The staff were absolutely fantastic. We left our jackets and some money behind . They went out of their way to get our stuff back to us. Amazing…haven’t seen such honesty for a long time

Stayed in May 2024

Amazing place

Stayed in May 2024

Everything was perfect

I really enjoyed the entire stay and the restaurant.

Stayed in May 2024

Would have liked breakfast in the restaurant

Homely. Quiet

Stayed in May 2024

Lovely, clean big rooms, free breakfast and great staff

Stayed in May 2024

It was restorant but was closed on Monday. We couldn't try because we left the next day.

I liked the breakfast in the room and was very, very tasty. The size of the number is huge. The staff is very helpful 🙂 they helped to switch one bed room with 2 beds room and whith that we got a jacuzzi 🥳👌🎉

Stayed in May 2024

Everything was wonderful! Rooms are huge, beds soooo comfortable and totally quiet rooms despite being close to the activities of Clifton Hill. Breakfast delivered to the room was fantastic. Complimentary upgrade of room to include a jacuzzi tub. Second stay at Sterling Inn & Spa and will definitely be back.

Stayed in May 2024

Not offering breakfast choices. The sparse decor felt a bit cold.

Immaculate facility. The room was spacious beyond compare, though a bit sparse. It could use some pictures and rugs to reduce echo. The large jetted tub is a plus. Staff are wonderful. I purchased a body scrub from Nicole, and she was fabulous, accommodating, and provided a thoroughly delightful experience. The breakfast room service is a nice touch. The location is an easy walk to the falls yet far enough out of " carnival row"

Stayed in May 2024

The bed was very very firm. I like a firm bed but wow not sure what kind of mattress is that firm. Husband on the other hand loved it. Did not like that parking was $18 a day but I knew that when I booked it. Still kind of pricey I think.

Beautiful hotel with huge spacious palatial rooms! Huge steam shower was awesome. Liked that hey provided free water bottles which was much appreciated. It it had a mini fridge. Breakfast was brought to the room and was quite nice! Gas fireplace was awesome. People at desk were friendly and informative. Drinks and dinner was very good. Tastefully decorated. Walkable to everything.

Stayed in May 2024

Paid parking

Excellent breakfast

Stayed in May 2024

The breakfast was nice, the ceiling in room 211 needed to be vacuumed as there was dust allover

Stayed in May 2024

It was our 4th stay. It is always clean and beautiful. The staff are all very friendly and helpful.

Stayed in May 2024

All good

Very comfortable, helpful and accommodating This was our first time in Canada and the staff was very friendly and willing to help with all of our questions

Stayed in May 2024

excellent breakfast

Stayed in April 2024

The breakfast could use a little bit more appetizing stuff and less carbs

The location

Stayed in April 2024

Nothing to report here.

The location was off of Clifton Hill but an easy walk. We walked to Skylon and Casino Niagara which took about 20 minutes. Clifton Hill was about 10 minutes. The staff was excellent. Greg at check- in was fantastic- made us feel at home. Breakfast was wonderful as was the room. So relaxing and a special stay for us.

Stayed in April 2024

After we checked in around 3 p.m., we went down to the restaurant for a drink and it wasn't open. Found it strange for that time of day

We love everything about the Sterling. The staff ,location and always super clean

Stayed in April 2024

Nothing

I got an upgrade to a huge room with a spa. The room was fantastic with all amenities one can think of. The breakfast, served on the room, was healthy and delicious.

Stayed in April 2024

Nothing

Very friendly and welcoming staff, particularly Gregg, on reception who was very helpful Good quite location, only 10 minutes walk to falls, and 5 minutes to attractions / restaurants Very comfortable room Lots of little extras, like 24-hour coffee, tea, and water available near reception

Stayed in April 2024

Needs a big enough table for breakfast.

Great experience! Excellent room nice and spacious. Very clean! Love the breakfast

Stayed in April 2024

Location isn’t the greatest

Amenities, room, food

Stayed in April 2024

Our room was clean and spacious with the fireplace and very comfortable bed. Hot tub was a nice addition to our stay. We liked the breakfast served in the room.

Stayed in April 2024

Amazing breakfast- good service. Originally booked the steam shower room but was switched to jacuzzi room instead. Would have preferred the shower. Everything else was good

Stayed in March 2024

The staff at both arrival and check out were so friendly! The room was amazing - the fireplace was awesome, the bed was so comfortable. The steam shower, wow! Loved it! If there was a way to take that shower home, I would have lol. We had planned to walk to the casino because it’s so close but had unexpected rain… no big deal, it was only a 2 minute drive! Breakfast in bed in the morning was a really special touch!

Stayed in March 2024