17 North Cumberland Street, P7A 4K8 Thunder Bay, Canada
#20 of 24 hotels in Thunder Bay
Guests' ChoiceBased on 423 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.8
Facilities
6.2
Staff
7.8
Value for money
6.2
Free WiFi
7.6
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End of dialog contentReviewed: 3 May 2024
Bryan
CanadaClose to the Casino and downtown
Stayed in April 2024
Reviewed: 19 October 2023
Kyle
United StatesLots of shady people loitering outside the facility. Wash t sure if my car was safe outside.
Stayed in October 2023
Reviewed: 8 October 2023
Ann
United StatesRoom smelled like old cooking
There was no breakfast…neighborhood run down, vacant buildings, boarded up buildings
Stayed in October 2023
Reviewed: 25 September 2023
Sheri
United StatesOur original room smelled smoky so we were quickly moved to a comparable room; however, we did not have a sofa sleeper in the second room. We were provided a roll away bed that broke and were quickly provided another one. The staff was so helpful in helping remedy all this. We could have used a few more towels for the 3 of us staying in the room that was obviously only outfitted for 2. There was no air conditioning so we opened the windows for air and there was a lot of street noise.
Close to lakefront. The front desk and other staff were exceptional and helpful in addressing the snafus we experienced there. Close onsite parking!
Stayed in September 2023
Reviewed: 18 September 2023
Susan
CanadaI booked the room through booking.com and paid more than I would have if I had just called the hotel and booked it through them. When I realized my mistake I found out I was unable to cancel the reservation and was stuck paying the more expensive rate for to nights!
Location is excellent if you are attending an event at the marina. A lot of very good cafes and restaurants nearby. Secure parking lot with security guard. Staff are very friendly and accommodating.
Stayed in September 2023
Reviewed: 23 August 2023
John
CanadaThere was no safety bars in shower, tub was slippery, not senior friendly. Room was not as described in pictures. Very few places to put your clothes or suitcases. I ended putting clothes on floor. The alarm kept on going off even though no-one set it.
good location, parking, Breakfast was excellent, as was the service. The room was quiet with a great view. Wifi was good. Front desk staff was good.
Stayed in August 2023
Reviewed: 22 August 2023
Shirley
CanadaBreakfast was good. Location was fine.
Stayed in July 2023
Reviewed: 22 August 2023
Keith
CanadaBetter housekeepers and maintenance. Visible stains on walls, curtains dirty. Repaint ceilings, walls and wash or replace curtains. Two things that would vastly improve the room. Replace flooring--the bathroom had new flooring which seemed very odd when you look at the rest of the room.
The view of the waterfront
Stayed in August 2023
Reviewed: 15 August 2023
Carol
United StatesOld but has lost its charm
Excellent location
Stayed in August 2023
Reviewed: 8 August 2023
Misao
CanadaNot so clean neighborhood
Big room and nice swimming pool
Stayed in August 2023
Reviewed: 5 August 2023
Linda
CanadaOne small elevator for both staff and guests. Staff elevator broken for over a year according to staff. Noisy air cooling system.
Spacious. Good fridge and coffee machine. Close parking and free.
Stayed in July 2023
Reviewed: 30 July 2023
Paris-blank
United StatesIt smelled like stale cigarettes and had some obvious wear, which is probably from it being old.
I liked the location and the historical nature of it. There is a good brewery across the street and it’s centrally located. We stayed in the jacuzzi suite and the jacuzzi was nice.
Stayed in July 2023
Reviewed: 30 July 2023
Sylvia
CanadaOld
View
Stayed in July 2023
Reviewed: 20 July 2023
Chris
Canadahad few issues with booking process, booked for 3 adult and 2 children so a room for 5 people and was given a standard room with 2 beds so had to get a cott, after getting the beds ready to sleep we found what looked like dry blood and some gooy/sticky substance on the comforter/blanket, bathtub had paint peeling and rust. Beds were way too firm. Other than that great stay.
The hotel was in very beautiful location by the waterfront
Stayed in July 2023
Reviewed: 18 July 2023
Ron
CanadaEverything was fine except the chairs needed replaced or recovered.
The breakfast was good. The staff were excellent. The location was nice. The chairs needed recovered.
Stayed in July 2023
Reviewed: 14 July 2023
Shila
CanadaThe room smelled funky and furniture looked old. For almost 270 CAD we paid for one night, we expected a better looking room.
I loved the walk next to the water. We had an amazing time with our dogs next to the water. I really liked the staff.
Stayed in July 2023
Reviewed: 4 July 2023
Mu
CanadaDoor
Location is perfect
Stayed in July 2023
Reviewed: 6 June 2023
Donald
CanadaNo air conditioner....just open breeze but was ok
Room was clean
Stayed in June 2023
Reviewed: 1 June 2023
Karine
CanadaNo AC.
The pool was great for the kids, and the room was big, near different activities for kids etc. Overall great
Stayed in May 2023
Reviewed: 18 May 2023
Ferenc
Canadano batteries on tv remote, no signal at exit from elevador on floor 5th to know which way to go, the loveseat on the side close to the window almost sunk to the floor when I sat down (that loveseat should be replaced )..
the clean of the room, confort of the bed
Stayed in May 2023
Reviewed: 12 May 2023
John
Canadabath tub drain didn’t work for a 300$ plus hotel room couldn’t even drain the tub. also the other guests were obnoxiously drunk and making a lot of noise.
the character and historic value
Stayed in May 2023
Reviewed: 11 April 2023
Barbara
CanadaCouldn't use my debit card upon arrive to pay for my room , nor can't use cash
Was quiet floor
Stayed in April 2023
Reviewed: 30 December 2022
Sergii
United Statesbeggars at the entrance, in the parking lot. The cold water faucet could not be turned off. But, in general, for 200cad, it's not bad
Location, friendly desk service.
Stayed in December 2022
Reviewed: 20 December 2022
Gillies
CanadaThe price
The jacuzzi room
Stayed in December 2022
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