6 Picton Street, L0S 1J0 Niagara on the Lake, Canada
#8 of 14 hotels in Niagara on the Lake
Guests' ChoiceBased on 1138 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.3
Value for money
7.6
Free WiFi
8.7
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End of dialog contentReviewed: 22 May 2024
Bruce
United StatesLocation was excellent. Only issue we had was service at breakfast was very slow.
Stayed in May 2024
Reviewed: 22 May 2024
Michelle
CanadaN/a
Amazing historical property…staff was friendly, inviting, and we really enjoyed our room, the lounge, obles and the pool area.
Stayed in May 2024
Reviewed: 21 May 2024
Ingrid
United StatesLocation, atmosphere
Stayed in May 2024
Reviewed: 20 May 2024
Kim
United StatesNothing! Absolutely perfect !
Great place to stay! Service Was excellent! From front desk staff to the Valet it was a great place to stay! The hotel is an older Victorian Era hotel, it is beautiful!
Stayed in May 2024
Reviewed: 19 May 2024
Aaron
United StatesWhile Jill, our check in staff was a high 10 for helpfulness and friendliness the other downstairs staff and check out staff were not! The young girl checking us out barely looked up from her computer and not even a good morning! Also, the pizza and drink in lounge were terrible!! We could not even eat it and worst Margarita ever! Also, entertainment was advertised on weekends but while we were there there was none! Food and drinks were much better at the Irish Pub!
Loved the hotel itself! Beautiful and cleanliness was exceptional! 2nd floor maid & cleaning staff were so helpful and friendly! Also our waiter in the Churchill lounge was very friendly! A customer quality that ranks high with us Southern US folks!
Stayed in May 2024
Reviewed: 19 May 2024
Linda
Canadaeverything
Stayed in May 2024
Reviewed: 17 May 2024
Timothy
United Stateslocation
Stayed in May 2024
Reviewed: 17 May 2024
Michael
AustraliaThe location was central to the historic area. The hotel interior and artwork were a delight.
Stayed in May 2024
Reviewed: 16 May 2024
Christopher
FranceWe had the air conditioning machine right above our room. Even though the room was lovely. Shame .
The most beautiful and historic hotel of the lovely old town
Stayed in May 2024
Reviewed: 15 May 2024
Horacio
CanadaHistorical building pretty well maintained
Stayed in May 2024
Reviewed: 15 May 2024
Michael
CanadaA very faint smell in the elevator.
Comfortable atmosphere.
Stayed in May 2024
Reviewed: 14 May 2024
Valerie
CanadaNothing
Stayed in May 2024
Reviewed: 13 May 2024
Eleanor
CanadaEveryone was friendly, patient and kind.
Stayed in May 2024
Reviewed: 12 May 2024
Carrie
CanadaNothing
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Grant
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 May 2024
Andrew
CanadaCozy, relaxing and friendly staff
Stayed in May 2024
Reviewed: 7 May 2024
Annastasia
CanadaThat we forgot our bathingsuits - the pool area looked gorgeous!
We did not use many of the amenities but the hotel and room was gorgeous! We really enjoyed the beds - the bedding and topper were very comfortable. The staff were all very lovely and ensured my Boyfriend's birthday was memorable (a card and nice chocolates were waiting for us in our room). The hotel was very clean and the decor was beautiful. The price was well worth it for a little weekend getaway.
Stayed in May 2024
Reviewed: 6 May 2024
Steven
United StatesLuxury right in the heart of NOTL. Attentive and friendly staff. Now if only they could have cleared out the clouds for the eclipse…
Stayed in April 2024
Reviewed: 5 May 2024
Beverly
CanadaVery uncomfortable pillows.
Great staff, beautiful historic building in excellent location. The room was lovely, and the bed was very comfortable, but the pillows were terrible (not what you expect from top end Vintage hotel).
Stayed in May 2024
Reviewed: 22 April 2024
Bartlett
United StatesThe mattress was not comfortable, it had large indentations on both sides. The door knobs were very squeaky, which is just a basic maintenance oversight.
The location and building were perfect, the staff were lovely, the room was beautifully decorated.
Stayed in April 2024
Reviewed: 22 April 2024
Iglesias
CanadaPricey and restaurant extremely pricey
People beyond friendly
Stayed in April 2024
Reviewed: 18 April 2024
Cynthia
CanadaNo usb ports for charging phones. They charge an extra 19.95 resort fee. For the price of the room this feels like a cash grab. Especially since the rooms are not up to date for technology.
The room was lovely if not overpriced.
Stayed in April 2024
Reviewed: 13 April 2024
Rose
United StatesThe shower and tub is a little outdated.
The property is right on the strip for Niagara on the lake for walking. Gorgeous vintage hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Patty
United StatesWifi
Great location and very nice staff
Stayed in April 2024
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