The general manager was rude, confrontational, made jokes about seeing nude pictures of my fiancée. It took way too long to check in. He insisted on getting a carbon copy of my credit card when the info was already given online. He threatened to keep my deposit and refused to give a good reason why. Extremely rude and unpleasant general manager.

There were apples and bananas for the guests

Stayed in September 2022

The biggest mistake of my life: I booked the place without looking at the reviews The most disgusting place I have ever stayed in my life. The room is damp and smelly, no window, electrical outlets don't work. The shared kitchen is small. The lights in the hallway flicker in a way that makes the place look like a real horror movie. The carpets are disgusting and smelly. There was a stain of blood on the sheet. Ugh just ugh. The smell of the cheap cleaner just doesn't leave my nose The small fridge in our room froze my food. The shared showers are transparent, so all the shady people staying there can see you showering. The area itself is really excellent, close to everything, But there is a rehab center right next to the hostel so there are a lot of drug addicts and scary people who walk around day and night clinging to you and asking for help and money, some of them just illusanting and get really close. I still can't believe I paid so much money for this stinking place.

Phil the guy in front desk was nice

Stayed in August 2022

The neighborhood is very poor. There were lots of very questionable characters hanging around. Had it cost $79 as the sign in front advertised it would have been acceptable. It sure as hell was not a suite. One side of the bed was 10 inches from the wall.

Clean room, friendly staff, it would have been great at a quarter the price.

Stayed in August 2022

Staff was rude and stole money from us and the location is next to a safe injection site and outside we're heroine needles everywhere. The bathroom is a shared bathroom with everyone on that floor

Nothing

Stayed in August 2022

We travelled during the height of summer in Toronto and the air conditioning was not very strong, so I spent most nights sleeping on top of the bed covers. Air conditioning is the only thing I did not like.

The level of security. I grew up in Toronto so I was very aware of what the neighbourhood is like. Considering the neighbourhood I was very happy with the level of security - key to get into the building, number code to get to the rooms/flats, and then another key fob to get into the room/flat. The reception staff were very helpful and friendly. The room itself was adequate, it was clean and big enough for 2 suitcases. The kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was very much appreciated.

Stayed in August 2022

The staff were exceptional...wonderful an welcoming....the location was convenient...the stay was exceptionally good ☀️....surprisingly...above my expectations...I would stay again...simple yet comfortable.

Stayed in August 2022

Sketchy area with homeless population.

It’s like staying in a hostel. But right now the price of hotels for 1 night is crazy high.

Stayed in August 2022

I slept very well.

Stayed in August 2022

Clean, comfortable and secure with plenty of space and a roof terrace. Well-equipped, well-managed and very friendly.

Stayed in August 2022

Didn't know you had breakfast available!

The patio

Stayed in August 2022

It was dirty, the shared bathroom was also filthy, the air conditioner was loud, and the staff are extremely unpleasant.

The reason I booked it was the price, it was a fraction the price of the other available hotels in Toronto.

Stayed in August 2022

The customer service was bad. I booked the wrong date and they didn’t want to accommodate with the cancellation fees. I spoke with a representative on the phone and he was rude and impolite. Worst hotel I’ve dealt with in a long time

Stayed in August 2022

Its all trash

There was no breakfest, the few applles on the table were in the pre-rótt ing stage

Stayed in July 2022

The location is not a good area. Do not.stay here if traveling solo or in pairs of females, not a family.place. The rooms are not quite as pictured. The flickering light in the hallway is reminiscent of every horror movie I have ever seen.

The.front staff were helpful and friendly. The sheets, bedding,towels and bathroom were clean.

Stayed in August 2022

Nothing

The room was horrible, small, very dirty, it had a box tv from 1984, environments was cramped looked like a hostel, with no front desk officer, I had to cancel at premises but never got a refund, the guy on the phone was so rude... had to look for another hotel. Horrible hotel n service

Stayed in June 2022

Everything

Nothing

Stayed in July 2022

disgusting place with worn down interior and smelly rooms without windows . the guy in the reception didn’t have a clue about the check in procedure

nothing at all

Stayed in July 2022

Tissues in the bathroom and a small supply of plastic cups would have been convenient to have.

The bed and the bathroom facilities. There was also a kitchen along with a microwave.

Stayed in July 2022

Upon apperance it look like some kind of hostel. My girlfriend refused to go in

Upon arrival my girl friend was scared to go in and was going to sleep in the car. Unfortunately mastercard would not reverse thr charge and I paid for a room I refused to use

Stayed in June 2022

cigarette burns in the bedsheets, ripped pillow case, long hair in the bed (I have a shaved head), bed not attached to the headboard so it rolled away at the slightest movement, very loud air conditioning unit, wires hanging from the ceiling, dirty shares bathrooms with other peoples razors and dental floss around, flickering hallway lights, the list goes on- all around horrible- more of a flop house than a hotel!

the location was okay for getting around the city. I liked that there was a vending machine.

Stayed in July 2022

great location, nice staff, no problems

Stayed in July 2022

I left my poster and he sent it back

Stayed in June 2022

Facilities were quite old.

Location is close to old downtown Toronto

Stayed in June 2022

Cleanliness wasn't 100%, but nothing offensive. Shared showers are kinda weird but usable of course.

Comfortable bed. Many shared amenities. For the price it is very good.

Stayed in July 2022