7175, Boulevard Wilfrid-Hamel Ouest , G2G 1B6 Quebec City, Canada
#74 of 105 hotels in Quebec City
Guests' ChoiceBased on 404 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.1
Facilities
7.7
Staff
8.2
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 1 May 2024
Anh
CanadaThe room, the restaurant and the lobby
Stayed in April 2024
Reviewed: 26 April 2024
Morgane
CanadaThe staff was not nice. They were not rude but the service was not super friendly. I also pay extra for my son even do he slept in a queen bed with us.
The swimingpool was nice and the commun area. The ambiance is great. I definitively will recommand the hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Carol-ann
CanadaWhen we arrived, the room was freezing, which took us forever to get the thermostat to change to get the room warmer. we had a 3 year old. Called the desk to get some to check and showed up about 45 minutes later. By that time, we had managed to get it working. The thermostat was set at 19 when we arrived in February and it was a basement room. So we even had to keep our jackets on
Pool was great for the kids and the music by the pool was good
Stayed in February 2024
Reviewed: 22 April 2024
Natacha
CanadaThe tropical concept was great and adapted for families, the pool/sauna area was fun, the free and accessible parking was convenient, the restaurant within the hotel was very decent with friendly service !
Stayed in April 2024
Reviewed: 15 April 2024
Alexandre
Canadathe shower was akward and small and the ''jet'' was hard and small so it was kind of pinchin
We love the room with inside balcony over the pool . Bed was comfortable and room was well soundproof . the room had all equipement we needed and we even had extra coffee for both of us. we had a show at evening that we could listen from our balcony
Stayed in January 2024
Reviewed: 18 March 2024
Jumpei
United StatesBathroom could be cleaner a little. No elevator available
Clean enough to sleep well. When i needed an invoice after the stay, they were quick and helpful.
Stayed in March 2024
Reviewed: 1 March 2024
Soliven
CanadaNone
Food and the place
Stayed in February 2024
Reviewed: 1 March 2024
Stéphane
CanadaLe bruit
Lit confortable
Stayed in February 2024
Reviewed: 22 February 2024
Wendy
CanadaThe pillows were too thick. It would have been nice to have two pillows, one thick and one thinner. They also need to fix a gap where the bathroom wall joins the ceiling.
There was ample storage space. It was clean and comfortable. I liked them having their soap etc in dispensers rather than plastic bottles.
Stayed in February 2024
Reviewed: 11 February 2024
Stephanie
CanadaA little old, price of at the restaurant
Pool, interior garden, live music
Stayed in December 2023
Reviewed: 4 January 2024
Bejenari
CanadaNo electric car chargers
Stayed in December 2023
Reviewed: 28 December 2023
Arad
CanadaUnstopped live music and repeating songs all the time which became annoying. The restaurant staff were not very polite. None of the staff except the receptionist were able to speak English which is not good for a touristic place.
Nice lively and musical environment. The design of the hotel was great. The room was quite clean and overall good experience.
Stayed in December 2023
Reviewed: 12 December 2023
Henry
United StatesProximity to airport
Stayed in December 2023
Reviewed: 21 November 2023
Tanya
CanadaThe bed was a little hard and very small ,forgot how small a double bed was! And it would have been nice if there was an elevator and a keurig instead of a coffee pot .
I loved the pool and hot tub and the area around it. The gym,cardio and sauna were great to have there as well. You can eat ,drink and play pool . You don't have to leave the hotel to enjoy Quebec.
Stayed in November 2023
Reviewed: 15 November 2023
Donald
United StatesNeed shuttle from airport, most hotels have shuttle?
Great food nice seevice
Stayed in October 2023
Reviewed: 26 October 2023
Rene
CanadaThe signage for the arcade was small and I did not see it. So I was not able to try Tales of the Crypt pinball machine they had onsite. That is the only thing!
The size of the room, bathroom were bigger than I expected. The bed was comfortable and very clean. Loved that the floor was not carpeted, though it was a little cold for the feet!
Stayed in October 2023
Reviewed: 20 October 2023
Coutts
CanadaHard to control the room temperature
Beds were comfy, good location and nice pool
Stayed in October 2023
Reviewed: 17 October 2023
Reginald
CanadaBathroom shower could be better
Ok, the usual
Stayed in October 2023
Reviewed: 12 October 2023
Jocelyn
CanadaThe garden
Stayed in October 2023
Reviewed: 7 October 2023
Tan
SingaporeIt is about less than half hour drive away from old Quebec City. But room price is worth.
Many parking lots, good Italian restaurant in the hotel.
Stayed in October 2023
Reviewed: 6 October 2023
Vamshidhar
CanadaNo elevator, unpleasant staff, restaurant timings,
Lots of Parking and restaurant.
Stayed in October 2023
Reviewed: 28 September 2023
Annette
United StatesOur room was large and comfortable. The restaurant was very nice and the food great.
Stayed in September 2023
Reviewed: 27 September 2023
Greg
CanadaLack of good lighting in the bathroom for makeup. It was too dark for a girl to do a proper makeup job
Stayed in September 2023
Reviewed: 26 September 2023
Pam
CanadaWe were there on a Sunday night and so fortunately missed the live music they have on Friday and Saturday nights. The bathroom in our room was in need of a repair. The queen bed in our room was smaller than expected.
It was quiet. The restaurant was excellent. Very prompt service. The swimming pool was pleasant. The hotel had gone to great lengths to make it an attractive place. Large car park.
Stayed in September 2023
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