13620 97 Street Northwest, Northwest Edmonton, T5E 4E2 Edmonton, Canada
#63 of 81 hotels in Edmonton
Guests' ChoiceBased on 388 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
8.1
Facilities
7.4
Staff
8.3
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 24 March 2024
Boissonneau
CanadaThe area
Stayed in March 2024
Reviewed: 7 March 2024
Sean
CanadaThe decor was a bit tired and could use a facelift - just small things like the wallpaper in the bathroom has started to lift and the room could use a paint refresh. The water pressure was terrible, not just from the shower but from the faucet. It made filling the jacuzzi tub and showering difficult and time consuming. When we drained the jacuzzi in our room (414), it leaked into the room below us. They called the desk to report the issue which sent 4 staff to our room around 11pm to check it out. They were all lovely and apologized for their late visit, and they didn't blame us for the leak, so all was ok in the end.
The location was perfect for our needs. The attached Canyon Grill was a bonus and had great, affordable food. All the staff were lovely, friendly, and helpful. Lots of free parking. Everything was clean and tidy. We liked that our room didn't have any carpet. Our king bed was quite comfy.
Stayed in March 2024
Reviewed: 23 February 2024
Dave
CanadaNot enough sugar (real sugar)
Everyone did their job, The room was clean and had enough coffee
Stayed in January 2024
Reviewed: 17 February 2024
Candice
CanadaN/A
I loved the shower and the low bed in the room we got
Stayed in February 2024
Reviewed: 22 December 2023
Jack
CanadaNothing
Friendly staff and very helpful would stay here again. reat location as I am being a patient at the bone and Joint clinic
Stayed in December 2023
Reviewed: 2 November 2023
Dianne
CanadaTv didn’t work to watch our own material by connecting. Channels offered were very blah. And could not access anything else. One bed was quite uncomfortable with “ruts” that you had to fall into.
Good restaurant
Stayed in October 2023
Reviewed: 29 October 2023
Cindy
CanadaRoom was by elevator and was very loud
Stayed in October 2023
Reviewed: 21 October 2023
Lucille
CanadaNo complaints
Was a good breakfast
Stayed in September 2023
Reviewed: 5 September 2023
Wendy
CanadaHad to pay more money to get a room on the new side. Booked on line and I guess that’s where the rooms are for in the beds that are rock hard and not nice rooms. I never had to pay 139 night before will think twice the next time
Stayed in August 2023
Reviewed: 28 August 2023
Don
CanadaBed mattress not comfortable
Stayed in August 2023
Reviewed: 10 August 2023
Terry
CanadaAir conditioner was operating poorly
Stayed in August 2023
Reviewed: 26 July 2023
James
CanadaBeds are too soft, and toilets are very low
Location and restaurant
Stayed in June 2023
Reviewed: 18 July 2023
Tiffany
CanadaA few rooms down the hall someone was smoking in their room, even though it’s posted everywhere “no smoking”. We have a child with diabetes/asthma and the smell of cigarettes passed the one room was overbearing. No fault of the employees/company as some people just disregard rules
Great rates, great employees, decent location on the strip of 97th
Stayed in July 2023
Reviewed: 19 June 2023
Torren
United StatesBed
Stayed in June 2023
Reviewed: 19 June 2023
Yonas
CanadaRoom 220 have something smell need checking
Stayed in June 2023
Reviewed: 29 May 2023
Jeanine
CanadaLots of vagrant people at night
Rooms clean Friendly staff
Stayed in May 2023
Reviewed: 15 May 2023
Bouvette
CanadaLoud guests.
Clean, well lit rooms.
Stayed in May 2023
Reviewed: 15 May 2023
Jo
CanadaThe refrigerator would not work in the original power outlet. I had to move the fridge to another outlet to get it to work. The room was very dated. Ceiling tiles old and discoloured, bathroom was dated, but passable. Carpet very old.....did not go barefoot in the room.
I was in town for a golf tournament, so I didn't spend too much time in the room. It served it purpose for the short stay.
Stayed in May 2023
Reviewed: 9 May 2023
Trisha
CanadaDidn't eat breakfast. Good location
Stayed in April 2023
Reviewed: 5 March 2023
Lynne
CanadaThe room stunk of air freshener. It was kind of overwhelming
Very comfortable linens
Stayed in March 2023
Reviewed: 2 March 2023
Terri
CanadaThe pillows were very difficult to sleep on, they were to high and very crunchy because of the plastic inner coverings
everything went well
Stayed in February 2023
Reviewed: 24 February 2023
Carolin
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 February 2023
Orest
Canadaplace was very cool
location coming from Athabasca
Stayed in February 2023
Reviewed: 23 February 2023
Jenn
CanadaThe bed was noisy, as well as the sheets ..towels were a bit hard on the skin
The room was clean , the restaurant food was good and great service !!
Stayed in February 2023
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