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Reviews of Royal Napanee Inn 1 stars

647 HWY 41, K7R 3L1 Napanee, Canada

#6 of 7 hotels in Napanee

Guests' Choice

Review score

Based on 87 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    My wife and I recently traveled from Ontario to Newfoundland in an electric vehicle, staying at economy motels such as yours, along the way. We were rather disappointed that no economy motels provided overnight EV charging. I would highly recommend that economy motel owners consider installing Level 2 240 volt EV chargers of approximately 30-40 amp capacity connected to a network such as FLO or Chargepoint. The network would collect the cost through their network RFID card or app to compensate the motel owner. A reasonable charge of about $1.50/hr. would be much more attractive to me, then staying at a luxury motel and paying $50 to $100 more per night and receiving “free” charging for approximately $10 worth of EV charging.

    Good location close to the 401.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Steps up to room were a little high and should maybe have a hand rail.

    Confortable room. Shower was great, nice pressure and not slippery. Location was relatively quiet. Little farmers produce market steps away.

    Stayed in August 2023

  • Reviewed: 26 September 2022

    7.0
    Pricey for motel but cozy
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bit of a dodgy area in the evening and could use some fresh carpet and better soap, fresher bathrooms. Overpriced for the motel it is.

    Comfy bed, warm cozy sheets, clean towels, good location, friendly fun and kind staff.

    Stayed in September 2022

  • Reviewed: 25 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Shower didn't work well. Older facilities, but well kept

    Easy access off the 401 Owner was nice

    Stayed in July 2022

  • Reviewed: 20 August 2022

    8.0
    Good stay for traveler.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Small room, no breakfast

    Price and Location

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.0
    It was very pleasant and, for the most part, quite satisfactory, thank you.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    A working radio and tea available to make in my room.

    There was no breakfast.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Bed was not very comfortable could not turn the T.V. off

    There was none

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Very clean room. Friendly staff. Great price
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Stairs outside were a bit of a challenge as I have mobility issues

    No breakfast. Covid protocols

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Even for the summer season, way overpriced for a motel in the middle of nowhere. Keeping little maintenance would be great - for example, we got a squeaky door to the bathroom and slow water flush in the bathroom sink. Surprisingly, there is no separate bin for the recycling - it's a pity, as more than half of our garbage bin could be recycled. No toilet brush, no TV remote/instructions on how to operate TV. Quite empty walls - adding some paintings/decor in the room, and shelves/racks and decor in the bathroom would make it more cozy and functional.

    Surprisingly spacious, newly renovated room with modern, solid, spacey furniture and equipped with kitchenette which our family always appreciate. Soft mattresses (if you like it). Quiet area, despite of being close to a big street. Quiet A/C unit, good wifi, Petro-Canada across the street and Tims around the corner for urgent needs.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    7.0
    Plain, but comfortable motel...
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    Booking.com had conflicting information about the pet-friendliness of this motel. I had stayed there previously with pets with no issues or extra charges. Yet now, booking.com stated that pets are 'not allowed' . This was untrue; they ARE allowed, but there is now a $25. per night fee for pets. I don't have a problem with this per se--but it should NOT be a surprise to a guest when they show up to check in! You need to amend your information on the booking.com site to clearly state the pet policy; check with the motel to be sure if you need to before publishing incorrect information.

    Plain, but adequate for my needs motel at an excellent location. Bed was comfortable, and room clean. Air conditioning seemed to work well.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    Nice, relaxing place to stay when on a fishing trip.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Everything was fine

    We found this motel very nice for the price. Handy location to food (A&W) and drinks (Tim Hortons). They allowed us a special place to park our boat. Quiet setting, we will probably be back again!

    Stayed in June 2022

  • Reviewed: 7 May 2022

    6.0
    Convenient location and the price was good given the amenities.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Furniture / carpeting very dated.

    No breakfast

    Stayed in May 2022

  • Reviewed: 25 April 2022

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Floor was soft and squeekie Friendly people.

    Great location more work has to be done at site.

    Stayed in April 2022

  • Reviewed: 13 September 2021

    7.0
    Need stronger wifi and more kids channels on t.v
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was not strong enough to be able to connect all the time ..there was always interference from the comfort Inn behind them

    The room was clean

    Stayed in August 2021

  • Reviewed: 4 September 2021

    8.0
    The place is a good for a good night sleep.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Location is a little far from town. But it's ok.

    Clean and quite. I had a good sleep!

    Stayed in August 2021

  • Reviewed: 20 August 2021

    8.0
    visiting from quebec city
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    it's more like understandings because covid did hit everyone big time.

    i love the place because everything was close by. the staff was welcoming and smiling. they were understanding too.

    Stayed in August 2021

  • Reviewed: 1 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    Bath was dirty and it smelled a lot like a smoking room - even though it was non-smoking.

    Comfortable and very clean beds. AC and fridge were working very well.

    Stayed in July 2021

  • Reviewed: 28 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I liked it

    Location..close to highway 401

    Stayed in July 2021

  • Reviewed: 2 July 2021

    7.0
    Good room for price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing the room was a good size. And it was quiet and peaceful

    Good room for the price. Manager was nice and accommodating

    Stayed in July 2021

  • Reviewed: 22 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was cold, around the door was an opening, you could see right to the outside! Room 21

    Manager was good

    Stayed in April 2024

  • Reviewed: 18 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast is all about Indians and his community

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, cozy, quiet

    Stayed in September 2023

  • Reviewed: 29 May 2023

    5.0
    I was challanged to get to my room....but the stay was good....I did find a puddle near the toilet..
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    There were some steps to my room....and I have difficulty with stairs....EVEN MORESO if there is not a railing available to assist....

    I LOVED that it was in my price range.....and close to the event I was involved with....

    Stayed in May 2023

  • Reviewed: 31 January 2023

    9.0
    I enjoyed my stay staff was excellent.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location was convenient

    Stayed in January 2023

Showing 1 – 25

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