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  5. Reviews of Best Western Inn at Penticton

Reviews of Best Western Inn at Penticton 3 stars

3180 Skaha Lake Road, V2A 6G4 Penticton, Canada

Review score

Based on 387 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - 2nd Floor / No Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    The courtyard and pool was fun for the kids. Hot tub was hot! Rooms were clean. Breakfast was excellent.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - 2nd Floor / No Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was wonderful

    Stayed in February 2024

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds were extremely soft and old.

    Clean, friendly staff, good hot breakfast

    Stayed in January 2024

  • Reviewed: 23 November 2023

    9.0
    We were very pleased with our stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - 2nd Floor / No Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    Breakfast was excellent

    Stayed in October 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    n/a

    as expected all good all fine

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    All good

    Good location

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    execllent staff and good location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    It would have been much better for us if the breakfast had been on the ground floor and would have liked to have the TV fixed

    I like being able to park right outside the room But that does mean going outside and around the building for breakfast . excellent breakfast but located on the second floor making it impossible for my husband get there as he can not do stairs. we requested a ground floor room but when we arrived were told they only had second floor available but they did some shuffuling and found us a room on the ground floor Very nice rooms and good beds tv and coffee maker both not working in our room but taken care of in a timely fashion except never got the TV volume to work

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The only thing that was definitely a turn off is that we didn't get house keeping not even once during our stay. And we were there for 4 days. So that was disappointing.

    I loved the breakfast, lots of variety and super yummy. I liked how you could park so near your room as well. Staff was very friendly and helpful. The outside is well maintained.

    Stayed in September 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Couldn't find the vending machine. Otherwise wonderful stay!

    I really enjoyed how stocked and ready the room was with a full kitchen. Breakfast was great!!

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    Very good and would return
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 4 nights

    We were hoping for a different two bedroom suite and had to go with a different one

    Great food, pools, lounging facilities, BBQs, cleanliness

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Staff was exceptional, grounds were beautiful
    • Group
    • Queen Suite with Two Bedrooms
    • Stayed 3 nights
    • Submitted via mobile

    Great outdoor area, pool, tables, grass, bbq

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Good value for the money.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The accommodations are in need of some remodelling, and the balconies appear as though they are going to collapse.

    Debbie in the breakfast room was very welcoming and energetic; and the breakfast was very good. The pool areas were clean, and it is nice to have the indoor or outdoor option.

    Stayed in August 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - 2nd Floor / No Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    The room design was a bit odd and curtains never fully closed allowing corridors light to enter room all night.... TV didn't work properly at all! Even called maintenance but of no use. Reception called twice starting 8.20pm that people below us complained of jumping... we had two toddlers and couldn't really control their running around within the room. The window didn't even open to the parking and was covered by the other side of corridor wall which meant we couldn't open curtains during day even as people could see inside. Other than that, outside decor and setup was AMAZING, breakfast was really good, location was good too!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    The Place and breakfast was great
    • Leisure trip
    • Group
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    To pay before hand. Usually we pay when we leave…

    Very good

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Great place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This is our second time staying here and we love this place mostly because of the beautiful courtyard and the fantastic breakfast

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Good clean room.. Staff was excellent close to everything we needed...exactly what we hoped for.
    • Leisure trip
    • Couple
    • Studio with Two Double Beds
    • Stayed 2 nights

    nothing....

    everything went well... we had a problem with a light in the bathroom. We advised the front desk and the repair was completed in less than an hour. we were very pleased. breakfast was nice but we did not use the pool but looked great The room was clean and well equipped with everything you would need. thanks

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Fabulous, we would highly recommend this accomodation
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff were very friendly. The room was spacious and clean. The facilities were great and breakfast was fresh and scrumptious

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Great holiday with granddaughters 4 and 5.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 5 nights

    ee above

    pool and breakfast great. Bed chesterfield, soft, lumpy and very uncomfortable.Would go again but get a 2 bedroom so no one has to sleep on that Chesterfield again.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    A very comfortable stay and welcoming environment.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No outlets near the bed or bedside tables.

    Breakfast was over the top on taste, variety of options. Friendly and helpful staff all around. Welcoming atmosphere and overall friendly environment.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Not enough tables outside. Main level suites took over the tables as their own private tables.

    Indoor/outdoor pools

    Stayed in August 2023

  • Reviewed: 18 July 2023

    9.0
    Happy and comfortable stay at best western inn at Penticton
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If the room provide USB that would be great. The staff here are friendly and helpful. We reached the hotel early, the staff told us to take a rest at their greenly courtyard facing their pool. Very happy stayed there 1 night.

    Double beds big room with Kitchen. Very comfortable bed

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The beds were sagging and not comfortable

    Breakfast was great. We loved how quiet everything was. The courtyard was also really nice.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    Great little oasis in Penticton
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit tired and old but the great location and staff more than made up for it.

    The pools were awesome and the breakfast was a full breakfast not just typical continental stuff. Really enjoyed our time here.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lighting and power outlets were lacking

    Breakfast was great. A little Different each day and tasty

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    On Sunday afternoon/evening, the hot tub seemed to stop working (wasn't hot and jets stopped working) and it wasn't very clean (hair, debris). Same on Monday morning.

    Outdoor space, suite was bigger than expected

    Stayed in July 2023

Showing 1 – 25

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