150 George Street, K9J 3G5 Peterborough, Canada
#10 of 13 hotels in Peterborough
Guests' ChoiceBased on 718 hotel reviews
7.3Cleanliness
8.0
Comfort
8.2
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
7.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Tammy
CanadaRenovations took up parking spots and cars got broken into at night in the hotel lot
Staff was super friendly and pool was great, clean room
Stayed in April 2024
Reviewed: 30 April 2024
Cheryl
CanadaIt’s beautiful with a nice pool and restaurant ..
Stayed in April 2024
Reviewed: 13 April 2024
Katherine
CanadaThis was the bad side of our downtown location as our van was broken into during the night. The hotel might want to warn guests about this. Check in was fine though I had the sense they were understaffed.
Lovely location on the Otonabee River close to the footbridge. Although our room faced the busy George St corridor the soundproofing was excellent. Bed comfortable. The room was typical Holiday Inn but still well appointed with sufficient outlets and convenient sink counter in bathroom. Extremely clean - housekeeping should be commended. They were accommodating with early check in.
Stayed in April 2024
Reviewed: 4 April 2024
Kirk
CanadaNo heads up about the breakfast. $60 for three for what would have been toast and coffee. Buffet only no other option. Wall between the next-door washroom must’ve been very thin. Could hear everything.
Location
Stayed in March 2024
Reviewed: 30 March 2024
Sheila
CanadaGreat location. River view rooms are definitely the best
Stayed in March 2024
Reviewed: 17 March 2024
Melissa
CanadaThe kids loved the pool
Stayed in March 2024
Reviewed: 16 March 2024
Cory
CanadaThis was our 2nd year doing this, 1st year the room beside restaurant was set up with table and chairs for kids and parents to hang out and play. This year was just tables. Wasn't until we asked staff for assistance that it was accommodated.
The March break program was great for the kids. Kids eat free.
Stayed in March 2024
Reviewed: 22 February 2024
Cayleigh
CanadaWe were told after we paid about the pool not working, So wasn’t happy considering that’s why we chose that hotel. And we also were told there was free breakfast to find out it was $20 per person.
The room was clean
Stayed in February 2024
Reviewed: 19 February 2024
Kerry
CanadaFriendly staff Good location
Stayed in February 2024
Reviewed: 18 January 2024
Nadia
CanadaHeater made too much noise.
Stayed in December 2023
Reviewed: 8 January 2024
Laird
CanadaFar too much money for river view
Stayed in December 2023
Reviewed: 4 January 2024
Crystal
CanadaPaying for parking
The location was great, staff was friendly, bed was comfortable. The indoor/outdoor pool was awesome.
Stayed in January 2024
Reviewed: 27 December 2023
Robert
CanadaHaving to pay extra for parking.
Queries to front desk; service requests at breakfast
Stayed in December 2023
Reviewed: 4 December 2023
Angela
CanadaPeople staying were very loud. Kids hockey team families. Letting doors slam lots. Loud in halls. Disrespectful loud and took over pool area. Had a good 20 kids age 12-13 in hot tub . Garbage around. No staff watching. Parents didn’t care.
Close to where we needed
Stayed in December 2023
Reviewed: 27 November 2023
Tracy
CanadaIt isn’t the best neighborhood & our patio door was very hard to open
The staff
Stayed in November 2023
Reviewed: 17 November 2023
Lord
CanadaPulling 200 dollars extra off my credit card even though they have my card for security. Charging 10 bucks per day plus taxes for parking. Very loud neighbors both nights with no response at all. No extra blankets or pillows.
Room was clean, comfortable. Electronic keys worked.
Stayed in November 2023
Reviewed: 13 November 2023
Siemens
CanadaI still havent received my room deposit back and I stayed there November 1 it's now Nov 13
Location and staff were very accommodating
Stayed in November 2023
Reviewed: 30 October 2023
Debra
CanadaA lot of hockey families who let their children run in the halls until the early morning hours so it was quite noisy, unfortunately. The cleaning staff brought in fresh towels but did not vacuum and left bits of chips/dirt on our floor.
Good location close to downtown but easy access to rest of city also. There have been some renovations.
Stayed in October 2023
Reviewed: 28 October 2023
Juha-pekka
FinlandDuring the night there was some loud noses that did not help the sleeping…
Good location for me. Restaurant was good, really nice staff!
Stayed in October 2023
Reviewed: 23 October 2023
Kim
CanadaThe hockey teams, I love hockey and kids. However, the noise and playing in the halls day and night were ridiculous. Some of the parents and children need to have more respect for other guests. The hotel needs to remind them that there are other guests in the hotel.
Location, rooms
Stayed in October 2023
Reviewed: 17 October 2023
Naomi
CanadaThe hotel didn’t have any blankets for the crib. We requested an extra blanket and they had none. We had to use towels as blankets for our infant. The waitress at breakfast was rude and argued with us about whether we really needed a baby chair (we did), seemed reluctant to give me gluten-free toast, and then overcharged us trying to convince me that the price for breakfast quoted in my reservation didn’t apply. We had the cost refunded at reception.
The beds were comfortable. The hotel provided a crib for our infant.
Stayed in October 2023
Reviewed: 17 October 2023
Kevin
CanadaRoom was adequate, has a few minor issues, not perfect by any means. The shower left a lot to be desired. Not alot of value for the money especially if you really only need the bed. No breakfast included, although restaurant on-site and some right across the street.
Location was good. Beds were comfortable and pillows were great. Has an awesome pool but we didn't have time to use and great water views if you book that side of hotel. Wish I had brought my fishing gear!
Stayed in October 2023
Reviewed: 8 October 2023
Yvonne
CanadaAir conditioner in room was very loud
Location was great
Stayed in October 2023
Reviewed: 20 September 2023
Fiona
United KingdomThe floor in my room was very dirty. The bathroom was very small and shabby. There were many marks on the walls of the room. There were no towels in my room until I had to ask for them, and even then the staff didn't seem apologetic about it. Breakfast was poor quality food and poor service.
It is a good location if you need to be in the Peterborough area. Lots of nice places can be reached from here in the lakes area. Pleasant setting by the river. The attached restaurant had nice food and service.
Stayed in July 2023
Fort Lauderdale, USA
Singapore, Singapore
Amsterdam, Netherlands
São Lourenço, Brazil
Lutsheni, South Africa
Kampala, Uganda
Tirana, Albania
Lecce, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content