2170 Harvey Avenue, V1Y 6G8 Kelowna, Canada
#21 of 30 hotels in Kelowna
Guests' ChoiceBased on 1117 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.5
Value for money
7.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Ed
CanadaGreat central location...great little pub onsite
Stayed in May 2024
Reviewed: 28 May 2024
Maurice
Canadaplace could do with a lick of paint
nice clean room covy bed , super loccation . , good value
Stayed in May 2024
Reviewed: 25 May 2024
Laraine
AustraliaNoisy at night
Staff were lovely, room was spacious
Stayed in April 2024
Reviewed: 24 May 2024
Anil
CanadaNo Bath mat
The hotel is not new in construction and has old furniture. Its descent for stay.
Stayed in May 2024
Reviewed: 24 May 2024
Philip
United KingdomAll good.
Great location very clean and modern. Had a pub next door and a great steak house across the road.
Stayed in May 2024
Reviewed: 21 May 2024
Janise
CanadaThe pool and hot tub area is old and needs renovating. It was cold and windy but neither of the fireplaces were on, so it felt cold and I didn't feel attracted to sit in the lounge areas.
Well located close to restaurants and shopping. The room was clean, comfortable and modern. Also liked that Smitty's was attached to the hotel so you didn't have to go outside for breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Forsythe
CanadaBed & pillows were terrible.
Location
Stayed in May 2024
Reviewed: 16 May 2024
Lisa
CanadaI don’t like the traffic noise, also when your checking in there is a woman who works at a desk in the front lobby, I can’t tell if it’s for smittys or what but you can hear her she was so loud talking in the phone and swearing continuously, while checking in with your daughter standing right there it was so unprofessional.
Location to everything and hospital was great , the staff at the front desk were excellent! So polite! Courteous.
Stayed in May 2024
Reviewed: 13 May 2024
Kristen
CanadaPool area could be updated AC /heat unit was too loud. Needs to be fixed
Location
Stayed in March 2024
Reviewed: 10 May 2024
Karen
CanadaA firrmer pillow would be nice.
Stayed in April 2024
Reviewed: 7 May 2024
Michelle
CanadaThe toilet didn't work and the one of the beds was too soft (hid abed).
I liked the space of the room and the restaurants close by. easy to get to the hospital.
Stayed in May 2024
Reviewed: 6 May 2024
Lizel
CanadaRoom was spotless and the beds were very comfortable.
Stayed in April 2024
Reviewed: 4 May 2024
Kp
Canadano breakfast included
fairly quiet, friendly staff and clean
Stayed in April 2024
Reviewed: 4 May 2024
Xingshuang
CanadaThe air conditioner is noisy
Traffic is very convenient.
Stayed in May 2024
Reviewed: 2 May 2024
Jerry
CanadaCold Hot Tub
Hot Tub was barely warm and not very inviting
Stayed in April 2024
Reviewed: 1 May 2024
Dave
CanadaThe hotel had a pub with great food and service.Also a nice family restaurant right on site
Stayed in April 2024
Reviewed: 29 April 2024
Terry
CanadaLocated in a nice area…close to other great venues & shopping
Stayed in April 2024
Reviewed: 29 April 2024
Amanda
CanadaEverything was wonderful! Great parking, great restaurants attached, both mickie’s pub and smitty’s have great food and service! The staff at the Ramada are wonderful and the room was clean and the beds incredibly comfortable!
Stayed in April 2024
Reviewed: 28 April 2024
Aron
CanadaThey had recently cleaned the carpets and they were still a little wet
Clean, location, good value and pet friendly
Stayed in April 2024
Reviewed: 27 April 2024
Roger
CanadaHaving to wait a week for refund
Stayed in March 2024
Reviewed: 24 April 2024
James
CanadaTheft
Pool
Stayed in April 2024
Reviewed: 20 April 2024
Shaun
CanadaLocation
Stayed in April 2024
Reviewed: 18 April 2024
Michelle
CanadaDid not have black out curtains.
Nice indoor pool. Good location. Quiet. Pub, liquor store restaurant on same property. Late check out.
Stayed in April 2024
Reviewed: 15 April 2024
Gwendolyn
CanadaBed a little uncomfortable and pillows too small
Family staff
Stayed in April 2024
Skala Kallonis, Greece
Beaumaris, UK
Willows, USA
Bentota, Sri Lanka
Vyborg, Russia
Lamai, Thailand
Anfah, Lebanon
Osaka, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content