1530 Robinson Court, K7P 0K4 Kingston, Canada
#10 of 29 hotels in Kingston
Guests' ChoiceBased on 475 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.1
Facilities
8.3
Staff
9.0
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Olanrewaju
CanadaNone
Nearness to important places
Stayed in May 2024
Reviewed: 9 May 2024
Brian
CanadaThe location was not the best until I found the walking trail which was awesome
Breakfast was good ,very clean and the staff were great.
Stayed in May 2024
Reviewed: 12 April 2024
Brigitte
CanadaMicrowave in room
The friendly staff
Stayed in March 2024
Reviewed: 9 April 2024
Carlos
CanadaBreakfast area too small
Staff very friendly
Stayed in April 2024
Reviewed: 30 March 2024
Travel
HungaryNo bad news. The hotel met our expectations.
Good location for a one night transit. The room was clean, breakfast was OK. The staff was very responsive, advised places to visit.
Stayed in March 2024
Reviewed: 18 March 2024
Giulia
Canadacoffee maker in room was dirty. everything else seemed fine.
clean, comfortable, good breakfast.
Stayed in March 2024
Reviewed: 7 March 2024
Erin
CanadaThe shower layout doesn’t allow to bring products (shampoo, conditioner etc) into the shower, there is only 1 little ledge for a bar of soap.
Convenient location, first floor room provided easy access to take our pup outside. Staff were friendly.
Stayed in March 2024
Reviewed: 20 February 2024
Labelle
CanadaThe reception staff was a little stiff and seemed irritated.
East access and an attached restaurant made it easy in the morning.
Stayed in December 2023
Reviewed: 18 February 2024
Claudia
CanadaN/A
Very clean, spacious room, bed was super comfortable. Was very quiet, got a very restful sleep. Breakfast was good as well.
Stayed in February 2024
Reviewed: 9 February 2024
Joshua
CanadaBreakfast was hot and good. Rooms were great - and very clean (one of the cleanest hotels I've ever been in). Staff was very friendly.
Stayed in February 2024
Reviewed: 7 February 2024
David
CanadaNoisy minor-hockey players in the lobby/breakfast room all afternoon and evening, and also running and shouting in the hallways. The drawer in one of the bedside stands was broken such that the drawer would not open & close properly. Room 412, stand closest to the bathroom. The TV remote wasn't easy to operate....no instructions.
Breakfast selections were good, Room was clean, King bed was comfortable!
Stayed in February 2024
Reviewed: 5 February 2024
Catherine
CanadaThin walls (guests beside us were up past 3:30 am and we could hear them), eggs and bacon tasted fake
Staff, cleanliness, juice
Stayed in February 2024
Reviewed: 28 January 2024
Eric
CanadaOdd room setup. I think it was for accessibility. Closet was far away, heavy bathroom door with loose fixtures.
Great staff, good breakfast, clean comfy beds.
Stayed in January 2024
Reviewed: 8 January 2024
Dianne
Canadavery clean, friendly and helpful staff, comfortable bed
Stayed in January 2024
Reviewed: 11 December 2023
Andree
CanadaNon decaf coffee x3 pouches🙃
Fantastic check -in clean, quiet, great check in process.
Stayed in December 2023
Reviewed: 9 December 2023
Heather
CanadaRoom a bit too hot and stuffy
Very friendly Dog was welcomed
Stayed in November 2023
Reviewed: 27 November 2023
Loida
CanadaSmelly blankets
I dont like to complain i never do i like service at front dask i dont like the they took 50 dollars from my card and wont be back in my card till late , my pillow were confyAnd soft enough but it look like blanket were not washed for us or pillow 2 smells BO so i have to stay away from 2 specially we were 2 ladies in the room that looks fairly clean installation were nice just the bo innthe blanket were yucky to smell but ill b back again to kinsgston il be back to the hotel but ill make sure clean blankets
Stayed in November 2023
Reviewed: 25 November 2023
Destiny
CanadaFar from downtown Kingston and Queens University.
My wife liked this hotel because of the staff's relationship with their customers and the comfy bed. The breakfast does not have much to choose from and the location is way off from downtown. If you like a quiet and peaceful environment during your stay in Kingston then this is your best choice.
Stayed in November 2023
Reviewed: 18 November 2023
Svetlana
CanadaNothing
Close to highway
Stayed in October 2023
Reviewed: 15 November 2023
Julia
Canadanoise - with hockey players running up and down the halls. Price was high
easy check in
Stayed in November 2023
Reviewed: 13 November 2023
Percy
CanadaNothing
Breakfast surpassed expectations as information indicated a continental breakfast, while a hot breakfast was provided. All staff, with whom I came into contact, were pleasant.
Stayed in November 2023
Reviewed: 1 November 2023
Susan
CanadaThe staff in charge of breakfast was miserable on second morning 2 warnings re 10:00 closing then she put trolley across doorway!! Hockey players didn’t arrive until 9:45 and she wasn’t impressed I even had to clean off our table!
We enjoyed the breakfast except for the dry scramble eggs
Stayed in October 2023
Reviewed: 15 October 2023
Marie
United StatesThe Breakfast noooo good. The eggs and bacon taste like plastic.
Silence
Stayed in October 2023
Reviewed: 15 October 2023
Craig
Canadalocation
Great value for room and breakfast .Location is not great for DT activities
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content