227 Kenmount Road, A1B 3P9 St. John's, Canada
#13 of 21 hotels in St. John's
Guests' ChoiceBased on 1324 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
8.6
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 31 July 2023
Jane
United StatesA bit outside of the city center about a 15 min drive
Modern, clean hotel. Free parking.
Stayed in July 2023
Reviewed: 31 July 2023
Terry
CanadaAwkward to get to other places, ie off and on the highway.
Nice rooms. Very well laid out.
Stayed in July 2023
Reviewed: 26 July 2023
Mary
CanadaWith the hotel itself no complaints. Very busy 4-6 lane street so can be a challenge turning across to enter or exit hotel parking. Drive to any major attractions. Lots of stores restaurants etc in area but most on opposite side and no crosswalks to cross.
Lobby was bright and airy, lots of comfortable seating and accessible from both sides of the building. Lots of parking. Everything very clean. Rooms comfortable, clean and reasonably modern. Restaurant attached open for late arrivers and early risers.
Stayed in July 2023
Reviewed: 23 July 2023
Melinda
CanadaWe didn't get toilet paper refilled or face clothes when they did our room on our 2nd day. I had to use my own.
The room was great.
Stayed in July 2023
Reviewed: 21 July 2023
Linda
Canadaroom and hall could have been a little cleaner. There was garbage all throughout the halls well into the evening of our check-in and some.of the surfaces in the room were not cleaned
Location was great. Check-in and out was fast and easy and the staff werenfreindkun
Stayed in July 2023
Reviewed: 17 July 2023
Patricia
CanadaNice rooms. Enjoyed our stay. Very accommodating.
Stayed in June 2023
Reviewed: 17 July 2023
Samantha
CanadaElevators wasn’t working properly, so had to walk to the 6th floor by stairs
The bed was super comfortable! Room was super clean
Stayed in July 2023
Reviewed: 14 July 2023
William
CanadaPrice
Location
Stayed in July 2023
Reviewed: 13 July 2023
Bridger
CanadaHigher than normal room pricing because of the tourist season
Stayed in July 2023
Reviewed: 12 July 2023
Elizabeth
CanadaThe room was nice and clean! New! After our first night, the cleaning staff didn’t return to do anything with our room. We stayed an extra night on our own booking! I went to the cart in the hallway to change out my towels and get extra shampoo! Poor cleaning room staff!
Loved the location. Walked to Tim’s for a coffee, just two businesses away!
Stayed in July 2023
Reviewed: 10 July 2023
Silverman
Canadana
Stayed in July 2023
Reviewed: 10 July 2023
Steve
CanadaVery dirty around the outside and the common areas. Hard to find someone to help you with getting fresh towels and other room stuff
Close to other amenities
Stayed in July 2023
Reviewed: 9 July 2023
Ester
CanadaThere was a problem with the elevator but that was repaired.
The rooms are very nice. The beds and bedding extremely comfortable. There is a Moxies & Dennys onsite which I didn't use. The staff were very helpful
Stayed in July 2023
Reviewed: 9 July 2023
Young
CanadaOverall, I liked the stay. I'm being picky with some things but I'm just listing the reason I can't give full stars 😔 I didn't like...a lot of noise. If you have someone above you, you can hear every step. Need shock absorbing rugs for the floor. I didn't like...the pool was small. I didn't like the view. We were just facing a building. I didn't like the pull out couch/double bed. It is uncomfortable, more comfy to just sleep in it as a couch. I didn't like the towels. The towels were not soft at all. Need some fabric softener. I didn't like that we only had one robe in our room. If there's two people on the booking then please put two robes in there. I didn't like....the elevators are the slowest elevators I ever seen. The check in staff didn't seem that excited to have us there. I didn't like that there's no complimentary breakfast. I didn't like that there was no bible in the hotel. BUT I'm grateful for what we had. thank you.
I liked that the cleaning staff did the dishes for us. We had the Kitchenette so we had some dishes to be done and they did it while we were out! So nice. I liked that you can access Moxies and Denny's from in the hotel. I liked that there's a metro bus stop right outside the hotel. I liked the coffee.
Stayed in July 2023
Reviewed: 9 July 2023
Melissa
CanadaVery clean, new property.
Stayed in July 2023
Reviewed: 3 July 2023
Patti
CanadaTo much chlorine in the pool. We had to leave. Burned our eyes and made my son cough.
Clean
Stayed in July 2023
Reviewed: 30 June 2023
Nicole
CanadaWe couldn't really use the pool area because the amount of chlorine in the water burned our eyes even before we got into the water
Staff were super friendly and faculties were clean
Stayed in June 2023
Reviewed: 30 June 2023
Catherine
CanadaClose to ammenties
Stayed in June 2023
Reviewed: 29 June 2023
Roberta
CanadaThe reception staff were very welcoming and accommodating. We had made two separate reservations one on the Saturday night and one for the Sunday night (2 different rooms). When we arrived on the Saturday we asked if we could just do the 2 nights in the same room rather then changing rooms and reception said that it would be fine for us to stay in the one room for the two nights. Location was great for breakfast and dining.
Stayed in June 2023
Reviewed: 28 June 2023
Tjoe
Canadaother bedroom noice
n/a
Stayed in June 2023
Reviewed: 28 June 2023
Darrin
CanadaElevators were really slow or not working. Would have been nice to have a small breakfast included. Had to go to the another floor for ice. Sofa bed was uncomfortable for my daughter. We booked online but wished I had called to book reservation so that I could have gotten my Government rate which could not be used upon checkout.
Location was awesome and convenient. Quiet at night. Restaurants was nearby.
Stayed in June 2023
Reviewed: 24 June 2023
Chesley
CanadaDidn’t take advantage of breakfast but overall very satisfied
Stayed in June 2023
Reviewed: 23 June 2023
Gary
United StatesNo real complaints.
The location, having a choice of two restaurants on site. Clean,modern rooms
Stayed in June 2023
Reviewed: 23 June 2023
Loder
CanadaThe cost of the room was outrageous. $315. for one night. We were there for medical reasons and because we booked on line we could not receive this rate. Ridiculous in my mind. We actually did not have a good night sleep because on our floor there was a family with children who kept us up all running up and down the hall ways screaming and swearing at the top of their lungs. Do they have security in this hotel.
Dinney's was closed . We traveled out for breakfast
Stayed in June 2023
Reviewed: 22 June 2023
Christine
CanadaHard bed
Room
Stayed in June 2023
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