The pool area wasn’t stocked with towels and we had to request them twice. The pre-pool shower also didn’t have soap to wash with previous to get in or out of the pool. There was lots of hair and “debris” on the pool deck.

Loved that it was direct off the 401, which made it easy to get to. The beds were comfortable. The rooms were exceptionally clean as well.

Stayed in May 2024

That the cooling kept kicking out and the temp would rise back and get uncomfortable at night time cause it wouldn’t stay cold

It was absolutely beautiful and there staff were very accommodating, polite and nice

Stayed in May 2024

The pool was closed because of a chlorine issue. Missed the swim.

Breakfast was freshly prepared and had multiple options. Environment was exceptional for hotel breakfast.

Stayed in April 2024

N/A.

Very helpful and friendly staff. Nice, clean rooms. Housekeeping was very accommodating.

Stayed in April 2024

The day we were leaving, we received a late checkout, 11:50 am. We had an abrupt woman, with a red sweater on, bang on our door, we were packing up. The bang was so loud, our daughter across the hall thought we were knocking on her door! She asked why we had a don not knock sign on our door, I had explained that we had requested a late checkout & that we were actually just about to leave. Her reply was ‘no you don’t, you’re not on the list’, I said yes, we have rented 2 rooms, she said no again, that we only have 1 with late checkout, this was at 11:35 am. She wasn’t from the front desk, so I am assuming she was possibly a manager of housekeeping. As we were closing the door, we had told the gentleman that was just finishing with the room across from us, that we were leaving, so he can do ours next.

The front desk staff were amazing!!

Stayed in March 2024

Needs better sound proofing. I could hear people peeing on other floors. As well, the last night was non-stop banging, like from a bed frame hitting the wall, from an upper room which kept us up all night. Which sucked having to do a long distance drive the next morning in winter weather. I’ve never had that experience at a hotel. As well, the toilet after flushing would make a loud noise for 10 minutes while refilling. And as much as the sliding farm style door for the bathroom is nice, it was very loud so going to the washroom at night you would wake everyone in the room up sliding that door.

There was a lot of parking. Hotel was very clean/modern. Even the rooms were very clean and modern. It was great having a full size fridge and stove top to use. New appliances like the microwave warmed things quickly.

Stayed in February 2024

Arrived at 5 to find the room not quite cleaned yet and wasn't told rooms were only restocked every other day. However staff were very accommodating/ helpful with both concerns

Room amenities and location

Stayed in November 2023

Please,please,please switch the dishes and cutlery to “real” ones!!

Breakfast offerings were well displayed. Coffee was decent. The breakfast room is so nice and spacious!

Stayed in October 2023

Very clean, staff was excellent and friendly.

Stayed in October 2023

The limited buffet and the use of disposal kitchenware for breakfast.

Cleanliness,friendly staff and convenient location (close to the highway)

Stayed in October 2023

The minimal breakfast range and the use of disposal kitchenware for the food. Coming from Europe, this was very unusual for me. It didn't gave me the impression that one had to just come to the dining hall to take something quick to eat then go.

The cleanliness, very friendly staff and the convenient location ( close to the highway)

Stayed in October 2023

Room was great and comfortable

Stayed in October 2023

Breakfast that was included in the price was not worth it

Size of the room was nice

Stayed in August 2023

2nd trip and the place is just as good as the previous.

Stayed in June 2023

A bit pricey

Clean room

Stayed in May 2023

clean

Stayed in April 2023

Lack of parking. Need to park on casino parking lotm

Everything very good except parking and location.

Stayed in February 2023

our room was a bit dated

close to the highway

Stayed in March 2023

Found bobby pins in bathroom, made me think the floors weren't cleaned properly

The full kitchenette and comfy beds

Stayed in December 2022

🤷🏽‍♂️

👍🏼👍🏼

Stayed in November 2022

Great hotel that should be ranked a 4, not a 3. Golf course with driving range right across the road.

Stayed in September 2022

the bathtub was not cleaned well/grout/discoloured, the rooms are a little tight and the dishes in the room were not well cleaned. the breakfast is pretty much eggs, and the pastries tasted stale.

Well kept outdoors & inside. breakfast included. There are tons of vending machines and a little cafe/bar. there was a stovetop & dishes within the room. staff was friendly. the gym was open 24/7 & the pool looked clean.

Stayed in May 2022

Noise level from outside, from cars and airplanes.

The breakfast was very good with a large variety to choose from.

Stayed in April 2022

We usually stay in the newer Courtyard rooms. This time in the Towneplace suites. The room had an adjoining room door. We had noisy neighbours & could hear everything through that door. I feel they should soundproof those doors. Next time will stay in the Newer Courtyard side. 😥

Friendly staff. Good location.

Stayed in March 2022