600 Highway 7 East, L4B 1B2 Richmond Hill, Canada
#5 of 14 hotels in Richmond Hill
Guests' ChoiceBased on 447 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.6
Value for money
7.7
Free WiFi
10.0
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End of dialog contentReviewed: 27 June 2022
Anrais
CanadaHallways and door banging each time adjacent units entered/exited their own units. It was particularly loud for those with kids. Perhaps a sectioning off for families with kids, and an area with less noises for adults only. Just a suggestion.
Very accommodating staff. The front reception area has 2 staff working behind the counters, and 1 to triage certain issues. Such as my rushed check out, returned the keys already, but the team member noticed and helped me retrieve my forgotten item from the room. Very observant and helpful on the spot.
Stayed in June 2022
Reviewed: 26 June 2022
Lyndsey
CanadaBathroom shower door was stubborn and the shower head lost ability to transition between overhead vs handheld.
Breakfast was good and the staff in the restaurant area were fantastic.
Stayed in May 2022
Reviewed: 12 June 2022
Mike
CanadaLack of parking.
Staff was great and addressed minor concerns quickly. Location was ideal for our trip
Stayed in June 2022
Reviewed: 9 May 2022
Ashley
CanadaOnly “complaints” I could make were that our bed was squeaky and that the restaurant in the hotel wasn’t my favourite.
Everything was pretty great! Room was clean, staff were super friendly, we enjoyed the pool.
Stayed in May 2022
Reviewed: 18 April 2022
Odile
CanadaPlease upgrade your indoor swimming pool. It is too old. We were told there are 2 indoor pools but we couldn't locate the 2nd pool (I believe it is whirl pool). We walked into Best Western hotel and it was a bit scary, so we ended up not using any pool.
The breakfast was excellent, a bit rush as it was full.
Stayed in April 2022
Reviewed: 16 April 2022
Tina
CanadaI heard everything going on in the hallways from the room. So as early at 7am I heard talking from the hallways so I kept waking up.
the property was easy to get to and it was clean. the Taft was super nice as well. quick checkin and check out
Stayed in April 2022
Reviewed: 28 March 2022
Danny
CanadaAmazing breakfast buffet and great service
Stayed in February 2022
Reviewed: 20 March 2022
Ruth
Canadaparking was a challenge
clean and spacious
Stayed in March 2022
Reviewed: 1 March 2022
Shahrzad
Canadaunless all of the staff are very kind, during my last stay in hotel , there was a lady in bar who wasn't very friendly. Although the bar was empty , she was not very friendly to give us a menu.
this was my third time to stay in Sheraton Parkway Hotel which is a cute place for me and my boyfriend that we come whenever we have a special occasion, or we want to relax. It feels like second home for us . The vibe of the hotel , access to good restaurants , Starbucks in the lobby and everything was great like always.all the staff are very friendly and nice , specially Sal , she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing around our room and it was noisy
Stayed in February 2022
Reviewed: 16 February 2022
Kay
CanadaInstructions for the coffee maker in the King Suite please
Stayed in February 2022
Reviewed: 30 January 2022
Viktoriya
CanadaSome of furniture needs to be updated
Staff was amazing. Great food in a restaurant
Stayed in January 2022
Reviewed: 15 January 2022
Bartley
CanadaI didn't not like the fact that the tv was not smart.
Stayed in January 2022
Reviewed: 12 January 2022
Roy
IsraelDue to Covid, in restaurant dining was cancelled. We ordered room service breakfast. Staff were friendly efficient and the food was tasty, and the meal delivered within the 20 minutes promised
Stayed in January 2022
Reviewed: 31 December 2021
Francis
IndonesiaThe cleaners are super nice and friedly... room service food for breakfast is always good and fast..
Stayed in December 2021
Reviewed: 28 December 2021
Frederick
CanadaBreakfast was excellent, and service was A+. They upgraded me for an executive suit, it was very nice.
Stayed in December 2021
Reviewed: 23 November 2021
Gordon
Canadano issues
location
Stayed in November 2021
Reviewed: 15 November 2021
Bulbulia
Canadano ice on floor 4 and floor 5 where I was staying evan though they had a ice machine on both floors,no water bottles in the room and no ice bucket
room was clean
Stayed in November 2021
Reviewed: 18 September 2021
Linda
CanadaThe breakfast was superb.
Stayed in September 2021
Reviewed: 22 August 2021
Shirley
CanadaThe bathroom should have a fan. Shower should either have an additional detachable shower hose or a tub
The service was impeccable. Room was comfortable
Stayed in August 2021
Reviewed: 21 August 2021
Samuel
CanadaKids running and making noises along the hallway
Stayed in August 2021
Reviewed: 15 August 2021
Kakra
CanadaThe outdoor pool is shared with another hotel and the public so a but busy and dirty
I love the rooms and bathroom. Very very comfortable. Location is right off the 404 and about 10 minutes from downtown markham so its great
Stayed in August 2021
Reviewed: 26 April 2024
Stephen
CanadaVery small microwave. No bath robes or slippers in the suite unlike last time I stayed there.
Good size room. Good location with restaurants in the hotel as well as a mall right beside. Free water bottles. Shower amd jacuzzi bath in the suite.
Stayed in April 2024
Reviewed: 8 March 2024
Robert
CanadaAcross the street from Joker's Comedy
Stayed in March 2024
Reviewed: 28 February 2024
Victoria
United StatesI had no heat in my room the first night
Nice room, very new and clean
Stayed in February 2024
Reviewed: 25 February 2024
Inderjeet
IndiaTerrible checking, checkout experience. Major maste of time trying to find booking, sort out wrong billing, incorrect room charges, getting a copy of invoice, multiple times standing in queue to get someone in charge to correct my billing. Never recommend for a stay where the sense of timing is important.
Clean room.
Stayed in February 2024
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