156 St. Albert Trail, T8N 0P5 St. Albert, Canada
#4 of 4 hotels in St. Albert
Guests' ChoiceBased on 1141 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Mary
CanadaPlease get some dec tea.
The waitress in the morning is fast, gets it right everytime. Every visit Andrew is always the same, just a delight.
Stayed in May 2024
Reviewed: 27 May 2024
Alberto
CanadaBreakfast wasn’t very good
Stayed in May 2024
Reviewed: 23 May 2024
Maggie
CanadaA little dated but still clean!
Close enough to the expo centre where we were watching volleyball nationals. Lots of things in the area.
Stayed in May 2024
Reviewed: 22 May 2024
Gord
CanadaNight front desk was borderline confrontational and seemed to feel a need to be snippy. When told about the wifi not working his responses were defensive and discourteous.
Decent room for the price
Stayed in May 2024
Reviewed: 19 May 2024
Valerie
CanadaWe stay here often and much prefer the sit down breakfast rather than the buffet. The food was cold on the buffet. The service in the restaurant at dinner was less than desirable. Overall not a bad stay but not as good as it usually is.
Location is great. Beds are comfy. Overall not a bad stay.
Stayed in May 2024
Reviewed: 9 May 2024
Orlando
CanadaClean and comfortable room and good location
Stayed in May 2024
Reviewed: 30 April 2024
Mark
CanadaEasy access lots of parking…close to coffee shop, and other amenities. Free “real” breakfast!!
Stayed in April 2024
Reviewed: 30 April 2024
Susan
CanadaThe doors and carpets in the room were a bit old & run down
The beds were comfortable
Stayed in April 2024
Reviewed: 29 April 2024
Perry
CanadaOld decor, no USB plugs
Big room, jetted tub, breakfast was tasty and lots of selections.
Stayed in April 2024
Reviewed: 27 April 2024
Karen
CanadaCan’t find anything was all good
Everything was awesome
Stayed in April 2024
Reviewed: 26 April 2024
Joleyne
CanadaThe air-conditioning unit was very loud and on a short cycle.
Great staff!
Stayed in April 2024
Reviewed: 21 April 2024
Joleyne
CanadaGreat value and location.
Stayed in April 2024
Reviewed: 19 April 2024
Gladue
CanadaGreat location and awesome rate
Stayed in April 2024
Reviewed: 18 April 2024
Susan
CanadaNo issues
Work was being done in my home in St. Albert and needed to vacate for one night. Was able to book quickly and staff were very helpful and efficient. Beds were comfortable. Family enjoyed pool and hot tub area. Free breakfast at the restaurant was great with a variety of items to pick from and good.
Stayed in April 2024
Reviewed: 17 April 2024
Leona
CanadaThought sink had a long black hair but it was a large crack - likely it is already on the list of things to replace. It was not a problem - just pointing it out.. I did wake up with a few bites on my arms and legs so perhaps a hibernating spider got to me while I slept- definitely NOT bedbugs.
Enjoyed breakfast very much. Staff friendly. Location perfect for me; parking plentiful, and room was comfortable.
Stayed in March 2024
Reviewed: 17 April 2024
Eugene
CanadaSince we're seniors, we would have liked to have a safety bar in the shower, and a higher toilet.
Comfortable bed, room size was great, breakfast every morning was appreciated.
Stayed in April 2024
Reviewed: 11 April 2024
Claudette
CanadaWe could not raise the heat in the room but a call to the front desk had someone come within 10 min. to work with the thermostat. Also could not figure out how to get the TV to work and again a call to the desk and someone came to show us.
Stayed in April 2024
Reviewed: 11 April 2024
Theresa
CanadaBeds not made. Early change to breakfast option.
Bathroom. And towels cleaned and changed.
Stayed in March 2024
Reviewed: 11 April 2024
Linda
Canadahow close it is to many services.
Stayed in March 2024
Reviewed: 8 April 2024
Jeremy
CanadaHow close it was to my main destination for my stay.
Stayed in April 2024
Reviewed: 6 April 2024
Glenn
CanadaLoud rude minor hockey players that were staying at St. Albert Inn........splashing younger kids in pool - very rude and aggressive
location great.....indoor pool slide ....hot tub. Liquor store attached......easy access to freeways / highways.
Stayed in April 2024
Reviewed: 5 April 2024
Conrad
CanadaExcellent breakfast . The room was clean and it was very quiet on our visit .This was our 2nd stay and with the hotel or genius discount we will definitely stay again.Staff were very helpful.
Stayed in April 2024
Reviewed: 2 April 2024
Shaun
CanadaThe food was blah, turkey bacon was burnt and the eggs were half cooked
Staff were very friendly. Food was alright. . The room was very clean.
Stayed in March 2024
Reviewed: 31 March 2024
Kim
CanadaThe night clerks magic tricks for the kids followed by the pool and slide.
Stayed in March 2024
Thousand Oaks, USA
Oslo, Norway
Judenburg, Austria
Trang, Thailand
Mount Laurel, USA
Pokhara, Nepal
El Campo, Spain
Wrocław, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content