dated and a bit musty.

perfect location with breathtaking views.

Stayed in June 2022

lovely property, very comfortable beds and staff was very friendly and accommodating.

Stayed in October 2021

They closed down restaurant for 2021 season although no mention of that o the booking.com website. Only prior to check-in an email was sent stating this info. Dated rooms.

Location , room has 1 king bed

Stayed in October 2021

farthest property "in town"... we wanted to be "in town" as we were tired from all that hiking. Ended up walking on a dark unlit road without a sidewalk to Giselle's two properties away to eat because the restaurant is closed, and we were too tired to go further. We really should have stayed at Telegraph instead.

Comfortable bed, good shower

Stayed in September 2021

The pricing was a bit expensive, but I think the whole town is on the more expensive side for accommodations.

The hotel and the property are beautiful, and the staff are very friendly and helpful. The rooms were immaculate, and the linens, and towels were high quality and nice and soft. From our cabin we had a great view of the lake.

Stayed in September 2021

The restaurant was not open. I realize that with Covid things might have changed but other restaurants in the area were open. A breakfast would have been nice. Even something light.

The staff were very accommodating.

Stayed in August 2021

Nothing open and staff was not present

Nice but everything was closed

Stayed in September 2021

The restaurant was closed, but we understood why and it was a minor inconvenience. The hot water in our shower was sparing at best.

The location and the view from the lakeside rooms in the main lodge were just outstanding. We ended up foregoing activities just to spend time on the patio enjoying the view! The bed was very comfortable.

Stayed in September 2021

Very friendly staff and the rooms and amenities were great for our family. Hidden gem in Cape Breton.

Stayed in September 2021

Was a little musty but I’m guessing that’s why they had dehumidifiers running. Can’t expect to give full reviews because of COVID restrictions.

We had a nice view and it was a convenient location to everything we wanted to do in Cape Breton.

Stayed in August 2021

No breakfast or coffee

Stayed in August 2021

Overall stay was amazing with a beautiful view. Location was good with great restaurants & gifts shop less then 5 min away.

Stayed in August 2021

On-site restaurant is closed due to Covid-19.

View from patio

Stayed in August 2021

We stayed in the east lodge and although upstairs (where our room was located) was much better, there was a definite moisture control issue with multiple dehumidifiers running to control the dampness.

Staff at check in were lovely and thorough. The resort was quaint and well appointed.

Stayed in August 2021

There were no glasses or decent size coffee mugs in our chalet.

Location and view

Stayed in August 2021

Great place for families, lots to do - pool, playground, etc. and balcony on room overlooking the Bras d'Or Lakes. Very comfy bed.

Stayed in July 2021

Breakfast on site; rooms were a bit musty smelling when first entering but, they cleared up when we had the patio door open for awhile

No breakfast available— COVID restrictions— I guess?.

Stayed in July 2021

Price.The price was 25% higher than I paid at a comparable hotel in Halifax which included a grab n go breakfast.

Restaurant was closed.just in the process of reopening after lockdown due to COVID.

Stayed in July 2021

Dining room closed!

Great location

Stayed in June 2021

When I booked I was planning and looking forward to eating in the restaurant. When I checked in however I was advised the restaurant was closed for the season. I wish I was advised of the same in advance. Walls were paper thin. I could hear my neighbours coughing all night. Second to this, cleanliness is obviously an issue as I have since very clearly caught what my neighbour was ill with. People have said mold and mildew has been an issue here previously and an army of dehumidifiers in the hallway lead me to believe this is true. However all I can confirm is that after a one night stay there I am quite ill.

Great view, great location within Baddeck. I liked that my room had a door leading outside.

Stayed in October 2023

Everything was to our satisfaction.

Breakfast was great, evening meals were excellent and the staff made it better.

Stayed in August 2023

Housekeeping service, staff, clean, great location

Stayed in October 2023

We stayed here eight years ago and remembered it. Lovely place lovely staff💖

Stayed in September 2023

I wouldn't say dislike this but I wish there was a microwave in the room instead of a coffee maker. Was wondering if this was ever a thought instead of the coffee maker like curious on how many people would prefer a microwave over a coffee maker in their room or is there a reason there's only microwaves in the chalets?

The main lodge king bed suite was beautiful, perfect for a night getaway to explore baddeck.

Stayed in September 2023

Your restaurant being open for dinner. It was super busy downtown and the Freight shed had a 45 minute wait. We waited and dinner was good but not exceptional like people had told us. Possibly they were overwhelmed on Saturday.

Stayed in September 2023