Reviews of Quality Hotel Airport - South 3 stars
7228 Westminster Highway, V6X 1A1 Richmond, Canada
#26 of 27 hotels in Richmond
Guests' ChoiceReview score
Based on 1294 hotel reviews
6.6Score breakdown
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Cleanliness
7.3
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Comfort
7.4
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Location
8.0
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Facilities
6.7
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Staff
8.0
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Value for money
6.6
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Free WiFi
7.6
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Reviewed: 14 May 2024
Brian
Indonesia1 review6.0“Served our needs for a decent place to stay... the staff were a redeeming factor.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 3 nights
We got an email from the hotel indicating that the lobby was under renovation but that it would be completed by the time we arrived... it wasn't and the lobby was in a semi-construction zone.
The location of the property and the helpful, cheery staff were great. They had fun local suggestions for food and gave us clear directions for public transit.
Stayed in May 2024
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Reviewed: 12 May 2024
Paul
Australia8 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Breakfast was included but they never replaced more food when it got low so we ended up only having toast
Waa able to leave our luggage
Stayed in May 2024
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Reviewed: 12 May 2024
Paul
Australia8 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Waa renovating which we got an email a week before we were to arrive
Close to airport and the use of shuttle buses to and from airport
Stayed in May 2024
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Reviewed: 1 May 2024
Kerryn
Australia55 reviews2 helpful votes8.0Very good- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
We were advised well in advance renovations were going to happen, but not what type, on exiting the lift and entering the lobby there is a lot of dust, I advise asthmatics to wear a mask.
great shuttle service, very helpful kind staff
Stayed in April 2024
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Reviewed: 30 April 2024
Isaanandrew
Canada42 reviews5 helpful votes8.0“A good location at an affordable price, if a hotel is required coming or going to/from YVR.”- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Convenient location to YVR. Small self-serv breakfast included, is convenient and adequate to start the day.
Stayed in April 2024
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Reviewed: 28 April 2024
Yuk
Canada1 review8.0“I do hope you can pay more attention to keep it clean.”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
There is stain (about 8 inch x 8 inch) on the carpet outside the bathroom. It has to be clean. The alarm on the left hand side of the bed is a bit dusty. There are marks on the tiles above the bathtub.
The food is up to expectation and it’s fresh.
Stayed in April 2024
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Reviewed: 28 April 2024
Terry
Canada1 review8.0“Aftr a 9hr flight the immediately available room was needed!”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Òngoing renovations somewhat disconcerting, but unavoidable
Airport shuttle, clean well equipped room, comforable beds, OK breakfast
Stayed in April 2024
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Reviewed: 24 April 2024
Ruth
Canada60 reviews1 helpful vote8.0“Easy night in transit”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Under renos, and will be better when all done!
Great for an overnight in transit. Close to shopping and restaurants.
Stayed in April 2024
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Reviewed: 18 April 2024
Irina
Canada3 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The lobby is quite literally under construction
Friendly staff, hotel is fine for a night or two
Stayed in March 2024
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Reviewed: 18 April 2024
Agata
Canada6 reviews1 helpful vote7.0“I would recommend this hotel.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
The hotel was under renovation so of course it did not make a great impression however we understand it needs to be done at some point.
Convenient location for flights from the Vancouver Airport. There is free airport shuttle bus and the simple brakfast was included. Staff was very friendly.
Stayed in March 2024
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Reviewed: 16 April 2024
Mika
Canada1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Staff were helpful
Decent breakfast and good location.
Stayed in April 2024
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Reviewed: 15 April 2024
Terry
Canada1 review7.0“Whats to say........ everything (renovations aside) wasfine!”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Other than than the renovations......nothing to compain about.
Everything was OK but the ongoing renovations was unfortunate. The airport shuttle also good and convenient.
Stayed in April 2024
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Reviewed: 5 April 2024
Charlene
Canada4 reviews8.0“Comfortable”- • Business trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The staff were so friendly and excellent customer service. When I waited for the taxi the front desk fellow waited outside until the driver arrived.
Stayed in April 2024
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Reviewed: 3 April 2024
Arnaldi
Canada2 reviews8.0“We had a Comfortable bed with a great meal and that is all tired travellers need.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bathroom needs a little facelift and since the lobby was under construction it wasn’t pretty but it was acceptable.
The location is great, right in the heart of Richmond. We arrived very late around 11:30pm and hadn’t eaten much all day. When we arrived we didn’t expect much but the person at the front desk told us that the Chinese restaurant around the corner was opened until 1am. We had a very nice meal which was exactly what we needed after a long flight. Having that option was very uplifting and I know most restaurants don’t stay open that long. The bed was very nice and comfortable. A comfortable bed and a meal when you’re hungry, we were happy.
Stayed in March 2024
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Reviewed: 1 April 2024
Trevor
Canada2 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
It would have been nice if we had been warned that the lobby area was under renovation. As we arrived at 1:30 AM. to a torn up lobby It was rather disconcerting.
Stayed in March 2024
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Reviewed: 29 March 2024
Colin
Canada49 reviews1 helpful vote7.0“Good for overnight and very friendly.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Nothing of note
The room was clean and quiet, looking out over a park, very nice. The lobby and breakfast area were undergoing renos. but the breakfast was good as usual.
Stayed in March 2024
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Reviewed: 20 March 2024
Carol
Canada1 review6.0“We were encouraged to see the renovations, and pleased by great value for money. We'll be back.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The bathroom floor was sticky around the toilet; the one chair in the room was very uncomfortable and there should have been two; the paint smell of the lobby renovations, though unavoidable, were quite unpleasant and even reached the hallway on the 4th floor. Happily, we didn't smell those odors in the room.
Good check in and out; free parking was convenient and much appreciated; hotel was quiet, the view of park was an unexpected delight; the included breakfast was very good and much appreciated; we felt the hotel was excellent value for money.
Stayed in March 2024
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Reviewed: 17 March 2024
Alexander
Canada27 reviews7.0“good idea for short stay”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
construction acivity
Basic breakfast. Coffee could be better, much better
Stayed in March 2024
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Reviewed: 11 March 2024
John
United States3 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
The shuttle bus service to/from YVR airport is less frequent than other airport area hotels.
Stayed in February 2024
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Reviewed: 11 March 2024
Vivian
Canada44 reviews2 helpful votes7.0“It was one night for getting to YVR airport to catch a midnight flight,”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The renovation in the lobby, smelly and wet
The airport shuttle was really handy and punctual. Likes the free underground parking!
Stayed in March 2024
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Reviewed: 10 March 2024
Sue
Canada1 review8.0“Overall, just what I needed.”- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Lack of hot water.
I checked out before breakfast.
Stayed in March 2024
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Reviewed: 9 March 2024
Susan
Canada69 reviews6 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Property is under construction which did not impact us. Will look great when done
Comfortable room and bed. Great to have access to airport shuttle. Breakfast varied and plentiful
Stayed in March 2024
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Reviewed: 8 March 2024
Jlamarsh
Canada2 reviews8.0“Its a pleasant stay. Comfortable and Clean.”- • Business trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
NIce.. Clean.. Friendly Staff..
Stayed in March 2024
-
Reviewed: 5 March 2024
Glen
Canada12 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
It is under renovation bit of really was fine anyway. No compaints.
Breakfast was fine.
Stayed in March 2024
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