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Reviews of Bel-Air Motel 1 stars

398 Pim Street, P6B 2V1 Sault Ste. Marie, Canada

#21 of 22 hotels in Sault Ste. Marie

Guests' Choice

Review score

Based on 323 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    7.1

  • Facilities

    5.2

  • Staff

    7.2

  • Value for money

    6.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 1 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    One of the beds was slanted and needed replacing. This was the only real problem

    Stayed in October 2023

  • Reviewed: 3 October 2023

    6.0
    Budget priced but worth the value
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower diverter was in need of repair but functional. It's a dated facility, but matched the price paid. Noisy fan in washroom but worked.

    Nice hot shower in room, bed was comfortable, tv had good selection of channels, parking was next to room and price was within bufget. It was a good location for my needs.

    Stayed in October 2023

  • Reviewed: 12 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets not very clean. No coffee pot or coffee. Sink had paint all over it.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    4.0
    Awful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room we were originally put in, as we found out after was used for staff. The fridge did not work and when we opened it, the smell coming from it forced us out of the room. And there was no way, I was going to take a shower in that bathroom. They put us in another room after a lengthy discussion with the desk clerk.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Helpful staff.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door was hard to close

    The bathroom

    Stayed in August 2023

  • Reviewed: 26 August 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work the shower and bath head would run at same time.

    Close walk to things

    Stayed in August 2023

  • Reviewed: 23 July 2023

    6.0
    Good place to stet in a pinch.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Seemed to be an older structure that was being resurrected and the owners/operators hadn’t quite finished their hospitality course.

    Location

    Stayed in July 2023

  • Reviewed: 5 June 2023

    4.0
    Will never stay again
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Well I left early in morning to go to work so never had breakfast

    Stayed in June 2023

  • Reviewed: 6 November 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We change room 4 times, bedsheets and duvet covers was dirty.

    Price and location

    Stayed in September 2022

  • Reviewed: 13 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The property was recently taken over by a new management. The carpets and furniture were outdated. They gave us room that still wasn't renovated, the room had a funky smell like mold, which made our stay really uncomfortable. We did tell the front desk, and they did try to make the smell better with room freshener but it didn't help much.

    Location is really good. Even though the property is old, it was clean.

    Stayed in October 2022

  • Reviewed: 13 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it didn’t feel clean, I found nuts on the floor that weren’t from me, I felt a little unsafe as I heard a knock on my door late at night (solo female) and couldn’t get a response from front desk, similarly when there was no water in the morning I couldn’t get a response.

    great location

    Stayed in October 2022

  • Reviewed: 12 October 2022

    6.0
    skeetchy at first glimpse. Clean sheets and clean bathroom. polite management
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    the paint on my door was peeling and looked quite old. the arrival area was a mess

    the rooms were clean the staff was kind and communicated clearly. they are in the process of updating and things are scattered about in the reception area .

    Stayed in September 2022

  • Reviewed: 7 September 2022

    5.0
    It was ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Good location, good value

    Stayed in September 2022

  • Reviewed: 2 September 2022

    5.0
    Fair place to stay on a budget
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The place looked like a dump from the outside. We stayed for two nights and the room was not made up after the first one. The coffee supplies weren't even replenished. The water came out of the taps like a fire hose, especially in the tub, but the shower was very weak. Cheap fixtures that looked like they would come out of the wall.

    The room, the bathroom and the fridge were clean. The fridge worked very well. The beds and pillows were reasonably comfortable.

    Stayed in September 2022

  • Reviewed: 24 August 2022

    4.0
    Ok for a one night stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have been cleaner. Mold around the tub and baseboards.

    Easy to locate. Bedding was clean.

    Stayed in August 2022

  • Reviewed: 13 August 2022

    4.0
    Overpriced and quite frankly, a dump.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The building and the room are in desperate need of repair and upgrade. The bath and sink were permanently stained, the flooring outside our second-floor room was rotting. Our SENSE was that most of the rooms were unoccupied because they were possibly uninhabitable.

    There was a modicum of cleanliness to the room. Check-in was almost polite, a toss-up between necessary and needing to show a brave face.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    4.0
    Wouldn't stay again. Rather pay a little more
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    Carpet was filthy. My white socks were destroyed after 30 minutes in the room.

    Linens and bath were fairly clean and no bugs.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    very old and out dated

    reasonably priced

    Stayed in August 2022

  • Reviewed: 2 August 2022

    6.0
    It wasn’t the worst place we could’ve stayed at, but needs a bit more updating.
    • Leisure trip
    • Family with young children
    • Triple Room with Three Double Beds
    • Stayed 1 night

    It just wasn’t as well kept, updated as I thought it would be. It did it’s job though, just needs a bit more maintenance, which they were working on.

    Location was great, close to everything. Staff was very friendly, check in was easy.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    6.0
    A clean olace to sleep while traveling
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Old and rundown. Needs an update.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    5.0
    It did the job, but next time will look somewhere else
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Outdated, AC was working but not doing much, bathtub looked terrible, holes in mosquito netting, so we couldn’t open the window. No customer service as such, owner was writing my credit card info down without explanation why until my husband spoke up, then we were explained that it’s in case of damage.

    convenient location had ice machine

    Stayed in July 2022

  • Reviewed: 3 July 2022

    4.0
    good stay on short notice
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    chairs were flimsy but I’m a big guy no restaurant close by had to take taxi

    friendly staff,easy access

    Stayed in June 2022

  • Reviewed: 5 June 2022

    5.0
    Old style motel
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    We think this property is dated and somewhat run down. The rooms have a faint cigarette smoke smell and the bathroom floor was sticky as well as the carpet was very used looking. Chipped sink did not add to the ambience. This is not the kind of place we could recommend, but it was reasonably low priced for a one night stay.

    The manager was very attentive as to the dangers of leaving our locked bicycles on the car at night.

    Stayed in June 2022

Showing 1 – 25

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