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  5. Reviews of Pan Pacific Toronto

Reviews of Pan Pacific Toronto 4 stars

900 York Mills Road, North York, M3B 3H2 Toronto, Canada

#64 of 113 hotels in Toronto

Guests' Choice

Review score

Based on 2881 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Enjoyed stay and will return if in the area
    • Leisure trip
    • Family with young children
    • Deluxe Room 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking was expensive at $18.00, but it is Toronto

    Had breakfast across the street at Cora’s Location was good

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    This was a lovely place to stay in a difficult time for us.
    • Leisure trip
    • Couple
    • Deluxe Room 2 Queen Beds
    • Stayed 5 nights

    Parking is a little confusing. Paying someone oersonally and not on your room charge is strange, but he was very nice. 2 large and 2 small towels but no washcloths in room. Room service did not respond to refresh sign 2 days. Toilet paper holder falling off wall. We reported it so hopefully will be fixed. The "lost and found " system is, like the parking, strange. Seems that someone kept my lost item until someone else told us they had it. Hmmm........

    Room very clean. Breakfast excellent and restaurant staff lovely. Front desk extremely helpful. Small fridge in room great. Comfortable bed and good shower. Grounds surrounding hotel exceptional and the ability to walk or sit outside in greenery was unusual.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Room king bed
    • Stayed 3 nights
    • Submitted via mobile

    I contacted the hotel ahead of time twice that I will check in early and that I had 2 small dogs with me. When I got there I couldn't check it until 3.. telling me I should have contacted the property ahead of time which I did already ... staff doesn't really answer the phone either.

    The room was amazing, and the area for my dogs was great.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Premier Room king bed
    • Stayed 1 night

    size of the room, bed

    Breakfast, clean, decor

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Couple
    • Deluxe Room 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Long elevator waits!

    Quick to accommodate accessibility issues I had. Quick at the door to help assist. Friendly front staff

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room 2 Queen Beds
    • Stayed 5 nights

    clean and neat room and beds

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    This is always my favourite hotel in Toronto.
    • Leisure trip
    • Couple
    • Premier Room king bed
    • Stayed 1 night

    Automatic door was defective....a minor inconvenience.

    No issues start to finish. all areas very well kept.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room 2 Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    noise level of fridge and air condition (i think at least for the fridge a better vented location might reduce it a bit...)

    Staff really good and professional rooms and overall hotel looked nice room was large and well equipped a lot of good food options around the hotel incl. a large (asian) supermarket While a bit away connection into the city was not too bad (but plan ~45min with public transport)

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Premier Room king bed
    • Stayed 2 nights

    lobby and dinner area are same level and very close. very bad smell in the lobby whold day.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    A very comfortable overnight stay. I had an early appointment at St Mike’s the next day so I got a good nights sleep and
    • Couple
    • Premier Room king bed
    • Stayed 1 night
    • Submitted via mobile

    No dislikes

    Bright and clean.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great feeling. Awesome grounds.
    • Business trip
    • Solo traveller
    • Premier Room king bed
    • Stayed 1 night

    There were small maintenance problems, but nothing big. Like the sliding door could use a little grease.

    Great retro vibe. The furniture from the 70's is great to appreciate, admire and think how it's survived 50 years of hotel use. Amazing. Bed was great.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Traveling Sports Mom!
    • Leisure trip
    • Family with young children
    • Deluxe Room 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I was a little worried at first when I pulled up because the front area of the hotel didn't seem well maintained with broken sidewalks, and the front rotating doors were broken. (First impressions). I wasn't sure if I was in a good area and traveling with my son. I always check reviews before booking, so I was staying optimistic. The inside lobby area was beautiful, but the rooms were outdated some. My bathroom had a hole in on where they hung the holder, but the toilpaper still didn't stay on it where they put the new holder. It seemed off for the price. No continental breakfast! I wish I knew this ahead of booking. I should have researched better. I am traveling with my athlete son, and he gets hungry. The hotel store closes early at night as well. We got back late after his lacrosse games. There are restaurants across the street.

    The restaurant was wonderful. The lobby was beautiful and the wooded view in the back was very nice. Their breakfast waa delicious, and their dinner selections looked great. The staff were friendly. My room was large, and the beds were comfortable.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Good value
    • Leisure trip
    • Family with young children
    • Deluxe Room 2 Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Male staff were not good as female staff

    Good place to stay. Not too far to everywhere I wanted to go. If I could get a higher floor room would be perfect . I stayed 6 nights . Will definitely book it next time .

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    I give a B plus
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 4 nights
    • Submitted via mobile

    No microwave fridge not working properly , room need to have better room due to room not being really clean. Under the bed and in between the sofa had food in it

    Beautiful room

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The building is old.

    The room is big and the bed is very comfy.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Room king bed
    • Stayed 1 night
    • Submitted via mobile

    The temperature control wasn't working- too stuffy; we were able to open the sliding glass door to balcony for air (but somewhat noisy facing parking lot).

    Pet friendly policy is fantastic Amazing new Beautyrest mattresses- very comfortable Location near lots of restaurants Green space

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    I would love to stay again in the summer the grounds look like they are beautiful
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 1 night

    make it easier to get ahold at the front desk over night, I tried all the phone #'s I could find online and I couldn't get through to anyone. The customers staying in the adjoining room either went out or fell asleep with their TV on very loud and it kept us up all night.

    We just stayed one night. The location was great for my needs. We had an amazing meal at the Restaurant, our server was so nice.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room King Bed
    • Stayed 1 night
    • Submitted via mobile

    The deposit of 200 to 300 dollars deposit for 1 night. Very steep

    Very professional and helpful

    Stayed in February 2024

  • Reviewed: 23 March 2024

    9.0
    Great time, comfortable, and pleasant!
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 1 night

    I don't know - all was good

    Great place, comfortable room, spacious, good front desk service.

    Stayed in January 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room 2 Queen Beds
    • Stayed 2 nights

    The pillows are a bit big and the coffee sachets not too good

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Room king bed
    • Stayed 1 night
    • Submitted via mobile

    The Indian girl at the checkout was exceptionally impolite and unhelpful, and it seemed like she was venting her frustration onto the customer.

    "Great hotel! clean rooms, and convenient location. Highly recommend!"

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    That’s pretty kind hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Room King Bed
    • Stayed 1 night
    • Submitted via mobile

    I with I knew how does open running water on hotel’s room bath :) I tried open it by many ways, and then I handed up.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Personnel and comfort

    No person told me for the breakfast ????

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Comfortable and excellent client service
    • Business trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Older

    Comfortable

    Stayed in March 2024

Showing 1 – 25

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