150 Keish Street, Y1A 5P7 Whitehorse, Canada
#2 of 13 hotels in Whitehorse
Guests' ChoiceBased on 186 hotel reviews
8.2Cleanliness
9.0
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 21 August 2023
Ed
CanadaLocation
Stayed in August 2023
Reviewed: 19 August 2023
Victoria
CanadaNothing!
Everything!
Stayed in August 2023
Reviewed: 19 August 2023
Victoria
CanadaNothing!
Everything!
Stayed in August 2023
Reviewed: 19 August 2023
Victoria
CanadaNothing
Everything! Comfortable, clean, modern, great location, great staff, fabulous food, free parking.
Stayed in August 2023
Reviewed: 5 August 2023
Justin
United StatesAlthough location is downtown and convenient for most travelers this location doesn’t have any microwaves and everything required a pin to access from the main doors to the elevators and rooms.
Security
Stayed in August 2023
Reviewed: 21 July 2023
Carol
CanadaThe rooms were very comfortable and clean. the beds were particularly comfortable with exceptional linens. the restaurant was fantastic with delicious food and friendly service. we stayed there twice in July and were very pleased both times. One of our rooms had a kitchenette which was a bonus.
Stayed in July 2023
Reviewed: 20 July 2023
Erik
United StatesThe staff is simply not trained to perform the tasks. They are very uncomfortable dealing with situations, and the manager is essentially unavailable. This is really unacceptable. They also rarely answer the phone. It is not the staff's fault. They have not been trained.
The facility is quite new and modern.
Stayed in July 2023
Reviewed: 17 July 2023
Linda
United StatesQuiet and so comfortable
Stayed in July 2023
Reviewed: 14 July 2023
Peter
CanadaDecor was too somber. Coffee maker, shower control did not work well. No easily available shampoo.
Location. Staff very friendly.
Stayed in June 2023
Reviewed: 12 July 2023
June
CanadaNo parking offered, away from anything else and not in walking distance. Elevator and room access way too complicated. Decor too harsh and minimalist
Stayed in July 2023
Reviewed: 12 July 2023
Kathleen
CanadaHallway lights are way too bright!
Stayed in June 2023
Reviewed: 11 July 2023
Yvonne
CanadaThe blinds are horrible
the bed and the pillows were great! horrible blinds so I couldn't sleep with all the light coming through
Stayed in July 2023
Reviewed: 7 July 2023
Angela
United StatesModern and beautifully decorated. Great location and friendly staff.
Stayed in June 2023
Reviewed: 20 June 2023
Erica
Canadathe code system to enter different parts of the property takes some getting used to
great location
Stayed in June 2023
Reviewed: 10 May 2023
Kathleen
United Statespillows were all the same and hard. security was excessive in such a small town . did not like having to use a code in order to get into the elevator.  the thermostat did not work, and the bed covering was a duvet, which was entirely too much for the weather bring back sheets. 
new and modern
Stayed in May 2023
Reviewed: 28 March 2023
Desmond
CanadaThe parking lot not much space. Would not allow a late check out. They tryed to charge my card without my consent even before I left my room for check out sad that was.
What I liked is the building was locked an needed a code Togo in to the building an elevator
Stayed in March 2023
Reviewed: 14 February 2023
Per
CanadaLunch and Dinner menu could be a better with regards to the selection. Especially with regards to the Canadian Comfort Mains selection.
Breakfast was very good. Had Yukon Sourdough Waffles for the first time, great. Also enjoyed the Eggs Benedict
Stayed in February 2023
Reviewed: 31 January 2023
Ashley
United Statesgreat location a little off the main area of town; right near the river trail; spacious and convenient
Stayed in January 2023
Reviewed: 13 January 2023
Anna
United StatesThe ambiance was like a take on a modern prison cell. The walls were Paper thin. Woken all night by random thuds and thunks all round. The hallways were neon orange with blaring lights which felt like i was in a dystopian hellscape. The room, while clean, was spare and sparse to an uncomfortable degree. Somebody had a vision for this place but missed the mark with a complete lack or charm, coziness or warmth. SUCH a waste of money.
Stayed in January 2023
Reviewed: 12 December 2022
Kristy
CanadaThe lighting at the mirror is dim and shadowy making it difficult to do makeup, the ladies will notice this for sure.
The rooms are spotless every time, this is the only hotel in Whitehorse I can say that for.
Stayed in December 2022
Reviewed: 10 December 2022
Natalie
United StatesThe property seemed to lack adequate parking and no exercise facilities.
Very friendly and helpful staff. Rooms were modern, clean and quiet.
Stayed in November 2022
Reviewed: 19 October 2022
Sara
United StatesThe issues I had were minor ones. The bathroom sink lacks space to spread your stuff out, which is always annoying. And there was construction going on next door. At first, they tried to put me in a room right next to the construction, but I requested a change, and they were really accommodating and gracious about it. The cafe looks great, although I didn't eat there because there were no gluten free options, but the staff there were so nice.
This hotel is very new and sleek and the staff was extremely helpful and kind. The room was spacious and bed was pretty comfortable. Nice big windows and minimalism decor.
Stayed in August 2022
Reviewed: 12 October 2022
Ian
CanadaI don’t like the parking space- too tight. there is not enough towels for us, no electric kettle, shower is not good- there is very small or tiny water out. not good.
Like the location, the new adaptions of tech for safety, the restaurant. it is quite clean. the kitchen is appropriate for family.
Stayed in October 2022
Reviewed: 28 August 2022
Judith
CanadaI was disappointed with covid restrictions still in place. Could not use guest laundry facility, no housekeeping provided.
There was no breakfast
Stayed in August 2022
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