6929 West Coast Road, V9Z 0V1 Sooke, Canada
#5 of 17 hotels in Sooke
Guests' ChoiceBased on 610 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 26 April 2024
Patricia
United KingdomBar shut at 10pm and closed Sunday Monday. No specials- menu didn’t change.
Rooms spacious and well appointed. Relaxing feel and decor. Reasonably priced restaurant. Good quality.
Stayed in April 2024
Reviewed: 20 April 2024
Victoria
CanadaOur Room was dull & dark..Decor out dated. Bea
Great cafe for coffee, croissants and delicious cakes/tarts. Friendly staff. Conor in Sports bar very attentive and informative. Beautiful gardens.
Stayed in April 2024
Reviewed: 25 March 2024
Kuok
CanadaA little bit more thought on house keeping could improve out stay.
The initial room assigned was not good. A better room was arranged upon request.
Stayed in March 2024
Reviewed: 26 February 2024
Sally
CanadaBathroom floor should have been cleaner and better stocked. Also a more convenient set up for hand towels. Hotel cafe could have had a better selection. Pool had a very strong chlorine smell.
Great location.
Stayed in February 2024
Reviewed: 22 February 2024
Dennis
CanadaParking was limited.
Stayed in February 2024
Reviewed: 19 February 2024
Hayley
CanadaNeeds a mini bar as restaurant and lounge closes at 9pm.
The room was amazing, the hotel is spotless
Stayed in February 2024
Reviewed: 13 February 2024
Loraine
CanadaThe facilities in the hotel
Stayed in February 2024
Reviewed: 26 January 2024
Nicolas
FranceWorks in hotel at that time
Comfortable room and bathroom, quiet room as requested.
Stayed in January 2024
Reviewed: 28 December 2023
Kc
CanadaThere was quite a lot of stomping above us early in the morning.. Also, I booked an oceanfront room with a balcony, which we got, but I noticed that ours was deep in the farthest corner and the rooms closer to the ocean with the best views were not occupied. I wondered why we were not given the best ocean view room since it was obviously available.
The bed was comfortable, everything was very clean, I appreciated the small refrigerator and the bath products. Also, it was nice to be able to regulate the room temperature and the fan. I enjoyed going down to the lobby to buy a coffee at 7 AM.
Stayed in December 2023
Reviewed: 6 November 2023
Laura
CanadaVery loud, don't stay on 2nd floor, my husband went to the car in the parkade around 3:00am. The card was not working, the front door was blocked and the buzzer provided nobody came. My husband slept in the car and due to having the car on the battery died and we then had to pay for a tow truck to boost my battery. Not impressed.
Lovely high ceilings, beautiful view, nice setting, comfortable pool and hot tub area.
Stayed in November 2023
Reviewed: 22 October 2023
Beatrix
SwitzerlandPool not for swimming. (I’m a thriatlet.)
The place with view.
Stayed in October 2023
Reviewed: 10 October 2023
Yolande
CanadaThe bed for sure. It was so hard and as an older person it was painful. I would have liked to be able to make tea in my room but there was only coffee supplies.
Once we upgraded to an Ocean view and upgraded to a balcony, it was very nice. The service at the restaurant was very good but food just OK. There were a lot of facilities but we didn't use any of them. The settings are beautiful in a beautiful area.
Stayed in October 2023
Reviewed: 6 October 2023
Linda
CanadaPartial ocean view Beds were overly soft and bouncy, perhaps need upgrading? No robes in room and no delivery of robes to room. Coffee cups in rooms were paper cups and other cups were plastic. Carpets in room were badly stained.
Hot tub View from the property Good restaurant Clean
Stayed in October 2023
Reviewed: 5 October 2023
Debbie
CanadaThe guest rooms are disappointing. Nothing at all special, bland, standard furnishings...stark actually. Expected much more "luxury" for that price especially in the location. We've stayed in far less expensive hotels that felt far more luxurious!
The hotel is beautiful, the setting, the lobby, the restaurant - gorgeous!
Stayed in October 2023
Reviewed: 18 September 2023
Mark
United KingdomNo bedside table, so I had to put my phone, glasses and drink on the floor next to the bed. Never stayed in a hotel where there wasn’t a bedside table either Sid of the bed before. The hotel bar only (The Vault) had 12 people in it and no more seats available, so we were told that we’d have to sit outside in the gale force winds if we wanted a drink. Such a tiny bar for a huge hotel.. So we left unhappy and went out to another bar in the town.
Probably the best bathroom of any hotel I’ve stayed in and great views from the room too.
Stayed in September 2023
Reviewed: 16 September 2023
Neil
CanadaThe restaurant at this hotel is excellent. The Salmon and Cheese Cake were excellent.There are only one or two other restaurants within driving distance.
Comfortable bed, nice decor and waterfront. Gas fire pits with comfy chairs. Pool and large hot tub. Good restaurant.
Stayed in September 2023
Reviewed: 14 September 2023
Richard
United StatesView
Stayed in September 2023
Reviewed: 6 September 2023
Stephen
CanadaLack of activities
Was very clean and right on the water
Stayed in August 2023
Reviewed: 2 September 2023
John
NetherlandsSome of the personal were just a bit over the top ‘friendly’. Seems the normal way of being professional but for us Europeans we prefer a bit more relaxed authenticity than the over the top ‘here I am for you’.
The venue is lovely.
Stayed in August 2023
Reviewed: 31 August 2023
Danita
United KingdomThere was a wedding party and the guests got a bit rowdy around 2am and were above our room. The staff did give us a little discount for the inconvenience the next day upon checkout which was a great gesture. But that is it.
The hotel has a stunning location. Big free carpark, Reception staff, The lovely Beatrice was a joy. The restaurant on site is a must. Fantastic manager and amazing waitress who were top. Food amazing seafood. Really good all round hotel that has everything to offer. The indoor pool was a nice bonus for the family to enjoy. Cannot really fault the hotel at all
Stayed in August 2023
Reviewed: 21 August 2023
Raeto
SwitzerlandGret location. Nice view.
Stayed in August 2023
Reviewed: 20 August 2023
Vanessa
United StatesPool was indoor with two doors/ rooms to go through and close to space where they hold conferences and weddings.
Restaurant has good food, it was peaceful. Room decent size
Stayed in July 2023
Reviewed: 20 August 2023
Geert
United Arab EmiratesVery nice and cosy hotel.
Stayed in August 2023
Reviewed: 11 August 2023
Sue
CanadaPoor Parking facilities for staying guests had to park on the main road late at night and walk back to the hotel not enough parking stall for paying guests when events are happening at the hotel!!
The location was beautiful
Stayed in August 2023
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