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Reviews of Sandman Signature St. John's Hotel 4 stars

227 Kenmount Road, A1B 3P9 St. John's, Canada

#13 of 21 hotels in St. John's

Guests' Choice

Review score

Based on 1324 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Suite, 1 King Bed, Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    A bit outside of the city center about a 15 min drive

    Modern, clean hotel. Free parking.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Suite, 1 King Bed, Kitchen
    • Stayed 4 nights
    • Submitted via mobile

    Awkward to get to other places, ie off and on the highway.

    Nice rooms. Very well laid out.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    With the hotel itself no complaints. Very busy 4-6 lane street so can be a challenge turning across to enter or exit hotel parking. Drive to any major attractions. Lots of stores restaurants etc in area but most on opposite side and no crosswalks to cross.

    Lobby was bright and airy, lots of comfortable seating and accessible from both sides of the building. Lots of parking. Everything very clean. Rooms comfortable, clean and reasonably modern. Restaurant attached open for late arrivers and early risers.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Good room but
    • Leisure trip
    • Family with young children
    • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 3 nights
    • Submitted via mobile

    We didn't get toilet paper refilled or face clothes when they did our room on our 2nd day. I had to use my own.

    The room was great.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    room and hall could have been a little cleaner. There was garbage all throughout the halls well into the evening of our check-in and some.of the surfaces in the room were not cleaned

    Location was great. Check-in and out was fast and easy and the staff werenfreindkun

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very accommodating! Nice rooms!
    • Leisure trip
    • Group
    • Standard Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms. Enjoyed our stay. Very accommodating.

    Stayed in June 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Elevators wasn’t working properly, so had to walk to the 6th floor by stairs

    The bed was super comfortable! Room was super clean

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    Very good
    • Family with young children
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Location

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Higher than normal room pricing because of the tourist season

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Nice but not worth the money we paid! Especially with no room cleaning!
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was nice and clean! New! After our first night, the cleaning staff didn’t return to do anything with our room. We stayed an extra night on our own booking! I went to the cart in the hallway to change out my towels and get extra shampoo! Poor cleaning room staff!

    Loved the location. Walked to Tim’s for a coffee, just two businesses away!

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 6 nights

    na

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Decent hotel a little pricey for the services
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Very dirty around the outside and the common areas. Hard to find someone to help you with getting fresh towels and other room stuff

    Close to other amenities

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Great location, very comfortable beds & bedding!!
    • Leisure trip
    • Group
    • Standard Room, 2 Queen Beds
    • Stayed 1 night

    There was a problem with the elevator but that was repaired.

    The rooms are very nice. The beds and bedding extremely comfortable. There is a Moxies & Dennys onsite which I didn't use. The staff were very helpful

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    $900 for 4 night stay in Kitchenette. Pretty good price for the dates chosen.
    • Leisure trip
    • Couple
    • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 4 nights
    • Submitted via mobile

    Overall, I liked the stay. I'm being picky with some things but I'm just listing the reason I can't give full stars 😔 I didn't like...a lot of noise. If you have someone above you, you can hear every step. Need shock absorbing rugs for the floor. I didn't like...the pool was small. I didn't like the view. We were just facing a building. I didn't like the pull out couch/double bed. It is uncomfortable, more comfy to just sleep in it as a couch. I didn't like the towels. The towels were not soft at all. Need some fabric softener. I didn't like that we only had one robe in our room. If there's two people on the booking then please put two robes in there. I didn't like....the elevators are the slowest elevators I ever seen. The check in staff didn't seem that excited to have us there. I didn't like that there's no complimentary breakfast. I didn't like that there was no bible in the hotel. BUT I'm grateful for what we had. thank you.

    I liked that the cleaning staff did the dishes for us. We had the Kitchenette so we had some dishes to be done and they did it while we were out! So nice. I liked that you can access Moxies and Denny's from in the hotel. I liked that there's a metro bus stop right outside the hotel. I liked the coffee.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Great stay. Kids enjoyed the small pool. It had everything we needed only a quick 10 minute drive downtown or less than
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very clean, new property.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    To much chlorine in the pool. We had to leave. Burned our eyes and made my son cough.

    Clean

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We couldn't really use the pool area because the amount of chlorine in the water burned our eyes even before we got into the water

    Staff were super friendly and faculties were clean

    Stayed in June 2023

  • Reviewed: 30 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Close to ammenties

    Stayed in June 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The reception staff were very welcoming and accommodating. We had made two separate reservations one on the Saturday night and one for the Sunday night (2 different rooms). When we arrived on the Saturday we asked if we could just do the 2 nights in the same room rather then changing rooms and reception said that it would be fine for us to stay in the one room for the two nights. Location was great for breakfast and dining.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    ok
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 4 nights

    other bedroom noice

    n/a

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    My family had a wonderful weekend together at your hotel
    • Leisure trip
    • Family with young children
    • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 3 nights

    Elevators were really slow or not working. Would have been nice to have a small breakfast included. Had to go to the another floor for ice. Sofa bed was uncomfortable for my daughter. We booked online but wished I had called to book reservation so that I could have gotten my Government rate which could not be used upon checkout.

    Location was awesome and convenient. Quiet at night. Restaurants was nearby.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    It was perfect except health issues on my mind
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t take advantage of breakfast but overall very satisfied

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No real complaints.

    The location, having a choice of two restaurants on site. Clean,modern rooms

    Stayed in June 2023

  • Reviewed: 23 June 2023

    7.0
    Not great.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The cost of the room was outrageous. $315. for one night. We were there for medical reasons and because we booked on line we could not receive this rate. Ridiculous in my mind. We actually did not have a good night sleep because on our floor there was a family with children who kept us up all running up and down the hall ways screaming and swearing at the top of their lungs. Do they have security in this hotel.

    Dinney's was closed . We traveled out for breakfast

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    Great place to stay.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Hard bed

    Room

    Stayed in June 2023

Showing 76 – 100

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