970 Lakeshore Drive West, V2A 1B7 Penticton, Canada
#14 of 36 hotels in Penticton
Guests' ChoiceBased on 215 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
7.8
Staff
8.8
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
C
Canada1 of the bathroom towels had a massive hole in it but there were extras in the room so not a big deal.
It was very clean, room was a great size and location was perfect! The shower was so clean and the water came in nice and hot! Great for a weekend away! They also had bbqs which I'll keep in mind for next time!
Stayed in May 2024
Reviewed: 23 May 2024
Kelly
CanadaThe rooms could use some pictures on the walls or some kind of decor, it's very plain and feels drab.
Great location, very clean, bed was comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Julie
United StatesExterior of the property could use some updates and maybe a good coat of paint, but that’s only a cosmetic issue. There was food left in my fridge by the previous guest that was overlooked when the room was cleaned and prepared for my stay, but I suppose that’s something that could easily be missed. Information about how to get into the ice freezer was lacking - I only found out about it and obtained the lock code from a kind fellow who was doing some maintenance- I’d just suggest including that info on the information sheet provided in the room.
The room was clean and nicely appointed, and bed was comfortable. It was obvious the room had been updated with newer furnishings and decor. Parking was easy, and location was great - right across the road from Lake Okanagan and close to restaurants and fun activities. Hosts were friendly and helpful, attentive and responsive to questions and concerns.
Stayed in May 2024
Reviewed: 21 May 2024
Iain
Canadabedroom door was too close to bed upon opening and closing
Spotlessly clean; comfortable; good night's sleep; fresh and newly decorated
Stayed in May 2024
Reviewed: 20 May 2024
Sue
CanadaOld built. Paper thin walls
Location
Stayed in May 2024
Reviewed: 20 May 2024
Marna
CanadaOutdoor furniture very rough
Stayed in May 2024
Reviewed: 14 May 2024
Sandy
CanadaCould use more hooks and shelving for organizing personal belongings, especially in bathroom! Coffee pot handle was very unsteady, scared to use!
No breakfast included. Common area and decks are amazing! Bedding and towels plush, room was clean and nicely decorated ! Foot bath out front to wash sand off from beach was a very nice perk!
Stayed in May 2024
Reviewed: 13 May 2024
Timothy
GermanyWas missing breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Martin
CanadaLocation, comfortable room
Stayed in May 2024
Reviewed: 11 May 2024
Ray
CanadaNon Refundable or No Change Date Options
Clean, Great Location!
Stayed in May 2024
Reviewed: 29 April 2024
Shawna
CanadaNot enough lighting- was a bit dark in the evening. The outside is quite rundown
Dingy on the outside but cute on the inside. Simple decor, clean and uncluttered with comfortable bed
Stayed in April 2024
Reviewed: 25 April 2024
Linda
CanadaThe outside appearance isn't as good as the interior.
Nicely updated room. Excellent location. Great response from staff when we had questions.
Stayed in April 2024
Reviewed: 21 April 2024
Landon
CanadaThe fan on the AC unit was quite loud, we couldn’t run it overnight.
Good location, nicely updated rooms
Stayed in April 2024
Reviewed: 20 April 2024
Toby
CanadaWe originally booked a room and once we arrived, the pictures looked better than the room was. Don't get me wrong, it was clean but...just not what we were expecting. The grounds didn't have anything to offer other than your room.
The updated 2 bedroom suite was lovely and had the best view of the lake. It was in a fantastic location.
Stayed in April 2024
Reviewed: 17 April 2024
Mandy
CanadaGreat location with wonderful views. The room were clean and comfortable. We stayed here for the weekend of the Fest of Ale and it was walking distance to everything.
Stayed in April 2024
Reviewed: 15 April 2024
Debbie
CanadaRoom was updated, clean, and comfortable. Location was perfect.
Stayed in April 2024
Reviewed: 11 April 2024
Sharon
CanadaBasic cable
Location is wonderful. Basic room but clean. Quiet space. Short walk to downtown restaurants
Stayed in April 2024
Reviewed: 2 April 2024
Shelly
CanadaThere was nowhere to hang towels or wet clothing. The cold water taps only had very warm water so there was no drinking water. And the room could have used dish soap for the cups/glasses. I had to use hand soap.
Great location. Quiet property. Comfortable bed. Reasonable rates.
Stayed in April 2024
Reviewed: 18 March 2024
Tammy
CanadaBeds and pillows very hard. Didn’t sleep well Water pressure could be better. No ice machine that we could find
Location was exceptional. Walking distance to everywhere that we needed but we like walking. Right across street from beach
Stayed in March 2024
Reviewed: 17 March 2024
Alfred
CanadaClean
Great location, easy check in
Stayed in March 2024
Reviewed: 23 February 2024
Robert
CanadaWould be convenient with a telephone service
Stayed in February 2024
Reviewed: 22 February 2024
Colleen
CanadaThere was only a canning jar of what looked like instant coffee. We would have preferred better quality and a local name on a pkg.
I liked the contactless communication assuring me of my reservation details. The code to enter my room instead of a key was a nice bonus and the fact that we didn't have to check out in person was a nice surprise. I really liked the updated rooms, they were bright and modern.
Stayed in February 2024
Reviewed: 19 February 2024
Jioey
Canadaclean
really good
Stayed in February 2024
Reviewed: 16 February 2024
Darcy
CanadaShower was hard to set the temperature.
Location, cleaniness, self check in , good communications from the owners
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content