Our room never got cleaned and never got new towels / soap

Great location, easy check-in

Stayed in May 2024

I was unable to borrow an umbrella on a rainy day in Vancouver, the machine kept saying "there is a problem" so we ended up buying one.

I did not have breakfast

Stayed in May 2024

Quiet

Stayed in May 2024

Everything was great, no complaints.

Our room was spacious, comfortable, quiet, and extremely clean. The location was ideal for our needs, walking distance to the beach and Stanley Park, with great restaurants and cafes all around.

Stayed in May 2024

Noise from wild birds - I used ear plugs & it helped

Location in West End was amazing Close to bars, cafes & shopping Felt. Very safe

Stayed in May 2024

Whilst the contactless check in was simple, it would be nice to have access to a concierge to ask questions to.

The location was central to everything in English Bay district. It was fabulous to have kitchen facilities to prepare meals.

Stayed in May 2024

Nothing, everything was great.

Location was fantastic, a street away from the beach, restaurants and groceries. Be aware that if you want to visit downtown it is a bit of a walk (or bus)!

Stayed in May 2024

I still did't understand the sound where came from in the middle of night! I thought that came from a flight. But it wasn't. Anyway it was good except the sound in the middle night.

It was safe and good located and easy to approach to downtown and the place I wanna go. Super clean!

Stayed in May 2024

No laundry facilities and it would be good to see someone around

Space and location. Everything very clean

Stayed in May 2024

Nothing to complain about. Slight gripe was having to input 6 figure code to gain access each time but no real issue. Like almost every accommodation these days we had a heavy doona with no option for a blanket instead. Again that's a first world problem.

Location was fabulous. Close to the beach and any number of restaurants, fast food, shopping etc. Room was modern and clean and bed was comfortable

Stayed in May 2024

Price was high. Maybe BMO Marathon affected price? Sharp edges on bed Hard to reach some kitchenette items due to shelf design

Great West End location near Denham Street. Early arrivsl, coded room luggage storage until 4 pm check-in time. Safeway & No Frills groceries nearby, lots lof eclectic restaurants on Denman, Davie and Robson Street. Bus 5/6 stop close by. Quiet rooms private balcony

Stayed in May 2024

It’s quite noisy, you hear your neighbors pass by and also the technical installations made a bit of noise.

The location is amazing, very close to English Bay, Stanley park and lots of small restaurants. The studio was equipped with everything you need and is super convenient.

Stayed in May 2024

Parking is a little steep, but that is an issue all around Vancouver.

Communication from Sonder about our stay and the check-in process was very good. Great location, once you spot the entrance and find the parking! Good amount of space in the apartment, huge bed. Sonder has carefully considered what is useful for your stay and then provided it in the apartment.

Stayed in May 2024

Lack of flexibility, you pay extra for ability to make modifications to your booking however you cannot make any modifications once there is 3 or less days left before your check in so if you have last minute changes to your trip, hotel will most likely not accommodate it.

Good location, clean and tidy, very cozy. A lovely, personal note on arrival.

Stayed in March 2024

It would be nice to have been aware of no housekeeping, but otherwise everything else was great!

The location was perfect. Tucked away from the main road but still very close. Walking distance to everywhere. The bed was super comfortable. The room was perfect. We loved everything about it. Be aware there is no daily housekeeping, but that worked fine for us. We very highly recommend Sonder at Revival and would love to stay there again.

Stayed in April 2024

Just a bit of noise and it felt a bit like people could see in from the garden.

Modern, tidy apartment

Stayed in April 2024

It is such a peaceful spot despite being so close to downtown and English Bay. The unit was exceptionally clean and had all the amenities one could ask for. The security also felt very comfortable. The Sonder app response to our questions was very prompt and helpful. All in all we loved our stay and will be booking again very soon. Thank you so much.

Stayed in April 2024

Lovely location, gorgeous streets all around. The room was spacious and equipped with everything we needed.

Stayed in April 2024

Thin walls, loud fan (AC and bathroom), in-app mobile key opened a different door and not our room

Great location, easy access, responsive in-app chat support

Stayed in April 2024

The initial room we were assigned to was noisy because of proximity to the building's HVAC systems. We raised this issue and got an answer (and solution) within the hour. Sonder charges for early check-in, even if it's only one hour earlier, which I found a bit tasteless (they do not charge you less for checking out earlier), though I understand it might be a usual practice.

Overall great apartment. Cleanliness was superb. Kitchen facilities were excellent. The staff was very attentive and responsive - Tatiana helped us immediately when we had an issue.

Stayed in April 2024

Bathrobes and body lotion in bathroom would have been great.

Location, room size and design, ease of operation (facilitated by app)

Stayed in April 2024

Just hope the computer system can be a bit more flexible, e.g. allow guests to check-in 30-45 minutes earlier especially when the guests arrive the location. Please consider.

The location is very convenient, close to restaurants and supermarket, particularly close to Stanley Park, just about 5-minute walk. There is a frequent bus, no. 5 that goes to downtown that can connect the YVR airport and other main tourist spots.

Stayed in April 2024

Nothing

The room had everything we needed. The bed was comfortable.

Stayed in April 2024

Windows needed a good clean

Very easy to access

Stayed in April 2024