, it was just a redevous night. It was picture perfect!
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    no Fridge in the room, unfortunately the power went out the next morning. emergency lighting in stair ways was poor. not sure how that passes code. besides that it’s fantastic. great food and people

    location is amazing, great view

    Stayed in February 2022

  • Reviewed: 6 September 2021

    4.0
    Glad we went but probably won’t be back
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not much to do and not many areas for sitting or lounging outside. Noticed a bit of false advertising in the aesthetics of the resort. Not sure my husband and I would go back. We ended up leaving early.

    Had an amazing spa treatment by Brianna, and had excellent service at the restaurant by our waiter, he was super friendly and observant. Rooms were spacious and clean.

    Stayed in September 2021

  • Reviewed: 22 August 2023

    7.0
    Nice to get away to the country but options for guests are get limited.
    • Leisure trip
    • People with friends
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There is not much to do. Hot tubs close at 7 p.m. You have to go to the front desk to sign something and let them know each time you are going to use the hot tub or sit at the out door fire pit (so they can turn it on). There is a spa but we stayed here after a beach day. Except for dinner that’s your entertainment. And I never watch movies but having nothing else to do my daughter and I were going to do that but our account was blocked and we were not able to purchase a movie. We sat outside until we got tired of that and too chilly. Then we we had a little snack we brought with us as there is no where to order from and nothing is nearby. I knew this going in so it was ok. However, there is no fridge in the room or ice that i could tell so bring a cooler. Also, there are 6 doors within 3feet of each other to get from the hallway to the basement to the ground floor rooms. Because room had a terrace/garden which sea lovely you felt like you really were descending into a basement. The carpets are too dark and hallways drab for the long low ceiling corridor. Lots of space the spa should add a lap pool or thermal pools. But not close them at 7 p.m.

    Very large property with potential. Quiet and restful. Large rooms. Ground floor rooms all had terraces and back gardens.

    Stayed in August 2023

  • Reviewed: 26 March 2023

    8.0
    lovely country inn, great staff, outstanding food and service,
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    bedroom was fine but outdated example low quality-tile floors and walls in bath, trim and doors were outdated or poorly finished, walls and ceilings needed fresh paint or deep clean, and expected spa level soaps and toiletries in the room. also no luggage rack so had put suitcases on the floor. everything was clean and beds we’re comfortable so it was fine and served it’s purpose.

    i will stay again, the staff were excellent, friendly and accommodating, and the was food was wonderful ( esp the breakfast). the location was just as I expected and the views were lovely. I wish we had more time to stay and enjoy it. we used the spa services and yoga and they were very good! the room was tidy and the bed and linens nice, but it needed a deep clean ( tiles, walls, trim) and the finishes in the room were low quality and needed updating as compared to the price. but the staff were so good it really made up for the mediocre room.

    Stayed in March 2023

  • Reviewed: 14 November 2021

    8.0
    breakfast was good and. walking trail was great
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    would of liked laundry facilities

    Stayed in November 2021

  • Reviewed: 15 October 2023

    4.0
    Disappointed.
    • Leisure trip
    • People with friends
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    That I got locked out!!! Nobody told me they lock the doors after 11pm. So I went out to dinner with family. And when I came back after 11pm. I was locked out!! And they didn’t say anything about it much. No… So sorry that happened. Just Oh … the person didn’t let us know. That’s person knew I left. That person had a right to say. Lucky I did get let in. After I walked back and forth to my car wondering what to do. Waving my hands at the camera. Looking for something to let me know how to enter. By the owner also… he said. He said lucky he was there. He just came to look around. If he hadn’t been there I would not have gotten in. Be aware. If you are there past 11pm, doors are locked and so you won’t get back in, if you are alone. I was not a fan! I was staying alone. So it wasn’t a like someone was going to come look for me.

    The smell when you first walked in. The entrance as lovely.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    10
    Thank you for a beautiful staycation.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The spa times should be extended a little that’s it

    The location and staff were amazing. The free facilities were relaxing would love to visit again sooner. Food was amazing.

    Stayed in September 2023

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 22 January 2024

    8.0
    Good value for discounted price
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 19 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 19 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 20 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 31 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 12 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

Showing 76 – 100

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