Our biggest complaint would be the bed. It was way too soft

We loved the location, was perfect for what we wanted to do.

Stayed in April 2024

The pressure of the shower but it wasn't a deal breaker.

the atmosphere was grand and the beds were so comfy to sleep in. Walking distance for any wheres downtown.

Stayed in April 2024

The cleaning staff did not close our door properly. When we returned from our day out, the door just pushed open without needing a key. Unhappy.

Great.

Stayed in April 2024

The parking! No access to lot from the back of building.

The decor. The friendly staff. The price. The food. The comfortable bed. The cleanliness.

Stayed in April 2024

I think my only issue with the room was the shower. It was just a bad shower head with even worse water pressure. Also the handle was almost falling out of the wall. But I know you were in the middle of renovation. But the shower was disappointing

We did not have the breakfast as we were up leaving early both days.

Stayed in March 2024

Whilst the outdated rooms are part of the charm for this hotel, I do find they smell quite musty which takes some getting used to when you first arrive. Room struggled to heat up and the AC was very loud.

Most comfortable bed I have ever slept in, staff were beyond friendly and accommodating to any requests I had. Convenient location and no disturbances to sleep. I always stay here when I visit Charlottetown.

Stayed in December 2023

Don't like the bed at all.

Get some better bed

Stayed in December 2023

The heat was hard to regulate in our room and the heat was turned wide open when we arrived, turning it to cool didn't help, ended up shutting it off and leaving the door open for a bit. Other than that, the stay was good.

Location and price were great. A nice old style hotel.

Stayed in December 2023

Our room was freezing the first night. Another visitor said the rooms are often like that. The next day, a worker was changing the lightbulb and we asked him about the lack of heat. He got a stepladder, opened up the heater in the room hallway and turned the heat on. The room occupant should be able to turn the heat on. It was rather noisy and clinked when it started. Also, the toilet water ran regularly for a short period

I like the pool. We swam each day. The hotel is in an excellent location. It is a beautiful old building with lovely high ceilings and decorative mouldings.

Stayed in November 2023

Small room, no business chair to place at bureau level, drinking utensils were plastic, prefer real glass

Quiet room, easy to access, good value and good food at restaurant

Stayed in November 2023

Old. Needs a bit of TLC. Gym is poor.

Central and easy to get to

Stayed in September 2023

Climate control in the rooms and the pool

Everything except the climate control

Stayed in November 2023

...location was very good for us.

Stayed in October 2023

Rooms are “dated”, but comfortable

Convenient location. Well decorated for fall

Stayed in October 2023

ßhower took a very long time to warm up. Air con was a bit noisy.

Good-sized, quiet room; comfy bed; coffee-maker; complimentary bottled water. Great location for walking to pubs and restaurants in downtown Charlottetown.

Stayed in October 2023

Nothing

Location was perfect. Very good value for money. Everything about hotel and staff absolutely fine.

Stayed in October 2023

Location was great. Close to shopping and restaurants. Staff were friendly. Room was clean. Near hotel with history. Parking behind hotel was great

Stayed in October 2023

The walls are a bit thin, I could hear whole conversations from the adjoining room.

Beautiful historic hotel, the character translates in the rooms that have glass door handles and wood doors. Rooftop sitting area where you can see the whole skyline and the harbour, the front porch with nice seating to enjoy the sunny days. Very easy to walk everywhere.

Stayed in October 2023

Disappointed that I forgot a new jacket but was told nothing was left in the room although I know without a doubt it was. Someone isn't honest and most likely has it. HOUSEKEEPING???

Stayed in September 2023

Other noisy guests. Certainly not the fault of those running the hotel.

Great service and comfortable bed.

Stayed in October 2023

Hard to figure out available parking spots. They were there but confusing trying to interpret the signs. The toilet was too close to the wall.

Good area of town and easy to get to and from.

Stayed in September 2023

Rooms very small.

Good location, free parking.

Stayed in September 2023

No control for AC (that I could find)

Great location - really cool old building with modern touches. The lobby made you feel like being in an old movie. Felt very underdressed in my tye dye :)

Stayed in September 2023

Clean and comfortable. Parking available at the back of the hotel. Great location, close to shopping and a short easy walk to the waterfront.

Stayed in August 2023