220 Bloor Street West, M5S 1T8 Toronto, Canada
#23 of 114 hotels in Toronto
Guests' ChoiceBased on 1691 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 5 January 2024
Karen
CanadaWifi had blocks and was weak. Staff was indifferent
Comfy. Great location
Stayed in January 2024
Reviewed: 5 January 2024
Linda
CanadaThe pillows were quite hard
Very clean hotel and excellent location
Stayed in January 2024
Reviewed: 2 January 2024
Tracy
United StatesWish there was a hot tub
Loved the service and cleanliness. Lance was sooooo helpful and friendly.
Stayed in January 2024
Reviewed: 31 December 2023
Ms
CanadaI found the ventilation system in my room a bit noisy for my liking. Otherwise, I had another great stay at The Sonesta.
I like the comfort of the beds as well as the location. Unfortunately, the hotel was not able to give me my usual room on this visit. Maybe next time.
Stayed in December 2023
Reviewed: 27 December 2023
Mary
United StatesThe price of the breakfast was confusing at first - they give you an allowance, that does not include a service fee. But - the food was very good.
Very pretty hotel; great location - we really enjoyed the Royal Ontario Museum (ROM) across the street. Everything was lovely.
Stayed in December 2023
Reviewed: 27 December 2023
Joseph
United StatesThe location is terrific and the room was beautiful. The pool is an added bonus.
Stayed in December 2023
Reviewed: 27 December 2023
Jinky
CanadaNeeds at least a fridge
Location
Stayed in December 2023
Reviewed: 26 December 2023
Omri
CanadaThe room was very big Value for money for the room
Stayed in December 2023
Reviewed: 25 December 2023
Kuanhua
CanadaThe parking lot behind the hotel was closed
Everything was great
Stayed in December 2023
Reviewed: 25 December 2023
Henry
CanadaToo expensive
Stayed in December 2023
Reviewed: 16 December 2023
Keith
CanadaRestaurant was very pricey - not great value.
Hotel has been nicely refurbished. Room was spacious and well appointed. Staff was very friendly.
Stayed in December 2023
Reviewed: 14 December 2023
Mohammadamin
IranN/A
Location
Stayed in November 2023
Reviewed: 14 December 2023
Shannon
United StatesThe shampoo, conditioner and body wash in the shower. Very cheap and almost rancid.
Robes, slippers and excellent coffee.
Stayed in December 2023
Reviewed: 11 December 2023
Joe
CanadaLocation and rooms are excellent.
Food is good in the restaurant but the service is slow.
Stayed in December 2023
Reviewed: 10 December 2023
Jim
CanadaGreat location for our needs. Rooms are large, clean and modern. The restaurant was excellent for both dinner and breakfast. This will be our new go to location in Toronto
Stayed in December 2023
Reviewed: 30 November 2023
Esra
TurkeyThe bell boy who was quite rude and aggressive in his tone of voice. He thought that I will not tip him so he left the luggages in the middle of the steer at 7 pm and left, whereas I’ve already added the tip to the bill. It was disappointing. The hound one was helpful though
Reception and housekeeping staff were great
Stayed in November 2023
Reviewed: 27 November 2023
Claire
CanadaEnjoyed the breakfast and location close to place where I had eye surgery.
Stayed in November 2023
Reviewed: 23 November 2023
André
LuxembourgAmbiance lacking for such a nice place.
Great room, great and modern gym. Nice bar.
Stayed in November 2023
Reviewed: 22 November 2023
Sarahdamion
BermudaLocation is fantastic. Rooms are incredibly quiet for a city centre hotel… no traffic noise.
Stayed in November 2023
Reviewed: 21 November 2023
Deb
CanadaThe price was so low compared to other hotels that we expected just OK. But what we got was great.
Great view of the ROM and UofT. Spacious and comfortable room Location!!!! Price!!! Breakfast in a lovely garden side bistro-y spot.
Stayed in November 2023
Reviewed: 21 November 2023
Lynn
United StatesNothing
Such lovely attention from the staff, excellent location, beautiful, big and comfortable room, and great pricing. Will definitely stay here again when we’re in Toronto again.
Stayed in November 2023
Reviewed: 17 November 2023
Judy
United StatesJust didn't like the construction
Stayed in November 2023
Reviewed: 10 November 2023
Leyla
CanadaBreakfast was great! Staff friendly.
Stayed in November 2023
Reviewed: 9 November 2023
Kristopher
CanadaWe did not see the traditional double queen room, but the studio double queen was underwhelming in context of upgrade. If this makes sense: it was still a pleasant room. Just dubious add value to upgrade.
The specific location was not interesting, but that’s on us. At least close to the ROM. The staff were professional, but kind. Strong housekeeping.
Stayed in November 2023
Reviewed: 8 November 2023
Elizabeth
Hong KongAircon took a while to get going. The breakfast was a very average buffet - an a la carte menu would have been nice. The doors let through a lot of noise from the corridors. If you're a light sleeper, ask for a quiet room.
A very good hotel. Lovely room, very clean. Huge. Excellent staff. Great coffee in the mornings. If you're visiting the Uni of Toronto, it is perfectly placed.
Stayed in September 2023
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