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Reviews of Sonder Maisonneuve

1470 Rue Mackay, H3G 2H6 Montréal, Canada

#18 of 184 Holiday rentals in Montréal

Guests' Choice

Review score

Based on 768 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Fantastic Montreal getaway. Couple of mins from restaurants/ metro & 20 ish min walk to megabus
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Next time would pick room with a second bed. Could’ve had blankets and/or a sofa bed to maximise space.

    Great location with great views. Room was better than listed. Loved the facilities.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Perfect for short stay, good facilities
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    No space in room once bed is pulled out. Tv in daft position

    Very well equipped

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Pleasant stay - would stay here again
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 3 nights

    There were always people at the front desk, so I'm not sure why we were required to register online ahead of time. I did, however, very much appreciate that a Sonder employee helped me through the process, when not having a cell phone proved to be problematic in completing the registration process on my own.

    I chose this hotel, because of its location, the reasonable price, the two separate bedrooms in the flat, and the kitchen. The hotel is centrally located. You are right by Concordia University. I felt comfortable walking around the neighborhood and appreciated that it was close to the Metro. There is a parking garage right across the street. We were on the 15th floor with a great view of our part of the city. The two elevators were always working. Nice refrigerator with a freezer in the kitchen. The shower worked well. I would definitely stay here again. The Sonder staff working online, on the phone lines, and in person were all very cordial and helpful.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Stayed as a family (with kids 2 & 4 yr old) for almost a month when our house was renovated.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 25 nights

    3rd bedroom is super small: We rented the 3 bedroom, the first 2 bedrooms were actual bedrooms but the third one is really just a walled-in box within the living room with a sliding frosted glass door. It was fine because my 4 yr old stayed there and he is only small. But just a word of caution if you were all adults planning to rent the 3BR apartment, the 3rd room is super small and it's not an actual room. There were no photos online of this 3rd bedroom, so it was a bit misleading. Dishwasher had an issue: The dishwasher was not working for several days as the water was not draining. This was eventually fixed after we reported the issue, we didn't have any problem after that. The maintenance worker (plumber) to fix the problem had to be outsourced from 3rd party as they don't have in-house staff who are certified to do that, hence the wait in getting it fixed. Steam room out of order: Amenities wise, we stayed during winter so outdoor pool & tub were not open - therefore I have no reviews on that. However, the steam room was out of order during our whole stay of 25 nights, the dry sauna was working though. The gym seems decent too (always had at least 2 or more people working out). Appliances: We brought our own vacuum cleaner, air fryer and espresso machine as we couldn't live without these items for 25 days. If you're a coffee lover and thinking of staying long term, keep in mind the coffee machine they include in the room is those drip coffee maker type thing. Since you're supposed to clean your own place (it's not serviced), the absence of a vacuum cleaner makes it hard to keep clean (only a broom was provided) - good thing we brought our own.

    We stayed for 25 nights while our home was not livable due to renovations, so we really got to know this place quite well. General: Modern looking with open concept living-dining-kitchen space. Really high ceiling which made it feel extra spacious. Great for us and our two kids, sizeable balcony too but we didn't use it as it was winter. Walls/paint: Some reviews mentioned scuff marks and the need for a refresh paint job - whilst I agree with those reviews, I was not bothered by that as we stayed with 2 young kids (2&4 yo) and I would have been more stressed out if every surface was perfect because I'd fear my kids would ruin it. Beds/linens: The beds were very comfortable, and linens/towels were high quality. Very impressed with the bedding and linens provided. I even made note of the brand they use for bed sheets as I wanted to get the same ones for my house. Cleaning supplies: We could always get dishwashing tablets and washing machine tablets from reception when we ran out, but they only give out 2 at a time. There are also toilet rolls, bin liners and paper towels stocked downstairs for you to self-serve when you run out. The amount of cleaning spray provided in the kitchen to wipe countertops was enough too for our whole stay. TV/internet: Internet worked well, no issue during our stay. TV had Netflix, Amazon Prime, etc. already - just sign in with your own account. Rubbish/recycling: You take your rubbish (compost included) and just chuck it down the chute on your floor. Recycling have to be carried to the basement and placed in the special designated bin for recycling.

    Stayed in March 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very minor but bed was very low to the floor and no extra blankets provided

    Location Amenities Cleanliness Price Comfort

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Beautiful accommodations that are perfectly located within the city.
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    This property was perfect.

    Location is central, easy walking distance to many areas. I suggest you park in a garage for your stay as you’ll only need your car if you’re traveling out of town.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Overall beautiful property and definitely gonna stay there again!
    • Leisure trip
    • Solo traveller
    • Studio with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    It’s a little noisy at night. Dogs are barking and construction sounds are painful to listen to. On the other hand it’s in the core of Montreal so I’m sure it’s like this everywhere.

    The room was very clean and I really enjoyed the stay!

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was closed but that's understandable in winter and the start of autumn

    Everything is good for the price , the place is excquisite

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    We like the stay at Sonder very much, will definitely consider it in future
    • Leisure trip
    • People with friends
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The apartment surprised us with its modern and comfortable design, very easy to access information via its app too.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The room was great, but if I stayed with sonder again, I would pay the extra money for a bedroom (stayed in studio)

    Everything

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Peaceful nest in downtown Montreal
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights

    Nothing

    Great location! The room was pretty big and very comfy. Go to the rooftop to have a great view of the city. We regularly travel to Montreal and intend on booking this place again.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    We love the comfortable and clean apartments and the location can’t be beat.
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The only complaint would be that the apartment looked a little worse for wear with many marks (including crayon!) on the walls. But this did not affect the quality of our stay.

    The apartment was super comfortable and clean, the staff was lovely and the location excellent

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    great, centrally located apartment
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 12 nights

    The sound proofing could be better as the street noise can be quite loud.

    A very spacious well laid out apartment. Location is excellent very close to shops and restaurants.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    I had a lovely stay at Sonder and will be returning again soon.
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    I absolutely loved the gym/sauna! The room was clean and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 5 nights

    The paint of walls in the bathroom were not clean, it makes one think that it is not clean. There could be additional hangers in the bathroom.

    The location was great, close to everywhere, walking distance. The amenities were sufficient, all good working. The staff was very friendly , very responsive.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    A great stay in the heart of downtown!
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The bedroom and bed were not big enough for me. I would have liked a queen size to be more comfortable.

    Loved the location, the size of the space and the ease of checking in and out!

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Only area for improvement would be that the apartment had quite a lot of scuff marks on the walls in numerous rooms.

    Great staff and facilities. Comfortable beds, good location.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Great value for money! Highly recommended
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The flat’s windows only have blackout blinds, which in our stay stayed almost always closed for privacy. It would have been nice to have an in-between option, as to keep enjoying the lovely luminosity while being protected from prying eyes at the university building across the street

    New building with gym and terrace, amazing location in a lively spot near the metro station, great structure, clean and spacious flat equipped with all appliances one might need. Honestly, we were very positively surprised and will be looking for other Sonder properties in the future!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Comfy and clean stay in the heart of the city.
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really, except would have liked a few cushions on sofa!

    Everything - ease of access, location, comfy, very clean, views, friendly staff, very close to a plethora of fab cafes and restaurants.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Great location, perfect set up for space for a family. Loved the sauna with the glass wall. Good facilities.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good.
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Checkout time wasn’t clear or negotiable.

    Location, cleanliness and space.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Suite with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Apartment was not cleaned well when we entered. Makeup was on light switches, counters weren't clean. I had to clean them myself. We were there 8 days with only 2 washing pods for the dishwasher. If we wanted more we had to pay yet there weren't enough dishes to go for more that a couple days before washing. Of course we could wash by hand, the dishwasher was convenient, especially since our days were quite busy. Since we stayed 8 days I felt we should have been provided with a few more supplies free of charge. We received what the average person staying for 2 days received.

    Location was great. Easy access to metro, close to stores and restaurants.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Great location in Montreal!
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Our only issue was that we were not aware that the bed was a Murphy bed. We expected the apartment to be small and a bit crowded, but being in our late 50s we didn't expect that we had to pull our bed out each night from the wall. Maybe it was stated somewhere, but we didn't see it. It's not a deal breaker, but just thought I'd mention it.

    The location is perfect! It is close to the Guy-Concordia Metro station as well as numerous bus stops. There are plenty of restaurants within walking distance. Check in and check out were super simple. The place is quiet and clean. If we ever return to Montreal we'd definitely stay here again, but in a bigger apartment :)

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    I would totally stay at this location if I were visiting Montreal again!
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 9 nights

    The apartment could be a bit cleaner. Nothing against the staff - it's just that the furniture could use some deep cleaning.

    The location is incredibly convenient. We were surrounded by restaurants and cafes so we had plenty of food options. The metro stop Guy-Concordia is also just around the corner on the same block so you have easy access to the metro system to get you anywhere in Montreal. Sonder customer service was great - they answered my questions in a timely manner and were very friendly.

    Stayed in March 2024

Showing 1 – 25

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