250, avenue du Phare Est, G4W 3N4 Matane, Canada
#9 of 10 hotels in Matane
Guests' ChoiceBased on 30 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 7 August 2023
Jesse
CanadaThe patio door latch wasn't working properly so the door didn't lock. Also the pool is a distance away in a different building, therefore not ideal.
How close we were to the water
Stayed in July 2023
Reviewed: 13 July 2023
Shawn
CanadaThe toilet has a very low flush , which makes it hard for feces to go down
Stayed in July 2023
Reviewed: 17 May 2023
Michaud
CanadaHave to get out of the pavillon to go to the spa
The view
Stayed in May 2023
Reviewed: 19 January 2023
Robert
CanadaRoom service was non existant (even after requesting it), maybee this was because it was winter and the room service is from the main building but it is still unacceptable
Room was comfortable and quiet, very nice view of the water felt like you were aboard a cruise ship (withpout the motion) when looking out the window at high tide.
Stayed in January 2023
Reviewed: 26 August 2022
Luc
Canadaeverything
Stayed in August 2022
Reviewed: 12 August 2022
Roxane
CanadaThe front desk staff was awful. Not happy to assist at all and not friendly. Talking together instead of paying attention to client. Rushing check-in to get to speak together again.
Stayed in July 2022
Reviewed: 26 July 2022
Therese
Canadaroom needs renovation
the location
Stayed in July 2022
Reviewed: 1 July 2021
Ronald
Canadavery minor things like the toilet lever did not reset automaticaly i have to reset it manually and there was no batteries in the air conditionning unit
Stayed in June 2021
Reviewed: 12 June 2023
Christos
Canadadidn’t expect to be staying apart from hotel. the pavilion is kind of like a motel cut off from main building. good if it’s summer and you want to be on the water.
easy access from road. the pavillon was on the water.
Stayed in May 2023
Reviewed: 13 February 2023
Brett
CanadaWe ended up in a room 100m away from the main hotel. It was a snowstorm outside, and our room was freezing cold upon arrival. Didn’t get to enjoy anything at the main hotel.
I didn’t have to sleep in the work van
Stayed in February 2023
Reviewed: 7 September 2022
Mike
Canadarestaurant closes at 9
view and proximity
Stayed in September 2022
Reviewed: 19 August 2022
Grondin
CanadaThe building was well worn and in need of updates. The lock on the door did not work. They sent a maintenance man to relocate the locking plate. Temporary fix. Stairs were very narrow and steep. Plywood on deck loose and in need of paint. The building we stayed in was not as advertised.
The room was facing the water.
Stayed in August 2022
Reviewed: 4 August 2022
Watkins
Canada2nd floor… no elevators. small room
Location & view
Stayed in August 2022
Reviewed: 28 July 2022
Yuliaty
CanadaBed has bed bugs, our bodies are itchy with pink spots everywhere. Beds are smelly and not comfortable.
Location
Stayed in July 2022
Reviewed: 1 July 2022
Jennifer
CanadaRestaurant was quite pricey (but worth it)! No changing room in the pool area; although the hotel rooms are connected, it's a couple of minutes to walk in wet bathing suit to the pavillion. There is a large bathroom in the pool area though. Sand timer in the sauna was blocked and didn't work.
The sea view from the room was amazing, watching the sunrise was magnificent. The restaurant was excellent. The pool is small but nice. The hot tub has a view over the seafront too, as does the sauna. Outdoor pool wasn't open yet when I was there but looked nice. Hotel is walking distance from the centre of Matane.
Stayed in June 2022
Reviewed: 10 August 2021
Tom
United StatesRATES A BIT LOWER, AND TOO MANY BIKERS AROUND PROPERTY
NEEDED TO KEEP REMINDING STAFF THAT THE ICE MACHINE WAS EMPTY..
Stayed in July 2021
Reviewed: 25 July 2021
Leilaeb
CanadaThe room was not clean. When we got in, the room smelt like fish or smoke. The bathroom was filthy! The toilet and bathtub were not cleaned. Rust and stains everywhere. The door to the balcony could not be opened. Definitely not worth the price. Very disappointing.
The sunset view.
Stayed in July 2021
Reviewed: 27 November 2023
Denon
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 10 September 2023
Catherine
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 August 2023
Roxanne
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 August 2023
Justine
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 July 2023
Fillion
CanadaThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 August 2022
Colin
CanadaThere are no comments available for this review
Stayed in August 2022
Reviewed: 18 August 2022
Delphine
United StatesThere are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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