It could have been cleaner, and the showers were filthy.

The view is worth it!

Stayed in September 2023

There is a June 2021 review that mentions the same but the door to get into the penthouse has a lock issue. A bit concerning that it wasn't addressed then or maybe the issue has come back. You have to really make sure it's locked. Twice we returned to find the door was ajar. I would leave and lock it and shake/push on the door and it would unlatch. I never trusted it was locked even when it seemed like it was. The building is secure with a swipe to get in and security guard at the desk but this needs to be fixed properly. Webcam inside penthouse when you enter the penthouse. Only at the entrance. Don't know if functional or a decoy.Found it odd since the security guard has a monitor with multiple cameras for the floors. Don't see the purpose. Should be part of description of booking. Perhaps I missed it. If you are worried about theft fix your lock. What's the webcam going to do...Security is already recording the hallways etc... The furniture is not very comfortable. Ok to sit for a short period but very underwhelming seating for the top floor of a penthouse. They can do way better. I didn't contact the host to get this rectified but I'm confident it would have been but we were there for 3 nights and we had no toilet paper after 2. Only one extra roll was in each of the bathrooms and we had less than a half a roll (if that) when we arrived. Not sure if it's a mistake by the cleaners or they ration it. We had 7 people staying. Also no Kleenex to be found. I know I'm being picky about the paper products but this shouldn't be a "can you spare a square" situation in a penthouse in the financial district. There is a locked cabinet that probably had extra toilet paper but I would have had to wait for a response to get the code to open or someone to come and unlock it. Instead of waiting, we bought a couple rolls ourselves.

Location is excellent and the view is amazing. Instructions provided to access the penthouse were clear and easy to follow. It is a 20 to 30 minute walk to many sights and hot spots. Subway near by an lots of uber drivers within a few minutes if needed. Grocery store and pharmacy within 5 to 7 min walk if needed. Lots of restaurants and also a great dessert shot and restaurant right next to the building. Called the D-Spot. 7 of us stayed at the penthouse. It was spacious enough but was a bit smaller than expected but website pictures are hard to judge. We had enough room for what we needed and for our group. The penthouse was adequately clean. There could be a bit more deep cleaning done. By no means dirty just an extra effort missing. You'll see if you stop and look as you use the kitchen and bathroom. Furniture did the job - see other comment Washer and dryer on site - nice to do laundry before we left. Bathrooms had shampoo, body wash and conditioner which was convenient. Bedrooms were small but good enough for us. We made them work. Quiet building overall. No issues with elevators. When/if we come back to Toronto we will try and book this again.

Stayed in June 2023

walked in on the person supposed to be cleaning the flat on his phone. he then asked us to come back later. check in was 3pm it was 3.20pm when we turned up. the flare was not clean. the en-suite had crunchy bath mats! the wardrobes in the master bedroom were full of bedding and there was no where to hang anything in either wardrobe.

exceptional views comfortable beds good layout.

Stayed in May 2023

It was slightly smaller than I expected.

The view was truly breathtaking, parking extremely spacious and convenient, and location unbeatable. Wonderful to have coffee, tea , and basic spices, soap, sponge on hand already.

Stayed in May 2023

The place needs to be cleaned better. The sofa bed was stained and none of us wanted to use it. Kitchen needs deep cleaning. (A can opener would have been a nice addition.)

spectacular view! Unfortunately it rained quite a bit, but everybody loved the penthouse view when it got cleared up. Very close to other hotels where families were staying.

Stayed in May 2023

The lamps scattered throughout the penthouse was non functional. Sofa and love seat needs renewed. Very uncomfortable no cushion left. Pillows need renewed. Some blinds did not work. I believe in time these upgrade will occur but to me these were minor. I would still rebook this place.

Truly loved the view. Had a fairly great weather. Was able to be amazed by the vastness of the view. Loved that it was the highest. Great location, great restaurants nearby, Looks like great improvements are coming, lots of construction going on.

Stayed in March 2023

the loud noises in the master bedroom. all night sounded like someone was working in another unit. also not used to city noise. The property was tidy but not clean. there was cleaning product and hair left in tub and bathrooms, dust you can see on the walls in bedrooms and there were sheets I pulled back to get into bed and realized they looked as though they were not changed there was someone else’s body hair in them. also there is no place to hang jackets just dressers and desks in the main entrance. needs some hooks to hang. I have also never stayed at a property with a visible camera. made me wonder if there were more cameras on the property and felt as though we were being watched…

the view was incredible our kids were so amazed they have never been so high up before.

Stayed in March 2023

No wifi code was left for us to use

Get location not far from the event we were attending.

Stayed in November 2022

nothing

beautiful view big room

Stayed in November 2022

the elevator was a bit noisy

great view and location

Stayed in September 2022

kitchen appliances and kettle could have been newer. the toilet door was unable to lock. also, one of the rooms is kinda partitioned from the hall, it had only a sliding door which can't be locked. should have been informed earlier.

View was amazing! location was very convenient. has a carpark!

Stayed in June 2022

When I arrived at the door to the condo unit, they indicated that it would be unlocked. It was not and I had to wait outside of the unit for 1.5 hours until someone was able to come and let me in. Once inside, I saw that the building maintenance team had been inside to inspect a water leak in the unit. They arrived at the unit a few minutes after I was let in to let us know that loud fans would be blowing all night and that we could not use one of the washrooms. I reached out to the owner and he promised a refund. However, after we had communicated for key drop off, he blocked my number and I have yet to receive a refund. Overall, it was a very unpleasant experience and completely unacceptable.

The view.

Stayed in April 2024

- AIR CONDITIONING (AIRCO) DIDN’T WORK:We arrived to a place that was at 32 degrees Celsius (see attached pictures), which was unbearable. The listing clearly states there is air conditioning available. When we messaged the owner, he acknowledged that there was actually no working AIRCO at the moment. - FITNESS CENTER UNAVAILABLE: The property advertises a gym, When we asked the owner about it, he said it was only available for long-term tenants. - BAD SMELL: As soon as we opened the door, there was a strong smell of fried Chinese food, which was honestly disgusting. If you don’t like the smell of fish oil, you’ll have a really bad time in this place. - FILTHY: The cleanliness standards of the owner seem to be very different from Western standards. The place was full of dust. We could see hairs in the bathrooms, and there was a colony of dead insects on the floors and windows. - MASTER BEDROOM NOISES: There were very loud noises in the master bedroom, as if someone was jumping on the floor above, or hitting a wall with a hammer. Every single noise from above could be heard. - LACK OF STORAGE SPACE: The apartment has dated and poorly maintained drawer units in the entrance hall and eating area, as well as two closets in the main room. However, all of these were full of the owner's stuff, leaving no space for us to store our clothes. - DATED AND POORLY MAINTAINED: If you are expecting a place like the one shown in the pictures, this is not it. The rooms had lighting systems for 3 bulbs, but only one was working, and it was a super bright neon type. The furniture looked like it had been used for ages and was in very bad shape. REUSED SLIPPERS: The website states they provide slippers. One would assume they are new and packaged like in any decent hotel or spa. However, we were surprised to find a rack full of slippers previously used by other short-term tenants. If you don’t mind using shoes that someone else has worn, then go for it.

The views are stunning (if you are lucky with clear skies)… that’s about it.

Stayed in May 2024

Tidiness - the apartment was extremely dirty, probably not clean in weeks and they charge 120 dollars for cleaning service. There are tones of dust in every single room, bedding with lots of stains, moulded toilets and showers. Faculties - pictures are not reflecting the true state of this place. The apartment is very tired, dirty furniture, walls, most of blinds are broken or missing and this place gets extremely hot in sunny days. Wardrobes - there are many wardrobes is this apartment but only one can be used. Most of them are used as storage for random stuff including washing of the bedding. Parking - this place is advertised with a free parking space. This isn’t true. The parking fob to enter/exit parking didn’t. We have been told at the reception that the parking is not available for guests. The description of this facility is misleading. Poor Communication - we reported all issues we have faced and nothing has been rectified.

Location and space

Stayed in April 2024

We had an absolute FIASCO regarding toilet paper during our entire 4 night stay (group of 7). 2 rolls were left for us for 4 nights. - enough to get by for about half a day. We soon ran out and had to reach out to the host. I let Yan know we also didn’t have any paper towel + weren’t supplied with dish rags for the kitchen. As things dwindled we were down to one roll, sharing it between both bathrooms. People would often get stuck on a toilet with nothing to use to wipe, having to scream out to someone to bring the roll over (very humiliating) & we were salvaging every bit. We had to resort to Napkins from the dollarstore, hiding them full of fecal matter in the garbage. Eventually, an Uber eats delivery dropped off a miniature sized pack of toilet paper. We managed with this small amount until we ran out again, and I had to message Yan a 2nd time requesting toilet paper a day or so later. He again sent a tiny pack and we ran into the exact same problem Sunday where we were conserving toilet paper & down to one roll again. Also never received any paper towel. Our group woke up to no running water one morning - very alarming as we had a concert to attend and all of us needed to shower. We checked in with Yan & found out this was scheduled maintenance we weren’t made aware of; he sent me a maintenance notice from the building that proved being notified 5 days prior. This meant nobody could brush their teeth, shower, wash their hands, or flush the toilets. I’m sure you can imagine how embarrassing and disgusting it would be to pee and defecate in the same toilet bowl one after the other, without being able to flush. Cleaner let themselves into into our apartment 1 hour before checkout and would not leave; I was by myself and extremely uncomfortable. Apartment lacked so many things and was dirty.

View is really the only perk. It is what hooked us, unfortunately. Don't fall for it..

Stayed in March 2024

The place was not clean at all and some curtings was missing in the leaving room we were unable to watch tv in the day

Was near all

Stayed in March 2024

The location is perfect, and the views are amazing.

Stayed in October 2023

the property was absolutely stunning, perfect location views were phenomenal. host was lovely and great to contact! would 100% stay again!! 10/10

Stayed in September 2023

nothing

clean and elegant

Stayed in July 2022

Nothing. Everything was amazing we were all so impressed. I would highly recommend staying here.

The apartment was stunning, especially the view. The pictures posted don't do it justice!

Stayed in October 2021

The only issue we had was the main door lock. The door wouldn't lock properly, like the turn would lock but with some force we could still open the door despite it being locked.

The place was gorgeous and the view was even better. We had a nice bathroom and large beds to sleep on. The place was neatly organized and clean when we got there. There was also a good set of plates, pots, etc.

Stayed in June 2021

A lot of noise at night. Wont be able to sleep. Nothing included example not handsoap, shampoo and accessories of washroom. Furniture pretty old Washrooms door not able to lock

Just the view

Stayed in January 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in December 2022