250 West Club Hunt Road, K1V 1H7 Ottawa, Canada
#24 of 56 hotels in Ottawa
Guests' ChoiceBased on 914 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.7
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 27 May 2024
Adada
CanadaStaff were professional. And yet not too enthusiastic.
it was a comfortable stay. Clean and organized. A/C was functional. Good quality value overall.
Stayed in May 2024
Reviewed: 24 May 2024
Djen-anne
CanadaBed was uncomfortable unfortunately
Stayed in May 2024
Reviewed: 22 May 2024
Fabian
GermanyRooms were a bit dark, gym could be better equipped (dumbbels only and some cardio devices).
Spacious and well equipped rooms, friendly staff, free parking, lot of restaurants nearby.
Stayed in May 2024
Reviewed: 21 May 2024
David
CanadaModern Clean Pet friendly Beautiful king suite
Stayed in May 2024
Reviewed: 12 May 2024
Alexandra
CanadaGreat location, nice room, parking was convenient and restaurant is great.
Stayed in March 2024
Reviewed: 6 May 2024
Dave
CanadaBreakfast was ok but not the best.
Stayed in May 2024
Reviewed: 3 May 2024
Haris
Canadatemperature control was not working. tried to reduce the heat but was not able to.
Stayed in April 2024
Reviewed: 30 April 2024
Jonathan
CanadaThe pool and fitness room were below average
There was no complimentary breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Jeffrey
CanadaN/A
It was a very nice hotel. We were upgraded to a suite which was a nice surprise. Overall, great stay.
Stayed in April 2024
Reviewed: 8 April 2024
Roger
CanadaNo morning coffee or breakfast
Fresh new and hospitable !
Stayed in April 2024
Reviewed: 1 April 2024
Caroline
CanadaLocation
Stayed in March 2024
Reviewed: 28 March 2024
Gillian
United KingdomI was very very disappointed with the shuttle service. I had contacted the hotel prior to arrival to say it would be a very late check in- flight not due in till 11 pm and in fact it was 2 hours late. I was worried about getting the hotel shuttle. I was given a phone number to call on arrival to get the shuttle. I called the number several times at 1 am and there was never any reply just a message to say voice box was full. I am a lone woman traveller of over 60 years of age and found it very disappointing that I then had to find a taxi to take me to the hotel. Unfortunately the taxi driver did not know the location of the hotel and there was some confusion as to where he was taking me. I had to put on the sat nav on my phone to direct him. This was a stressful and unnecessary experience. When I arrived at the hotel at nearly 2 am there was no one on the front desk!!! The following morning the shuttle was outside to take me back to the airport.... the driver on this occasion was surly and rude - " I'm not interested in that" when I attempted to explain I was needing domestic departures to go to Toronto and a complete contrast to the lovely friendly shuttle drivers I encountered on my earlier stay on 16/17 March. He needs some training in how to interface with customers!
Room was excellent. Very comfortable bed and lovely shower. A great bonus after spending a week camping in a tent on ice in -25 degrees C.
Stayed in March 2024
Reviewed: 8 March 2024
Nosike
CanadaHaving multiple luggages- I expected some help from the hotel staff or at least point me in the direction of the dolly ( trolley). Nobody did and I was watched moving/ struggling with 8 suitcases
Stayed in March 2024
Reviewed: 23 February 2024
Brundia
CanadaBreakfast not included.
Much better value, quality of amenities and courtesy of staff than other hotels in the area. Also 12 pm checkout..
Stayed in February 2024
Reviewed: 20 February 2024
Terry
CanadaVery clean room - quite spacious - comfortable bed. Staff were very welcoming.
Stayed in February 2024
Reviewed: 15 February 2024
Sophie
CanadaThe price was ramped up. The next night was half the price posted online. Elevators were busy and slow.
The artwork. The staff. The exterior. The pillows.
Stayed in February 2024
Reviewed: 12 February 2024
Lauren
CanadaPrice.
Very clean and nice inside. Rooms were clean.
Stayed in February 2024
Reviewed: 29 January 2024
Lisa
CanadaThe room pictures are deceiving - room is very narrow and small. (King with kitchenette) I asked what time the pool closed and then went to the pool, only to find that it was ‘Out of order’. Pool is VERY small. No breakfast included. Lobby coffee always empty. VERY expensive weekend rates for what was provided.
Seemed welcoming.
Stayed in January 2024
Reviewed: 3 January 2024
Andrei
Canada.
.
Stayed in December 2023
Reviewed: 31 December 2023
Kelley
CanadaNo breakfast included.
Friendly staff and polite. Comfortable pillows on the bed!
Stayed in December 2023
Reviewed: 28 December 2023
Luis
Canadanot a lot of facilities
Location, quiet
Stayed in December 2023
Reviewed: 25 December 2023
Navid
CanadaI didn’t like that when I checked in couple of hours after room service came to clean the room and I said I just checked in few hours ago and I’m good. I’m the morning when o was checking out I didn’t rush because I was tired I wanted to sleep until 10 before I go shower and leave the hotel around 11 for checkout but the room service came around 8:30 am to clean the room the staff and the management should be telling the room services ladies for example this room checking out today you can clean the room after instead they come early try to clean the room when you know you’re leaving the hotel but also didn’t get enough sleep that is what really disappointed me and frustrated me.
The reception was very friendly . Room was very clean
Stayed in December 2023
Reviewed: 14 December 2023
Jyoti
CanadaI love a firm mattress so it was only ok for me
I needed a mom away staycation for a Night! It was perfect, quiet and restful
Stayed in December 2023
Reviewed: 8 December 2023
Dilpreet
IndiaThe bathroom had an issue with water supply and we had to wait till morning to Fix the issues
Beautiful Interior
Stayed in October 2023
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