Reviews of Peaks Hotel and Suites 3 stars
218 Lynx Street P.O, BOX 2200, T1L 1K5 Banff, Canada
#8 of 49 hotels in Banff
Guests' ChoiceReview score
Based on 891 hotel reviews
9.0Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.7
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Facilities
9.1
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Staff
9.4
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Value for money
8.4
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Free WiFi
9.4
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Reviewed: 31 August 2023
Marta
United States1 review10“Best most enjoyable stay ever”- • Leisure trip
- • Couple
- • Standard Room, 2 Queen beds, Preferred View with Balcony
- • Stayed 3 nights
- • Submitted via mobile
No room in the shower for personal items, the sliding bathroom door easily slams on your hand (slides too easily!)
Absolutely beautifully decorated, very comfortable, very helpful and knowledgeable staff.
Stayed in August 2023
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Reviewed: 30 August 2023
Jaclyn
United States1 review10“Fantastic!”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 2 nights
- • Submitted via mobile
No complaints whatsoever.
Beautiful property, great location, clean, comfortable. All staff members were friendly and accommodating. Highly recommend!
Stayed in August 2023
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Reviewed: 27 August 2023
Stephanie
United Kingdom19 reviews1 helpful vote10“New, clean, comfortable, clean, big rooms in central Banff”- • Leisure trip
- • Couple
- • Standard Room, 2 Queen beds, Limited View
- • Stayed 3 nights
Great location in Banff, a little of the main busy area but very central. Was walking distance to Banff Springs hotel where we were attending a wedding. Big, comfortable and clean room. Easy paid parking under the hotel. Was quite pricey, but then everywhere is expensive in Banff in August!!
Stayed in August 2023
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Reviewed: 27 August 2023
Joan
United States3 reviews9.0Superb- • Leisure trip
- • Couple
- • Junior Studio, 1 King bed, Limited View with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Our balcony was over the alley
Room had everything we needed. Awesome location.
Stayed in August 2023
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Reviewed: 26 August 2023
Tawfic
Canada1 review9.0“Great location, clean and modern”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 1 night
- • Submitted via mobile
Nothing in particular but ground floor room meant we couldn’t open curtains for privacy
Cleanliness and location
Stayed in August 2023
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Reviewed: 25 August 2023
Sara
Canada9 reviews1 helpful vote9.0“Great stay in Banff!”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen beds, Preferred View with Balcony
- • Stayed 3 nights
- • Submitted via mobile
N/a
The location is PERFECT! steps away from everything. The hotel was clean! The front staff were AMAZING and went above and beyond to help with booking shuttles and offering suggestions. We enjoyed the pool and steam room across the street too!
Stayed in August 2023
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Reviewed: 21 August 2023
Laura
Hong Kong6 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 1 night
Perfect location for accessing Banff today, with super helpful staff. Lots of shops and restaurants within a close walk of the hotel. Can easily join the cycling routes and get to the hikes. Definitely recommend!
Stayed in August 2023
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Reviewed: 20 August 2023
Garrett
Canada5 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 1 night
- • Submitted via mobile
The price but it's banff. We had booked the fox Inn with a way better room for cheaper. But due to weather we canceled in advance and stayed here for one night.
The room was great.
Stayed in August 2023
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Reviewed: 15 August 2023
Robert
Canada5 reviews1 helpful vote8.0“Great location, staff and amenities”- • Leisure trip
- • Couple
- • Standard Room, 2 Queen beds, Preferred View with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Not enough natural light in the room. Small issue.
The front desk staff were very quick to respond to questions and requests. Amenities in the room are new and very comfortable. This property is recommended.
Stayed in August 2023
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Reviewed: 14 August 2023
Sara
Canada9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room, 1 King bed, Limited View
- • Stayed 2 nights
- • Submitted via mobile
It was a little noisy at midnight, i think that was train horn.
The most important for me was ev charging for electric car and there were a lot of charging in parking lot. The location was good and room was very clean.
Stayed in August 2023
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Reviewed: 7 August 2023
Kytti
United States8 reviews10“Wonderful”- • Leisure trip
- • Couple
- • Junior Studio, 1 King bed, Limited View with Balcony
- • Stayed 4 nights
- • Submitted via mobile
I didn’t like our view from the balcony after paying for an upgrade
Very convenient … clean and modern.
Stayed in August 2023
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Reviewed: 5 August 2023
Bee
Singapore38 reviews6 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Junior Studio, 1 King bed, Limited View with Balcony
- • Stayed 3 nights
this is a new and very centrally located property. many shops and restaurants were within walking distance. that said, Banff is an expensive place for tourists and this is reflected in the hotel price. one tip is to book earlier to get a more friendly price! staff were helpful when asked for recommendations.
Stayed in July 2023
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Reviewed: 4 August 2023
James
United Kingdom15 reviews10“Fantastic slice of modern luxuary in the heart of Banff.”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 1 night
- • Submitted via mobile
Beautiful modern yet cozy rooms with extremely comfortable beds. The service and attention to detail here was impressive. Very welcoming staff. I would highly recommend. Steam room and pool were a bonus.
Stayed in July 2023
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Reviewed: 2 August 2023
Turki
Canada51 reviews15 helpful votes10“Amazing , highly recommended”- • Leisure trip
- • Family with young children
- • Loft Suite
- • Stayed 3 nights
- • Submitted via mobile
The price
Great experience , very helpful amenities in the rooms Amazing location and helpful staff
Stayed in July 2023
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Reviewed: 2 August 2023
Preston
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Loft Suite
- • Stayed 4 nights
There wasn't anything that we didn't like. Very happy with our stay.
Hotel ambiance and modern feel were wonderful. Location is outstanding and within walking distance of most of the Banff stores we wanted to visit. Parking was also very convenient. We plan on staying at Peaks on our next trip.
Stayed in July 2023
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Reviewed: 30 July 2023
Sirirat
Thailand3 reviews1 helpful vote8.0“Perfect stay (clean and quiet) and great location.”- • Leisure trip
- • Family with young children
- • Loft Suite with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Sofa bed is uncomfortable and underneath the sofa bed was not clean. Lots of dusts when we prepared the bed. With the premium room price, it'd be nice if breakfast is included, in.addition to the (already have) coffee and hot chocolate at the guest lounge.
Overall, the hotel and room are clean (except one spot) Location is great, can easily access to shops, restaurants, nice spots like Bow river. Hotel provides parking spaces and washing machine (with complimentary detergent and dryer sheet 😊 (but if the price for parking can be lower for hotel guests and/or complimentary if stay more than x nights will be perfect)
Stayed in July 2023
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Reviewed: 29 July 2023
Margot
Netherlands36 reviews19 helpful votes8.0“Good hotel in the centre of Banff”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen beds, Preferred View with Balcony
- • Stayed 3 nights
- • Submitted via mobile
- we could use the gym, pool and jacuzzi of the sister hotel opposite the road. Those facilities were outdated and the bubbles in the jacuzzi did not work. The gym room was tiny and equally in need of a refurbishment - The mountain view from the room was a bit disappointing. The view is mostly the road with a large hotel (and often tour buses with a running motor in front of it). Only a bit of mountain behind the buildings.
The location of this hotel is great - right in the centre of Banff. Good parking facilities. The staff at reception is friendly and helpful. The room was comfortable.
Stayed in June 2023
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Reviewed: 23 July 2023
Sarah
United States6 reviews10“Amazing”- • Leisure trip
- • Family with young children
- • Junior Studio, 2 Queens beds, Preferred View with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Beautiful building. Great location to shops and restaurants. Extremely friendly and helpful staff. Would absolutely stay here again.
Stayed in July 2023
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Reviewed: 22 July 2023
Nateon91
United Kingdom6 reviews10“Honeymoon trip - Beautiful spot in a great location to town, loved it here and highly recommend!”- • Leisure trip
- • Couple
- • Junior Studio, 1 King bed, Limited View with Balcony
- • Stayed 4 nights
Only downside was no restaurant on site, however they had a deal with the hotel opposite to use their amenities and the room had a kitchen space if you wanted your own food so not really problematic
Obviously looked after, possibly recently renovated. Staff very helpful and friendly; we had to move rooms due to an issue with a clogged drain and they took care of us, can't fault them and we'd definitely stay again
Stayed in July 2023
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Reviewed: 20 July 2023
Howard
United States1 review8.0Very good- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 3 nights
- • Submitted via mobile
Need an on site restaurant. At the price point a buffet breakfast should have been included
Stayed in July 2023
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Reviewed: 20 July 2023
Jane
United Kingdom4 reviews10“Great stay at a lovely new hotel in Banff”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
New, comfy bed, cool room due to the air conditioning, access to the leisure facilities at the park lodge hotel opposite, friendly welcome at reception, convenient and secure parking
Stayed in July 2023
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Reviewed: 19 July 2023
Sabrina
Singapore6 reviews8.0“Great location”- • Leisure trip
- • Family with young children
- • Standard Room, 1 King bed, Limited View
- • Stayed 4 nights
- • Submitted via mobile
It is expensive for the price
Location
Stayed in July 2023
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Reviewed: 18 July 2023
Maria
United Kingdom12 reviews10“Good stay clean well located nice Hotel, will come again.”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen beds, Limited View
- • Stayed 3 nights
- • Submitted via mobile
No restaurant on the premise, we were on the ground floor with no view. Toiletries No complementary water.
Was clean , nice decor, functional. Conveniently located, friendly staff, quiet.
Stayed in July 2023
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Reviewed: 16 July 2023
Johnson
Canada3 reviews9.0“The staff and the quality accommodations helped make our stay one to remember for all the right reasons.”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 4 nights
- • Submitted via mobile
N/A
Friendly and helpful staff. Clean and fresh rooms. Went above and beyond on several occasions during our stay. Looking forward to coming back.
Stayed in July 2023
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Reviewed: 13 July 2023
Andrew
United Kingdom4 reviews8.0“Good place to stay but very expensive for its quality”- • Leisure trip
- • Couple
- • Standard Room, 1 King bed, Limited View
- • Stayed 2 nights
- • Submitted via mobile
Paying $18 a night for parking after paying $1500 for two nights stay is a mickey take
Close by downtown Banff
Stayed in July 2023
