6546 Fallsview Boulevard, L2G 3W2 Niagara Falls, Canada
#47 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 7033 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.9
Facilities
6.8
Staff
7.8
Value for money
6.6
Free WiFi
8.8
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End of dialog contentReviewed: 23 May 2024
Sharon
CanadaNo closet in room
Location Loved you can walk to restaurants and Fallsview Clean
Stayed in May 2024
Reviewed: 23 May 2024
Ray
United StatesThey charge you $45 plus 4 different taxes for parking at their hotel, small pool, over crowded elevators Room was a great view but stains on the blankets stains on the floor. Shower faucet in the middle of taking a shower gets so hot it burns you, very dangerous.
Location was great right next to the incline rail to the falls
Stayed in May 2024
Reviewed: 22 May 2024
Penelope
CanadaThe hallway carpets appeared to be old and worn out
Location - on point Staff - excellent customer service. They were helpful when I was not happy with the room and offered a move to another room the next day so I would be comfortable.
Stayed in May 2024
Reviewed: 22 May 2024
Amir
CanadaN/A
N/A
Stayed in May 2024
Reviewed: 21 May 2024
Hossein
CanadaIn the morning, someone knocked on the door and asked, "I want to know who is in, who is not!" I heard she was knocking on all the doors. She woke me up in the morning and I got a headache. It is very disappointing that someone knocked on the door with a paper and pen to ask the guests questions in the hotel.
The property is good and is situated in a good location.
Stayed in May 2024
Reviewed: 21 May 2024
Herbert
United StatesThe room basically needed to be updated the whole hotel in general ,also the rug needed to be cleaned. The bathroom smelled there was no in room safe. There was a very small TV that I had to plug in myself and a very short cord on it. The dresser was very unlevel, and the drawers kept coming open, where you would actually bump into them! There was only one light over the mirror. One was out the other light was flickering. The exchange rate was deceiving other words I didn’t get the full US rate the person at the front desk said to me they make an extra 2% instead of us getting back discount 30%. They said it was like 28%. I also didn’t realize I had to pay for parking that was $45 a day.
The view from our room was excellent, and the location was very good!
Stayed in May 2024
Reviewed: 20 May 2024
Sarah
United KingdomThe lifts needed an overhaul.
Fantastic location, stunning views close to the horseshoe falls, but able to see both falls from room (we intentionally paid extra for a corner room with falls view)
Stayed in May 2024
Reviewed: 20 May 2024
Irma
United StatesThe bathroom smelled bad
Near to the attractions
Stayed in May 2024
Reviewed: 20 May 2024
López
CanadaThey knew from the beginning we were a group of four. There weren't any facilities in the room for all of us. Such towels, shampoo nor gel shower. We were in the second floor. With trees outside our window and a view to the parking lot. I can't complain that much because the fog in the morning wasn't their fault. Obviously I never even saw the town from my window. The property is really old. I'm attaching a photo where you can see how the room is naturally damaged.
Well, as it was very late at the moment of the check in, I didn't waste time arguing with the front desk staff. At least they allowed us to stay without a credit card.
Stayed in May 2024
Reviewed: 19 May 2024
Tracy
United StatesThe TV was too small. Trees obstructed the view of the falls.
It has a great location and a parking lot proximity.
Stayed in May 2024
Reviewed: 18 May 2024
Nm50
IsraelCheck in took a long time because of an internet problem. The hotel and the room looked dated.
The location, the view from the room, the size of the room
Stayed in April 2024
Reviewed: 16 May 2024
Teresa
IrelandPool very small didn't look the best so did not use.. Bedrooms need a little updating and there was no tea coffee making facilities in room..
Location excellent amazing views of Niagra falls. Staff helpful and friendly..
Stayed in May 2024
Reviewed: 15 May 2024
Doblin
United StatesBathtub did not have a non-skid surfsce nor a safety grab bar. Room did not have a clock or a coffee maker in it and the TV was smaller hthat one would expect these days ,especially at the prices charged.
Booked a room with a veiw of Niagara Falls and that is what I got.
Stayed in May 2024
Reviewed: 13 May 2024
Bairq
Australiaair con not cold enough
Stayed in May 2024
Reviewed: 12 May 2024
John
United StatesParking was either sparse or on an unlit lot in the back
Over looks the horseshoe falls on the Canadian side. Beautiful view from the room.
Stayed in May 2024
Reviewed: 10 May 2024
Paula
CanadaCost for parking
No issues
Stayed in May 2024
Reviewed: 10 May 2024
Gina
United States$45 for parking, debit card had large deposit held, bar and restaurant were Applebees next door.
The view cannot be beat. 13th floor was amazing!
Stayed in May 2024
Reviewed: 10 May 2024
Meriem
CanadaToilet is small , the hallways
The room on 8th floor perfect view of the falls indoor small pool ,small sauna, small jacuzzi
Stayed in May 2024
Reviewed: 9 May 2024
Enrique
MexicoWould love that you have better bed sheets
The view is totally well worth the price
Stayed in May 2024
Reviewed: 8 May 2024
Wikrom
ThailandOld smell in the room. The mattress is too soft for me.
Location is perfect
Stayed in April 2024
Reviewed: 6 May 2024
Letizia
United Arab EmiratesStill did not get my money back that was held as guarantee by the hotel … to what purpose I do not know as there was no stocked mini fridge. Not room service etc… so one week almost and the charges of 250 CAD blocked on my debit card still have not been liberated.
Magnificent views
Stayed in May 2024
Reviewed: 6 May 2024
Luyao
CanadaFairly clean, old, no closet
Great location
Stayed in May 2024
Reviewed: 4 May 2024
Shannon
United StatesFloor above us flooded and I slipped in the bathroom.
View
Stayed in May 2024
Reviewed: 4 May 2024
James
United StatesFor the upgrade cost the falls were great however it was expensive to do so. The facilities at the hotel were just okay. No food or bar available.
Fantastic view of the falls but it was not clear in the booking.com write up that only certain rooms were Fall view. As a result it cost a small fortune to upgrade and I was someone embarrassed to have to do so.
Stayed in April 2024
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