20 Caroline Street South, L8P 0B1 Hamilton, Canada
#8 of 14 hotels in Hamilton
Guests' ChoiceBased on 356 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.1
Facilities
8.3
Staff
9.0
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 5 May 2024
Cheryl
CanadaNothing to do w hotel, but cleanliness of location around hotel (city or private property) unpleasant. No civic pride here. No city hall oversight
Breakfast was varied, fresh Room was good Parking available and reasonable price
Stayed in May 2024
Reviewed: 28 April 2024
Angela
CanadaEarly morning construction was annoying.
Breakfast was wonderful. Room was nice. Sofa bed not comfortable but overall great stay
Stayed in April 2024
Reviewed: 23 April 2024
Melville
United StatesWe were having breakfast in the dining room and there was a roach crawling on the wall.
The breakfast was delicious
Stayed in April 2024
Reviewed: 22 April 2024
Ingeborg
CanadaToo bad there is no longer a hotel bar. The elevator sounds like it will die soon
Breakfast and parking were excellent. Staff were excellent as well.
Stayed in April 2024
Reviewed: 21 April 2024
Courtney
CanadaRoom was a great size! Breakfast buffet has a great selection. Desk staff were very friendly. Hotel was close to everything we needed.
Stayed in April 2024
Reviewed: 26 March 2024
Brenda
Canadaarea of town felt kind of sketchy
breakfast front desk staff
Stayed in March 2024
Reviewed: 16 March 2024
Carole
CanadaTheir was a strong odour in the hallway that was not pleasant. When we would walk from the elevator to our room. No where else in the hotel.
The room was excellent, very close to where we were going, walking distance to Firstontario Centre. Breakfast was great had everything we enjoy eating, (except chocolate milk). We did not need to worry about are car with the private parking. Very friendly staff.
Stayed in March 2024
Reviewed: 22 February 2024
Patrica
CanadaThe breakfast buffet had egg omelet that tasted like it was made out of powdered eggs. The pool was very small and didn’t have a change room or washroom.
The room was really nice and a great value.
Stayed in February 2024
Reviewed: 12 February 2024
Aristides
United StatesThe shower floor in the bathrooms needs to add something non-slip. We are waiting for a refund of the warranty, they have not returned it yet
Cleaning
Stayed in February 2024
Reviewed: 23 January 2024
Breanne
CanadaLoud - not the properties fault at all…. You could hear the cars driving over the sewer grates all night
Gorgeous rooms
Stayed in December 2023
Reviewed: 18 December 2023
Kate
South KoreaParking was extra. Location wasn't the best. People smoking crack right around the corner infront of the Arby's, but the high security in the building made us feel safe while inside.
Staff was great. Very friendly. When they found out we have to leave at 6am, they offered to have breakfast bags ready for pick up. They had a muffin, orange and bagel with cream cheese. We really appreciated that.
Stayed in December 2023
Reviewed: 26 November 2023
Janice
CanadaThe bed was not overly comfortable (for the price paid) The price was a little outrageous, I booked/paid it ONLY because the location was prime for my events there. (I found out a friend who had a same room as I had paid HALF of what I paid per night!!!) It's sad a hotel can charge ridiculous money because of events on in their city.
The breakfast was excellent. The Wed light supper was a great touch. The room itself was very clean and the kitchen was amazing The staff was helpful and friendly
Stayed in November 2023
Reviewed: 24 November 2023
Christena
CanadaThere was a repetitive noise coming from above our room. Something mechanical on the roof?
Breakfast was better than expected ! More variety than the usual hotel offering.
Stayed in October 2023
Reviewed: 12 November 2023
David
CanadaThe carpet in the rooms is old and stained. Bed was noisy!
Breakfast and pool. Kitchen in family suite clean and well equipped.
Stayed in November 2023
Reviewed: 9 November 2023
Rosemarie
CanadaNoise every minute cycling. Sounded like foghorn.
Everything was great except the repeated foghorn sound cycling every minute or so. That was so irritating. Room 702 was at end of hallway and some type of machinery or compressor kept cycling and was loud. Not great for surgery preparation when you needed a good night,s sleep. Aside from that, everything else was wonderful. Food was great and pool good temp.
Stayed in November 2023
Reviewed: 18 October 2023
Sue
CanadaParking garage. Need more space . Too tight.
Stayed in October 2023
Reviewed: 13 October 2023
Rishan
Sri LankaThere are no dining options in the hotel.
Great location and easy access to places.
Stayed in September 2023
Reviewed: 1 October 2023
Rgrosales
CanadaParking is expensive
Stayed in September 2023
Reviewed: 22 September 2023
Sharron
United StatesGood breakfast choices. Central location.
Stayed in September 2023
Reviewed: 19 September 2023
Elaine
United KingdomNothing
Lovely room, well equipped, comfortable / great breakfast and free dinner on certain evenings / lovely staff
Stayed in September 2023
Reviewed: 12 September 2023
Jyoti
CanadaParking is not convenient
Good location, comfortable room and mattress
Stayed in August 2023
Reviewed: 10 September 2023
Nasir
CanadaLocation in central downtown with lot of homeless people activity around. Felt a bit scary walking in and out of the building in evenings. Otherwise the building itself is well secured. No housekeeping on the weekends which was not a huge concern for us. Noise Air Conditioner in one room. But again not a major concern for us.
Comfortable and spacious accomodation. Pleasant staff. Light dinner on weekedays is a plus.
Stayed in September 2023
Reviewed: 7 September 2023
Muffakam
United Arab EmiratesBreakfast finished at 9:00 am. Surrounding area is not good.
Good location. Good breakfast spread.
Stayed in September 2023
Reviewed: 5 September 2023
Peggy
CanadaToo many homeless people right outside
Breakfast included Kitchenette in the suite
Stayed in September 2023
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