The delay in communicating check-in instructions. The lack of mentioning check-out time on the instructions, which made us leave under pressure. For the time spent in the unit, the cleaning fees are too high.

The location.

Stayed in May 2024

No remote of tv so i can miror from my phone

The space and cleanliness

Stayed in May 2024

We have stayed in this property 2 years ago. It is becoming quite worn. Stains in the sofa etc

We love the location. The property is clean, and spacious. The host easily accessible.

Stayed in February 2024

The mattress had a big rift in the middle. Uncomfortable.

Very bright. Comfortable. GREAT location! Good amenities.

Stayed in February 2024

TV didn’t work, no. Ed side light in the bedrooms

Location, spacious, clean, good communication from the owner

Stayed in December 2023

Call Zhang

Suitable for a family

Stayed in December 2023

-Lack of pillow for the sofa bed -Unclean bed sheet -WE FOUND 1 SPIDER & 3 BED BUGS

-The bed is very comfortable.

Stayed in June 2024

The staff was very very poor. Not a single hint of empathy was shown.

Stayed in June 2024

When you first enter the unit( #303 )it looks clean and smells pleasant .However, when you take a closer look at it it is unkempt, dirty and damaged . The front window in the living room is shattered, the frames are flimsy and the sills are dirty , the stove was dirty and needed to be cleaned . The couch is filthy and heavily stained so much so that I never sat on it once over the 4 days I was there .There are safety issues- the smoke detector has a plastic glove covering it and the fire escape balcony that leads to the staircase is covered in debris including a board with nails sticking out of it and the screen and second window are not operable so there is no way to access it. I texted the management and they asked for pictures which I sent them and then they never replied. After I left the unit they sent me a message only because they wanted to know to know my check out time …”I am so sorry for the inconvenience and the delay in addressing the issues you encountered during your stay”. Please see PHOTOS below.

The location was great -lots of local coffee shops and restaurants nearby. The unit overall had been updated and it was spacious , had air conditioning and a washer and dryer.

Stayed in May 2024

For this price, the walls had hole, one windows was broken and the walls were a bit dirty

The furnitures were really beautiful and new. The marble countertop was also pretty and the king sized bed were nice

Stayed in May 2024

Short answer: Staff responses were appalling, denied issues, and then ignored messages to resolve after stay. Facilities WERE NOT as described, paid over the odds for accommodation that was not what was booked, our group was uncomfortable and short-changed. Felt like a scam. Long answer: I booked and paid for a place for 5 people. The place I booked said 2 king-size beds and a sofa bed in the living room. We paid a lot as it was a busy weekend in town, but we knew that going in. When we got there, there were 2 beds, and a sofa that *did not* pull out into a bed. I contacted the agent and they said we were not allowed to have 5 people in this unit as it was only for a maximum of 4 people. I explained my booking, and the response was that they could bring some extra bedding THE FOLLOWING DAY, so we had an uncomfortable first night. I reminded them of the bedding the following day, and they eventually delivered one blanket and one sheet. No pillow or second sheet, pretty unhygienic, basic. (Separately, the oven still had the remnants of food cooking in it, which I took a photo of - not a drama as we didn't use the stove, but just added to the annoyance that they clearly didn't clean properly either) I contacted them after we left and explained that clearly the listing was in error and I considered some symbolic compensation was in order. I was told that the apartment was for 4 only, and I must have booked in error. That it was my fault!! I can clearly show that I booked for 5, and the booking should have included a sofa bed. Otherwise, I would not have paid for the place. My group included my 76yo mother, who needed a bed. I showed them screencaps of my booking and that it was not my fault. They only agreed to change the listing (which they still haven't, over a month later). I again asked for some money back, and then all responses dried up. I messaged again and again, and was ignored. This unit is one of many that this company manages.

Location

Stayed in April 2024

Bedroom is comfortable and cozy and apartment was cery clean, flawless

Stayed in May 2024

Everything was perfect👍🏻

Stayed in March 2024

Space and location.

Great location. Host very helpful.

Stayed in March 2024

1. The king-size beds have two mattresses that separate from time to time, generating a space between them, and that was unpleasant. 2. There weren't sheets available for the sofa bed, and we couldn't use it. We reported the sheets issue the night of our arrival, and the property manager team never responded to our situation. (No sheets were delivered) 3. We didn't like that the place included a parking space (it could be spot an assigned spot) that was occupied by local residents or neighbors. So, be patient as we did. If you travel with family with little kids, the recommendation is to drop them in front of the building and them park the vehicle in the back. The spots are not the best for SUVs or MiniVans if you are not a good parking in small spots. Keep that in mind. 4. Since the property is in a nice neighborhood with a lot of local restaurants, bakeries, and bodegas; we were expecting more than 1 recommendation from the property manager. 5. TV was not working properly during our visit. The screen is not great quality. We were expecting this amenity since we made a plan of using it during our visit.

1. Great location. A lot of local stores near. Go to the bakery "Boulangerie Cheskie" or the deli that are on the right side of the building. Btw, it is a quiet area. 2. A lot of natural lights, even during raining days, that we were there. (That was something that my family loved) 3. A bus stops almost in front of the builsing door. Beads are comfortable (but not good for couples). 4. Spacious bathroom with a nice shower. 5. The kitchen is fine (do not expect all utensils). 5. The property manager gave us a discount in a local place (we couldn't use it). 6. Fast internet service available. 7. Mattresses are comfortable. 8. It was clean, at least at first sight.

Stayed in March 2024

Nice spot, well equipped

Stayed in January 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023