Suite 300-999 Canada Place, V6C 3B5 Vancouver, Canada
#35 of 72 hotels in Vancouver
Guests' ChoiceBased on 2488 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
8.7
Value for money
7.6
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 November 2023
Allison
CanadaThe word "deluxe" i think is a little far fetched.... the room was pretty small only fitting a bed and a chair. The view was nice though
View, early check in, right in the heart of the city
Stayed in October 2023
Reviewed: 30 October 2023
Ian
AustraliaThat we had to wait four hours to get into our room after disembarking a cruise ship. Too long.
Great location and close to cruise terminal. Room was very comfy and we had a good view.
Stayed in October 2023
Reviewed: 28 October 2023
Kathleen
United StatesThe room had a few issues as far as not being well maintained… There was an age to the room that did not feel as luxurious as the rest of the hotel I.e., wallpaper peeling, and it felt old and should’ve been updated sometime ago.
The location of the room was perfect as we were going on a cruise… The size of the groom was wonderful. The hotel itself was quite beautiful and luxurious, and the bed was very comfortable.
Stayed in October 2023
Reviewed: 27 October 2023
Ingrid
CanadaPrice. So very expensive for just a place to sleep
Location to the cruise ship was fantastic
Stayed in September 2023
Reviewed: 26 October 2023
Phyllis
United Statesour traveling friends were not able to check in early, rooms were not ready
we were able to check in early. The food at the restaurant was great. The nearby sushi bar, Miko's was also excellent. We were able to have our bags sent directly to our cruise ship.
Stayed in August 2023
Reviewed: 23 October 2023
Sarah
United Kingdomstain on the carpet in our room, Stains on the lobby arm chairs were so bad I sat on my coat. The bar snack menu was predominately fish. My Husband and I'm sure many others do not like fish so there was no choice for him and he ended up having chips for a snack with his drink. Not great.
Location was great as were the staff
Stayed in October 2023
Reviewed: 17 October 2023
Jeff
United StatesPrice
Location
Stayed in October 2023
Reviewed: 16 October 2023
Kacy
CanadaVery little. Glasses in the room were dirty. But staff dropped new ones off fast and were very friendly. In fact, even staff just using the elevator would make sure we were doing well/getting to the right floor etc. Staff were just exceptional.
Pool and hot tub.
Stayed in October 2023
Reviewed: 14 October 2023
Janvier
United StatesThe prices in Oceans 999 for dinner and breakfast were outrageous. The service at breakfast was horrible, and the server tried to charge us for a full breakfast when we only had a pastry and coffee.
City view was just fine, the room was quite large and comfortable. The bell service, transferring our bags to our cruise ship, was outstanding!
Stayed in September 2023
Reviewed: 9 October 2023
Maurizio
SwitzerlandPrice of breakfast
Location
Stayed in October 2023
Reviewed: 7 October 2023
Jason
United KingdomAmazing location!
Stayed in October 2023
Reviewed: 7 October 2023
Suzanne
CanadaThe construction noise at breakfast due to the renovations to the patio.
Breakfast was okay, we didn’t have time for the buffet so just ordered from the menu.
Stayed in September 2023
Reviewed: 5 October 2023
Ann
AustraliaNothing
Great location. Clean. Friendly staff.
Stayed in September 2023
Reviewed: 5 October 2023
Yvonne
AustraliaThe view and location were both exceptional, could not have asked for more. I requested a room with two beds which was supplied without a problem, would certainly recommend this hotel.
Stayed in September 2023
Reviewed: 4 October 2023
Ronnie
United StatesNo regular coffee in the room
Stayed in September 2023
Reviewed: 4 October 2023
Jean
AustraliaOnly one restaurant was open, and staff tended to ignore you.
Location was excellent. Room was well appointed. Check out was midday. Direct access to an external food court.
Stayed in September 2023
Reviewed: 3 October 2023
Isabel
Portugalthe bathroom needs a renovation, the bathroom window curtains were really dirty, I asked at the reception if they could ask housekeeper to clean it but they never did.
the room and the bed were quiet comfortable and the view was amazing
Stayed in September 2023
Reviewed: 3 October 2023
John
United KingdomA minor thing but the availability of sockets by the bed was limited (I had to unplug the clock to put on the standard lamp) and there was only one charging point there so not great for two people.
Fantastic harbour view room overlooking the cruise ship and watching the seaplanes and other activities as well as the wonderful backdrop. Very convenient for things if we had stayed longer and for the Canada line to the airport on our way home.
Stayed in September 2023
Reviewed: 3 October 2023
Janice
United StatesThe view from our room was lovely and convenient to the cruise ship.
Stayed in September 2023
Reviewed: 1 October 2023
Andrew
New ZealandNil
Location
Stayed in September 2023
Reviewed: 1 October 2023
Sean
United KingdomUnnecessary issues with parking (we were ticketed despite the hotel being fully informed of the car and registration). Parking cost is exorbitant (50 CAD a day).
Amazing views and a very good room overall.
Stayed in September 2023
Reviewed: 29 September 2023
Michael
United StatesPrice a bit high
Great location
Stayed in September 2023
Reviewed: 28 September 2023
Mary
United StatesThe location was great and our deluxe room had a beautiful view of the harbor and Stanley Park.
Stayed in September 2023
Reviewed: 28 September 2023
Sue
AustraliaFor what they charge for one night the rooms could do with an update they are very dated.
In a great spot amazing view
Stayed in August 2023
Reviewed: 26 September 2023
Gerry
IrelandCheck in 16.00 hrs. Is a little late , especially when you are staying over after a cruise.
Location excellent. Room size , facilities 5* View inspirational. Staff excellent especially Dennis in the Bistro.
Stayed in September 2023
Mittersill, Austria
Pristina, Kosovo
Trouville-sur-Mer, France
Dubingiai, Lithuania
Agios Ioannis Peristeron, Greece
Ortisei, Italy
Płock, Poland
Punta del Este, Uruguay
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content